Texas Low Income Housing Program Guide
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Low Income Housing Program in Texas

Page 3 of 4: businesses ranked 201-300 of 354. Ranked by score and relevance, start from the top or open the full map view.

Cuney Homes

#201Cuney Homes

56
2.9(90)✓ Google-verifiedPublishes prices

A decade-old housing complex on South Side Houston with a starkly divided resident experience. Residents who encountered the management shift led by Ms. Dana report faster response times and visible upkeep, with particular praise for maintenance staff willingness to help. However, many long-term residents describe years of neglect (mold, rodents, broken utilities lasting months), rude office staff, and deep concern about affordability as the property undergoes renovation. Safety has emerged as a critical issue for some families. The split between five-star and one/two-star reviews reflects whether residents arrived before or after recent management changes. Property redevelopment plans are raising questions about whether affordability will be preserved for current residents or whether rent increases will displace established families, particularly lower-income elderly and disabled residents.

Waterford at Spencer Oaks
3.2(89)✓ Google-verified

Many long-term residents and newer arrivals praise Waterford for quiet surroundings, attentive staff under new management, and quick maintenance response. Melissa and her team earn repeated mention for professionalism and genuine care. However, applicants face sharp criticism over lengthy approval delays, shifting requirements, and communication lapses. Several residents also note resident costs are high because utilities are tenant-paid, and some call into question fair application standards. The property itself draws consistent compliments for cleanliness, upkeep, and renovations now underway. Pet-friendly amenities and proximity to Denton schools matter to current residents. But the review spread is stark: 45% five-star versus 42% one-or-two-star, with several recent applications describing a month or longer of unclear documentation demands and unexplained fee changes.

Greenline North
3.0(89)✓ Google-verified

Residents report a split experience at Greenline North. Long-term, satisfied tenants praise quiet surroundings, quick maintenance responses, and staff like Ms. Gina and office manager Ceci. However, newer or departing residents cite pervasive roach problems, confrontational management under property manager Cecilia, withheld deposits, and overzealous towing even when parking rules were followed. Several reviewers note management prioritizes enforcement over fixing core livability issues. The complex offers 2- and 3-bedroom units with a fitness center, pool, playground, and covered parking. Maintenance typically responds promptly to work orders, and some tenants report getting full deposits back. Yet complaints about pest control, staff rudeness, and security concerns create a pattern that newer residents should investigate carefully before committing.

Centennial Court Apartments
2.3(441)✓ Google-verifiedPublishes prices

About two-thirds of reviews rate the place one or two stars, with most citing pest infestations, broken utilities, poor office responsiveness, and rapidly climbing rent as deal-breakers. A handful of residents report good experiences with specific staff or appreciate the location near campus. The complex faces serious maintenance backlogs, water damage goes unrepaired for months, and residents report feeling misled about costs and move-in charges. Positive reviews mention staff member Ansib's personal helpfulness and the convenience to campus classes, while complaints center on repeated pest control failures despite multiple calls, internet and water cutoffs that make studying difficult, and maintenance requests that either drag on for weeks or get done poorly. Unfurnished units are now priced higher than furnished ones despite deteriorating conditions.

Ash Lane Apartment Homes
3.0(82)✓ Google-verified

Ash Lane draws residents with affordable rent and genuinely engaged office staff (especially Nina Bailey), who handle applications and move-ins smoothly. But the community struggles with serious maintenance gaps: extended AC outages in summer heat, persistent roaches, water leaks, and a backlog that leaves urgent repairs unaddressed for weeks. Residents report fix-it requests marked complete when nothing was done, slow response times, and inadequate management of noise complaints from neighbors. The property feels split between a welcoming entry experience and deteriorating living conditions once you move in. Some tenants praise the fitness center and clean common areas, yet the core issue keeps surfacing: maintenance cannot keep pace with the complex's size. Residents who stayed long-term note rent hikes alongside worsening service. Those with the best experiences often worked directly with Nina during application or had quick AC replacements by luck. But the majority of complaints reflect systemic wear: 43% of reviewers gave one or two stars, citing health hazards (roaches, water damage) and zero follow-up on urgent requests.

