Bre (leasing) and Mya (manager) have won over most recent residents with swift approvals, clear explanations, and real effort to solve problems. But older and frustrated tenants report phone lines that go unanswered, maintenance repairs that drag on because staff are thin on the ground, and pest and security lapses that management has not fixed despite repeated complaints.
The divide is stark: those meeting Bre and Mya during the leasing stage praise the turnaround in atmosphere. Those stuck waiting for repairs or trying to reach the office by phone describe a place that still struggles with follow-through. New management has bought goodwill with leasing agents and community events, but the gaps between promise and delivery remain visible to residents who have been here longer.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents report peaceful living with engaged staff named Laura, Nathaly, and Stephany who handle requests quickly. One reviewer faced serious pest and cleanliness issues on move-in; another cited chronic phone unavailability, suggesting inconsistent experience depending on timing or unit condition.
Five-year residents and newcomers alike describe a welcoming community where office staff go out of their way to help with leasing and problem-solving. The place stays clean and quiet, maintenance responds fast, and management hosts regular events for families. Stephanie, Kelly, and Cristina are named repeatedly for making moves seamless. Residents praise the grounds upkeep, quarterly pest control, nearby shops, and the feeling of safety. One tenant who overstayed accidentally found management flexible and understanding.
Residents praise the community feel when staffing is stable and cite prompt work orders and regular activities like bingo. However, repeated complaints about rude or retaliatory management, frequent water outages, broken elevators, and poor maintenance dampen the experience. New staff members seem kind but complaints suggest they don't stay long under existing leadership.
Last updated 2026-08-21
