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Manor At Jersey Village

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 28 Google reviews · How we rank ›

3.0(28) 48 low data composite score See reviews on Google
Affordable & Subsidized ApartmentsSenior Low Income Housing
Manor At Jersey Village
Services
Affordable & Subsidized Apartments, Senior Low Income Housing
Reviews
28

What Residents Report

Experience here swings sharply by manager. Older reviews praise activities like bingo, community dinners, and prompt work orders under certain staff. Recent reviews describe water outages, broken elevators, moldy grounds, and management described as hostile and retaliatory toward residents seeking help.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff and management
  • senior community activities and social events
  • prompt maintenance response
Watch-outs
  • rude and dismissive office staff
  • poor maintenance and facility upkeep
  • management hostility toward tenants
  • infrastructure failures and safety issues
responsive-staffmaintenance-issuesrude-staffunresponsive-managementunsafe-conditions
Best for: senior renters seeking community activities and social engagement
Think twice if: management hostility and infrastructure problems are recurring tenant concerns; water outages and elevator failures have been reported

What Works Here

  • senior community events and socializing opportunities
  • accessible building features
  • activity programs like bingo and dinners

Before You Apply: What To Expect

  • Bingo and community dinners organized by staff volunteer Collette
  • pool and billiards room available to residents
  • four elevators have experienced simultaneous outages
  • water outages reported every other week
  • maintenance staff have language barriers per tenant reports

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Quality depends heavily on current management; recent reviews cite unresponsive maintenance and hostile office staff.
Senior Low Income Housing
Community activities and senior-focused design praised in earlier reviews; recent tenants report unsafe conditions and management retaliation.

How This Community Compares Nearby

  • Rated 3 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

What Residents Mention Most

bingotimely work ordersfriendly staffcleanlinessoffice staffpoolgatesmanagementnew managerprejudice

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 63
Review recency 98
Review sentiment 47
Profile completeness 75
Verification 0

Rating breakdown

5
11
4
0
3
3
2
5
1
9

Leasing & Application Office

Address
12400 Castlebridge Dr, Jersey Village, TX 77065
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_restroom

Last verified 2026-07-22

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Manor At Jersey Village

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Common Questions About Applying Here

What activities are available for residents?
Bingo, movies, community dinners, and breakfast events. A volunteer staff member leads bingo sessions.
Are work orders handled quickly?
Older reviews report prompt maintenance response; recent reviews say work orders go unanswered and complaints take weeks.

Similar low income housing program nearby

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Sprucewood Apartments

3.8(49)✓ Google-verified

Most residents report years of stable living in a quiet, well-maintained complex where staff (especially Laura and Nathaly) respond quickly to requests and treat people with genuine care. A small minority faced serious pest and cleanliness issues on arrival that management did not resolve.

Affordable & Subsidized Apartments
The Meadowlands
82

The Meadowlands

4.3(200)✓ Google-verified

Leasing staff, especially Stephanie Perez and Cristina Silva, guide applicants through the process with patience and warmth. Residents praise clean apartments, responsive maintenance (Alex Lopez noted specifically), and a tranquil setting that makes the transition to moving painless. The community offers one- to three-bedroom units with modern kitchens, private outdoor space, a pool, and pet-friendly policies. Most contact happens at lease signing, where staff's attentiveness stands out against typical apartment office experiences.

Affordable & Subsidized Apartments
Willow Green
67

Willow Green

3.7(143)✓ Google-verified

Willow Green's leasing staff, especially Bre and Mya, are praised for handling approvals quickly and treating first-time renters with patience. The team works flexibly with budget constraints and has built a notably stronger community presence under recent management. One applicant faced a month-long communication blackout, missed office hours on a Saturday, and felt turned away when seeking updates on their application status.

Affordable & Subsidized Apartments

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Last updated 2026-07-21