Summit Parque
3.5(71)✓ Google-verified

Summit Parque offers spacious apartments in North Dallas with onsite amenities including a fitness center, pool, and outdoor areas. The leasing team earns consistent praise for patience and responsiveness, and units are frequently described as clean. However, recurring complaints about pest infestations, broken elevators, and staff inconsistency significantly undercut satisfaction. Applicants report confusion over deposits and approval criteria; residents cite poor maintenance responsiveness despite timely rent collection.

Dakota Apartments
3.0(127)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for professionalism and patience; Esmeralda, Maria, Cassandra, and Sky are named for their helpfulness. However, once residents move in, the experience fractures sharply. Multiple tenants report move-in units with no hot water and mold, maintenance requests ignored for weeks or months, and management unresponsive to formal complaints. One tenant documented health impacts (lung issues, daughter's asthma worsened) and attempted eviction threats after three months without hot water. A long-term resident cited four management changes in three years and persistent roach problems. Payment issues and lost refunds add to frustration. Maintenance responsiveness appears inconsistent: one emergency AC repair was praised, yet routine requests languish. Staff turnover in the office itself (mentioned in reviews) mirrors the broader management churn. Tenants suggest the property prioritizes rent collection over habitability. New ownership is claimed in one recent review to have improved operations, though evidence is mixed and recent.

Shared Housing Center
3.8(51)✓ Google-verified

Shared Housing delivers dramatic contrasts. Reviewers who worked with staff member Kimberly or received quick assistance praised the organization's respect and speed; families credit rent support with keeping roofs over their heads. Yet complaints reveal a pattern of harsh phone intake, broken promises on payment, late cancellations of housing placements, and case workers reported as rude or dismissive. The gap between front-line staff and management appears significant.

Nellie Apartments
3.6(35)✓ Google-verified

Nellie Apartments is in the middle of a transformation. Recent five-star reviews praise new management, completed renovations, affordable pricing with utilities, and responsive staff. However, current residents report serious problems: management ignores theft complaints, maintenance failures (broken AC/heat controls, non-functioning smoke and CO detectors), and safety incidents including violence. Older reviews corroborate ongoing pest and climate control struggles. The gap between improved-property five-stars and current one-stars suggests renovation promises have not yet reached all units or lingering problems persist despite ownership changes.

Dallasonian

#210Dallasonian

56
3.8(13)✓ Google-verified

Residents who stay report a clean, secure building with attentive staff and genuine affordability; repeat renters praise round-the-clock security and maintenance. However, prospective applicants encounter a different experience: unresponsive phones, dismissive front desk staff, and a gatekeeping application process that turns away interested people before they can even tour a unit.

Birchwood Apartment Homes
3.0(112)✓ Google-verified

Recent management changes have sparked optimism, with tenants noting a shift in energy and problem-solving efforts. However, years of documented complaints about ignored maintenance, pest infestations, mold, billing errors, and unprofessional conduct create a trust gap that new leadership is working to overcome.

Willow Creek Apartment Homes
3.2(92)✓ Google-verified

Long-term residents praise the grounds upkeep and maintenance speed, though some report seven-week waits for appliance replacement. Staff kindness is inconsistent: leasing agents and maintenance workers like Irvin earn strong marks, but assistant manager Nancy draws criticism for aloofness and alleged rudeness. The quiet setting appeals to seniors and families, though the basketball court disturbs nearby units.

Tower Ridge Apartments
3.1(90)✓ Google-verified

Tower Ridge draws praise for a quiet environment and some staff professionalism, but serious friction emerges around move-out practices and management responsiveness. Reviewers report unexplained charges, withheld deposits, no response to rental inquiries, and complaints of rude staff behavior, alongside persistent noise and security concerns that management reportedly ignored.

Heritage Estates at Wells Branch (55+ community)
3.9(13)✓ Google-verified

Staff and management earn strong praise for warmth and helpfulness, especially during leasing. However, cleanliness is inconsistent: while some units are spotless and move-in ready, others have arrived dirty with promised cleaning never materializing. Common areas like hallways and elevators need regular attention.

Uvalde Ranch Apartments
2.8(73)✓ Google-verified

Uvalde Ranch splits sharply: long-term tenants and newcomers praise quick maintenance, friendly staff, and a turnaround under recent management, with safety for kids cited as a strength. Pest problems (roaches, gnats, mold) and poor office responsiveness form the core complaints, with some tenants reporting months-long infestations and repeated unreturned calls.

Fountains of Rosemeade
3.4(141)✓ Google-verified

Fountains of Rosemeade draws tenants seeking affordable housing with resort amenities, but the experience splits sharply. Some praise responsive staff members by name, competitive rent, and the pool and courts. Many others describe recurring pest infestations that maintenance ignored for months, filthy common areas, paper-thin walls that carry noise and footsteps, parking too cramped to safely exit vehicles with car seats, and an office that levies $100 fines for minor infractions while refusing rental verifications. Long response times for repairs, disputed deposit returns, and rent hikes despite deteriorating conditions fuel frustration. The property's low cost attracts residents, but persistent sanitation and maintenance gaps, combined with inconsistent staff professionalism, undermine the appeal for families and long-term renters seeking stability.

Housing Authority of the City
4.2(19)

Reviewers consistently praise The Oaks' modern apartments, extensive amenities (gym, community gardens, fiber internet, in-unit washer/dryer), and friendly staff like Robin and Nequa. Staff help residents access food assistance and Medicaid programs. However, several residents say promised weekend access to courtyards and BBQ grills is denied, activities listed are weekday-only, and maintenance issues linger. Phone lines go unanswered.

Dallas Housing Authority

#218Dallas Housing Authority

55 low data
4.3(17)

Dallas Housing Authority's reputation splits sharply: positive reviews cite knowledgeable staff and successful housing placement, while frustrated applicants report months of silence on requests, unreturned calls and emails, and case workers described as rude or incompetent. The communication gap is the dominant pain point.

Oak Forest Heights Apartments
4.0(7)✓ Google-verifiedPublishes prices

Residents value the safe surroundings and dedicated maintenance crew. The property permits smoking, which matters to those seeking non-smoking buildings.

Avistar at Wood Hollow
2.8(178)✓ Google-verified

Avistar's low rent attracts residents seeking affordability, but most report that maintenance issues, particularly roaches and rats, consume the savings. Despite a few residents praising staff responsiveness and location, dozens detail mold exposure, water leaks through new roofs, widespread pest infestations despite treatment, and a deteriorating living environment marked by noise, power outages, and failed amenities.

Fairlake Cove Apartments
3.4(75)✓ Google-verifiedPublishes prices

Half the reviews praise the staff and cleanliness, with tenants naming Jorge, Tatyanna, Miss T, and Ruby for quick responses to emergencies and repairs. The other half report persistent roaches, mold, and maintenance delays: tenants waited months for fixes while children developed health problems, and work order follow-ups often stalled despite office promises. Pet deposits are $200 with $10 monthly rent. Handicap units and hearing/sight-adapted apartments are available. The complex has a fitness center, pools, and business center. Reviewers who stayed long-term tend to be satisfied; those struggling with pests and mold faced year-long battles with management.

Center Ridge Apartments
3.4(80)✓ Google-verified

Staff members Kat, Cat, and Jessica earn repeated praise for patient, attentive leasing assistance and genuine care for residents. New management has visibly improved property upkeep and community culture. Residents experience a warm, welcoming atmosphere with thoughtful touches like birthday wishes. Serious maintenance failures persist: roaches, water cut-offs multiple times weekly, mold left untreated, delayed repairs, and aggressive damage charges for old wear. Safety lacks teeth-management directs residents to call police rather than providing security. Unit readiness at move-in remains inconsistent, and some staff interactions have discouraged applicants.

Opportunity Home San Antonio
3.4(366)✓ Google-verified

Opportunity Home manages housing vouchers and public housing across San Antonio but operates amid widespread frustration over communication breakdowns and unexplained delays. Applicants report multi-year waits, last-minute move-in postponements forcing displacement, and denials from the FSS escrow program despite completing requirements. A few reviewers praise quick service and courteous staff, but these stand alone against accounts of unresponsive caseworkers, unreliable timelines that jeopardize housing security, and inadequate response to resident safety concerns.

Palladium Dallas Stemmons
3.5(25)✓ Google-verified

Angela Carr, the apartment manager, earns consistent praise for responsiveness, efficiency, and going above and beyond for tenants. The property itself is clean and safe with good amenities. However, a significant minority report roach infestations, frustratingly slow application processing (some delayed 45 days), and complaints that the website misrepresents availability, leading people to waste time.

Paddock at Park Row
3.1(170)✓ Google-verified

Residents report a sharp split between those who experienced good care and those battling ongoing maintenance neglect. Since recent management changes, complaints center on unresponsive staff, water shutoffs lasting days, leaks left unfixed for months, and pest infestations. Former staff members Lesly Cruz and Ashley were frequently praised; their departure appears linked to service decline.

Houston Housing Authority Kelly Village
3.6(32)

Recent residents split sharply: some report updated apartments and a calm community, but repeat complaints about pest infestations, rude management (one staffer named Sheila), and months-long delays returning deposits or answering calls. Limited evidence for newer moves in.

DHA - Housing Choice Voucher Office
3.2(190)✓ Google-verified

Experiences with DHA vary sharply. A small group report helpful, professional staff and gratitude for the voucher program itself. Many more cite caseworkers who ignore calls, fail to complete recertifications, or lose documents. Reviewers consistently flag housing units that fail inspection despite infestations, lead hazards, and poor maintenance, and describe slow or dismissive treatment when seeking help.

New Hope Housing Brays Crossing
3.6(34)✓ Google-verified

Half the reviews praise community and security; the other half report wildlife invasions, holes in floors, mold, and front desk rudeness. The gap between good exterior maintenance and failing unit upkeep is stark.

DHA Housing Solutions for North Texas
2.9(242)✓ Google-verified

Half the 242 reviews are one or two stars. Tenants report months-long waits for application updates, phone calls that go unanswered, and sudden removal from waiting lists without proper notice. A few praise individual caseworkers like Brandy and Katherine, but those experiences are exceptions. Seniors describe disrespectful treatment; a landlord reported two-week delays in communication from staff. The agency holds HUD High Performer status for its Section 8 program, yet reviewers say the portal is buggy and grievance hearings lack transparency.

Laurel Creek Apartments
3.4(30)✓ Google-verified

Laurel Creek offers affordable apartments in North Austin with pet amenities and community resources, but reviews reveal a troubling gap between promise and delivery. Most one-star complaints center on management's failure to address serious safety issues, untreated roach infestations, homeless encampments, and reckless residents. A few residents and staff earned genuine praise for patience and helpfulness, yet these moments stand against reports of rising rents, thin walls, and maintenance that does not investigate problems. The property appears to be declining as it accepts more residents without screening or follow-through on basic care.

Mistletoe Station
3.4(33)✓ Google-verified

Residents who arrived under former managers Michelle and Tammy speak warmly of responsive, caring staff and unbeatable prices near the medical district. That goodwill has eroded sharply since new management took over. Recent tenants report filthy common areas, unresponsive office staff, and a loss of community feel. The property has been caught between fond memories and present-day neglect.

Aria Grand

#232Aria Grand

54
3.4(64)✓ Google-verified

Aria Grand draws sharp praise for leasing agent Amy's speed and attentiveness during move-in, with some tenants crediting her personal touch for making transitions positive. However, long-term residents report a pattern of systemic failures: chronic parking problems leading to $321 towing fees, elevators down roughly half the time, packages stolen regularly, roaches reported across multiple years, management repeatedly unavailable despite posted hours, and billing errors that trigger unexpected late fees. The South River City location near downtown appeals to commuters, but the complex struggles with perimeter security and tenant communication.

Houston Housing Authority
2.9(419)

People report severe delays in housing assistance processing, with applications stuck in "pending" for months despite follow-up. Staff communication is inconsistent; many say their emails and calls go unanswered. Some inspectors are described as dismissive, and a few report losing vouchers without clear documentation of the reasons. One person felt their disability accommodation concerns were not fairly considered. When help does come through, it can be quick, but the typical experience involves frustration and long waits.

Heritage Pointe
3.3(51)✓ Google-verified

Heritage Pointe draws deeply split reactions. Some residents praise renovated units, helpful staff like Luis and Norma, and amenities like the pool and transportation services. Others report move-in apartments filthy with dead bugs, broken appliances, and water damage; mold painted over rather than properly remediated; and management slow to respond or unavailable to address problems. Recent turnover in management has added to parking policy confusion and resident frustration.

June West

#235June West

54
3.5(15)✓ Google-verified

Some residents praise quick approvals and staff like Jamie and Manuel, but many report difficulty reaching management, poor maintenance coordination, and billing confusion. A pattern emerges of lost applications, delayed responses, and residents left without notice when major work happens-one reviewer had their shower dismantled for days with no warning. The location and low deposits attract residents, but inconsistent management and follow-through create frustration.

Long Drive Townhomes
3.6(53)✓ Google-verified

Long Drive Townhomes offers income-restricted rental housing with onsite amenities, but residents report severe pest problems and chaotic community conditions that management has not addressed. The larger issue is the massive waitlist: people wait 5 to 14 years for units while staff reportedly handle inquiries with rudeness and frustration rather than help.

Wurzbach Manor
2.8(41)✓ Google-verified

Recent reviews swing sharply between praise for current management and complaints about systemic maintenance failures. Newer five-star reviews highlight Erica's professionalism, cleanliness improvements, and responsive staff; older one-star reviews cite months-long outages of hot water, surprise water shutoffs, and neglect from remote ownership. The property appears to have undergone leadership changes that improved day-to-day management, but lingering concerns about infrastructure remain.

Fairfield Creek Estates Apartments
3.3(30)✓ Google-verified

Residents report warm, spacious units and attentive staff who anticipate senior needs, but complaints span years of unresolved issues: pest infestations, gas leaks left unaddressed, unresponsive phone lines during emergencies, and interpersonal conflicts with named staff. Evidence is polarized across the 30 reviews.

The Arden at Cypress Station
3.3(198)✓ Google-verifiedPublishes prices

Staff like Eric and Jasmine earn consistent praise for patience and attentiveness, and some residents have stayed 13 to 29 years. However, roach infestations, unresolved maintenance work orders, mold, water damage, and management negligence dominate recent complaints. Residents report management staff changes frequently, ignores maintenance requests, and fails to enforce lease violations against neighbors causing noise and smoke. Security gates remain broken, and pools go uncleaned. The property offers amenities on paper but fails to maintain them or the units themselves.

Santa Rita Courts

#241Santa Rita Courts

53 low data
4.0(20)

Santa Rita Courts in East Austin draws praise for its walkable location and welcoming residents, but recent reviews flag serious maintenance problems, particularly roaches and deteriorating units. Management responsiveness appears inconsistent; some residents report neglect of complaints while older reviews credit staff for care.

Arlington Park Villas

#242Arlington Park Villas

53 low data
3.6(45)✓ Google-verified

Staff like Susana and Lisa earn consistent praise for fast approvals and helpfulness, and long-term tenants value the community and location near schools. However, water damage leading to mold, roaches, and ignored maintenance requests plague multiple units, with security concerns and a pattern of unresolved issues across years.

Grand Prairie Housing and Neighborhood Services
3.2(101)✓ Google-verified

Most reviewers report frustration with communication and staff responsiveness. Caseworkers ignore calls and emails for days or weeks, leaving tenants in limbo during critical deadlines. Several named staff (Tia Smith, Andrea Paredes) received complaints about rudeness and dismissiveness. A few reviewers praised specific caseworkers like Miranda Gomez and Veronica Mosley for professionalism and empathy, but these bright spots are vastly outnumbered by complaints about unresponsive management and overworked or indifferent staff.

The Cottages at Hickory Crossing
4.3(18)✓ Google-verified

Residents consistently describe safe, quiet cottage living with supportive management and no shared walls. The program serves chronically homeless and disabled individuals, offering individual units with utilities included, 24-hour security, and staff focused on reintegration into housing and work. Some residents note difficulty moving forward once stabilized.

Palladium Canyon Park
3.8(20)✓ Google-verifiedPublishes prices

Staff like Mary, Alexa, and Yvette earned consistent praise for warmth and hands-on help moving people through leasing. The property itself drew love for fresh construction, pools, fitness facilities, and dog parks. Yet several applicants reported being caught in a limbo called "compliance" that dragged months without clear answers, with staff sometimes seeming to lose applications or shift unit availability after approval. One tenant noted severe rush-hour traffic and a 45-minute commute despite proximity to I-1604. The stark divide reflects timing: early reviewers praised opening-phase availability and staff attention. Later applicants hit delays, poor follow-up, and a feeling of being strung along. Price-sensitive renters should verify upfront that their unit type is in stock and ask exactly when the leasing team will deliver a decision, since the compliance process appears opaque.

Pioneer Place Senior Housing
4.5(20)

Most reviewers praise Pioneer Place as clean, safe, and a welcoming home for seniors in Plano. Limited detail on specific services, though the business lists coordination and transportation support.

Royal Palms Apartments

#247Royal Palms Apartments

52 low data
3.9(17)✓ Google-verified

Royal Palms offers affordable housing in South Houston but receives polarized feedback. Some residents praise staff and find the location acceptable; others report serious maintenance failures, mold, sewage backups, slow repairs, and management that dismisses tenant concerns. Safety incidents have been documented.

Villa Creek - DHA Residential Communities
3.7(29)✓ Google-verified

Villa Creek offers affordable housing in West Dallas with a pleasant layout, but reviewers struggle with an unresponsive leasing office, recurring roach problems, and noisy conditions that undermine the affordable rent benefit.

Casa de Amistad

#249Casa de Amistad

52 low data
4.6(9)✓ Google-verified

A long-term resident reports over a decade of trouble-free living and close friendships with neighbors, signaling a stable community environment.

TCU Housing & Residence Life
4.6(26)✓ Google-verified

TCU Housing & Residence Life manages on-campus student housing in Fort Worth. Reviews praise the physical appearance of residence halls and housing quality, though review detail is limited.

Housing Authority-Haltom City
3.2(18)

Some long-term residents, especially seniors, report respectful staff and stable housing. Others describe years of ignored maintenance, pest infestations, and dismissive management responses to complaints.

New Hope Housing Reed
3.4(56)✓ Google-verified

Most residents report persistent maintenance failures and unfriendly management that undermine the housing mission. Broken elevators trap disabled tenants on upper floors, hallways accumulate trash and smell foul, and roaches plague units. While some individual staff members help, complaints centre on unprofessional office managers, inactive security, and limited response to noise and safety issues. A few residents value the emergency shelter and occasional community events, but frustration dominates recent reviews.

Park at Cliff Creek
3.5(10)✓ Google-verified

Reviewers report starkly different experiences. Long-term residents praise affordability and stability, but recent tenants cite roach infestations that persist despite repeated pest control visits, paired with complaints about rude office staff and maintenance gaps. Management responsiveness appears inconsistent.

Fort Worth Housing Authority
3.4(17)

Recent visitors report reaching empty offices, getting no assistance, and struggling to reach the authority by phone. One longtime client notes marked improvements in staff friendliness over the past five years, though eligibility rules for disabled applicants remain a point of frustration.

Avenue J

#255Avenue J

50
3.4(49)✓ Google-verifiedPublishes prices

Reviewers consistently report severe pest infestations, rude or unhelpful staff, and management that changes frequently with unexplained rent hikes. A small group praise affordability and responsive maintenance workers like Alberto and Susan, but most say property upkeep, communication, and fairness have deteriorated significantly since opening.

US Housing & Urban Dev Department
3.7(3)

One recent caller praised getting actual information over the phone without pressure. An older complaint from San Antonio described inconsistent operations and staff courtesy under prior management, though the reviewer hoped for improvement under new leadership.

Magnolia Estates

#257Magnolia Estates

50 low data
3.5(16)✓ Google-verified

Residents praise the clean grounds and responsive maintenance team. Some staff members earn strong loyalty, but complaints center on perceived favoritism in management, delays on repairs, and concerns about vehicle tampering and neighborhood conduct.

Highpoint Family Living
3.0(93)✓ Google-verified

Highpoint Family Living struggles with severe maintenance and cleanliness issues that dominate tenant experience. Roach infestations, broken appliances, non-functional elevators, and trash in common areas are persistent complaints. After-hours safety problems and questionable staff attitudes further undermine residents' sense of stability, though one tenant reported prompt management response to repairs. The 3.0 rating reflects deep operational and environmental challenges.

MH

#259Magnolia Haven Solutions

50 low data
5.0(1)✓ Google-verifiedPublishes prices

A guest's two-month summer stay proved positive: the owner was welcoming, arranged pickup from the bus station, and kept the furnished house clean and comfortable within budget.

Merced Housing Texas

#260Merced Housing Texas

50 low data
4.4(7)✓ Google-verified

Seven reviews over the past decade are mostly positive. Limited detail on specific services; reviewers praise the organization's friendliness and housing quality.

Plano Housing Authority
2.5(60)Publishes prices

Most reviewers report years-long waits, unexplained removals from the waitlist, and no way to reach staff by phone or in person. K Teague, a caseworker, appears polarizing: some credit her with patience during crises, but many others describe her as dismissive and wielding her position unfairly. The frustration runs deep among applicants who say they turned in paperwork on time, only to be dropped.

Dallas Volunteer Attorney Program
3.3(30)

DVAP offers free legal help in housing, family, and employment matters across Dallas County. Reviewers split sharply: five-star ratings praise matched attorneys and quick resolution, but one- and two-star reviews describe weeks-long delays returning calls, unclear eligibility rules applied after applications, and rude staff interactions. Several clients lost cases or paid for private counsel while waiting for callbacks that never came.

Fair Housing Council of South Texas
2.8(19)✓ Google-verified

Roxann Contreras and Susan earned five-star reviews for respectful, step-by-step guidance on housing rights and disability accommodations. However, multiple one-star reviews cite unresponsive staff (Ryan Mixon, Tomas Herrera), missed HUD deadlines, condescending phone responses, and unclear service limits. Reviews span six years with no recent positive trend.

UNT Housing

#264UNT Housing

54 low data
3.6(58)✓ Google-verifiedPublishes prices

UNT Housing in Denton offers student residence halls at prices ranging from $3,017 to $8,612 per term, with availability in single, double, and triple occupancy. Reviews split sharply: some praise friendly staff and value, while others report disrespect, unresponsiveness, pest problems in certain halls, and high costs relative to room size.

The Abali

#265The Abali

48
3.1(55)✓ Google-verified

Residents experience a sharp divide: some find the rent genuinely affordable and appreciate proximity to Mueller park, while others report severe maintenance failures. Roaches, water quality problems, and unresponsive management are persistent complaints; a staff member named Manuel drew praise for visible property improvements, but recent reviews indicate these gains have not held. Security concerns, broken elevators, and delays in addressing disability access are documented across multiple tenants. The property's location beside I-35 creates excessive noise, and common areas are frequently described as filthy. Application processing is slow, with applicants waiting months without updates. One resident reported still pursuing their security deposit return months after moving out, citing Texas law violations.

Manor At Jersey Village
3.0(29)

Residents praise the community feel when staffing is stable and cite prompt work orders and regular activities like bingo. However, repeated complaints about rude or retaliatory management, frequent water outages, broken elevators, and poor maintenance dampen the experience. New staff members seem kind but complaints suggest they don't stay long under existing leadership.

Umphress Terrace

#267Umphress Terrace

46 low data
4.2(5)

Most residents praise the atmosphere and staff warmth, highlighting the property manager and senior coordinator as efficient and caring. One resident reported serious frustration with prior management conduct, citing unprofessional behavior and eviction disputes.

Francis J. Furey Housing Authority Apartments
3.5(15)

Francis J. Furey offers a quiet complex with tenants noting peaceful surroundings and well-kept units. However, multiple residents report serious problems: staff losing sensitive documents and income records, a leasing manager who lies about paperwork received, and aggressive towing of visitor vehicles with minimal parking alternatives.

Salvation Army William Booth
3.8(11)

Long-term residents praise the quiet, clean apartments and on-site support for seniors, though some flagged weak management and staffing. The social services team helps with care coordination and daily activities, but maintenance and interior upkeep remain inconsistent concerns.

Pin Oak II Apartments

#271Pin Oak II Apartments

54 low data
3.7(26)

Long-term residents report stable, affordable housing with improving neighborhood safety, though recent reviews detail serious maintenance backlogs, staff behavior complaints, and aging infrastructure struggling with seasonal temperatures.

Housing Forward

#273Housing Forward

55 low data
3.6(39)✓ Google-verified

Housing Forward's track record splits sharply. Some clients report staff went far beyond expectations during housing placement, but recent reviews consistently describe missed callbacks, broken promises of follow-up, and financial mismanagement. People in crisis describe waiting months for contact and facing threats of eviction, with little written documentation or transparency. The Coordinated Access System is criticized for excluding isolated individuals and prioritizing shelter-based clients.

Hope Housing Foundation

#274Hope Housing Foundation

43 low data
3.5(8)

Hope Housing Foundation draws sharp contrasts: admirers praise their affordable housing quality and openness about their model, but callers seeking direct housing help report being turned away or told the foundation is a real estate firm only. Leadership is personally regarded highly by those who work with them.

Ivy'S Transitional Housing for God's People
3.3(4)✓ Google-verified

A faith-based shelter offering clothing, furniture, job coaching, and mental health support in Harris County. Recent reviews are sharply divided: older feedback praises staff and material aid, while newer callers report staff rudeness and abrupt disconnections.

Flagship

#277Flagship

42 low data
3.3(3)

One reviewer noted plants and a courtyard over eight years ago. Review evidence is limited and dated.

Greater Houston Fair Housing Center
3.2(5)✓ Google-verified

One caller was directed away from physical repair help despite urgent need; another felt empowered by staff knowledge. Reviews are sparse and split between those seeking direct housing fixes (outside the organization's scope) and those getting fair housing guidance (within it).

San Antonio Alternative Housing Corporation
3.6(13)

Staff members including Ms. Sandra Ortega and Ms. Ramos earn praise for going the extra mile and answering questions quickly. Property and maintenance teams are noted as courteous and dependable, though reaching the office by voicemail can be frustrating.

HH

#282Houston Haven

39 low data
5.0(1)✓ Google-verified

One five-star rating on file, though detailed review text is limited. Their website states they offer low-cost furnished housing and meal support for families undergoing cancer treatment near Texas Medical Center.

San Antonio Housing Authority
5.0(4)

Residents report zero maintenance issues over years of tenure and describe staff as genuinely helpful. Limited review detail, but all ratings are five-star.

U.S. Department of Housing and Urban Development
2.8(9)

Most reviewers report that HUD investigators dismissed fair housing and discrimination complaints without proper investigation, dismissed tenant claims in favor of landlords, and showed little willingness to assist. Staff were described as unmotivated, transfers on phone calls were frustrating, and one reviewer noted property maintenance problems.

New Hope Housing Congress

#286New Hope Housing Congress

36 low data
3.0(4)✓ Google-verified

Residents appreciate staff who listen and act on concerns, plus the downtown location near transit and biking. Drawbacks include small apartments, elevated rent, and past pest complaints.

San Antonio Housing Authority
2.6(7)

Reviewers report chronic communication failures: calls go unanswered and unreturned, making it hard to reach help. Older reviews flag serious habitability issues including pest infestations, ignored maintenance requests, and rising rents without responsive service.

Dallas Housing Department

#290Dallas Housing Department

35 low data
3.3(6)

Reviews are sparse and split sharply: half rate this five stars, but the other half report unresponsive caseworkers, delayed processing, and poor communication. Evidence is limited; older complaints mention email and phone calls going unanswered.

There Is A River Recovery Living
No rating yet✓ Google-verified

There Is A River Recovery Living provides structured community-based housing with furnished units, utilities, and Wi-Fi. Limited review evidence available; the business states it offers substance-free living, weekly meetings, and employment and wellness resource connection in the South San Antonio area.

The HATC Foundation

#295The HATC Foundation

34 low data
3.0(1)

Review evidence is limited: only one Google rating available, with no written feedback. The HATC Foundation states it is a 501(c)(3) nonprofit operating since 2017, offering youth programs, scholarships, financial coaching, and transportation assistance across Austin and Central Texas.

Angels Recovery House

#296Angels Recovery House

34 low data
2.9(15)

Residents who stayed longer report life-changing support and strong recovery outcomes, with staff like Denise and Charlotte providing real family connection. Earlier residents describe maintenance failures, sudden evictions, and inconsistent rule enforcement that undermined their trust.

Denton Housing Authority

#298Denton Housing Authority

33 low data
3.7(3)✓ Google-verified

Denton Housing Authority operates low-income housing and voucher programs across Denton and Denton County. Review evidence is limited (3 total reviews, mixed ratings); no specific service details are available from reviews.

San Antonio Housing Authority
2.7(12)

Applicants struggle to reach staff by phone or email; calls ring endlessly and voicemails go unanswered for weeks. Friday hours start at 1 p.m., forcing crowds to wait. A few older reviews praised information, but recent feedback highlights poor communication as the main barrier to access.

LifeReady Supportive Housing
5.0(2)✓ Google-verified

Two five-star reviews confirm positive experience, though detail is limited. Their website lists furnished private or semi-private rooms with all utilities, internet, cable, and laundry access included in rent across Texas.

Last updated 2026-09-21