Texas Low Income Housing Program Guide
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Opportunity Home San Antonio

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 361 Google reviews · How we rank ›

3.4(361) 55 composite score See reviews on Google ✓ Google-verified
Disability & Supportive HousingSenior Low Income HousingAffordable & Subsidized ApartmentsPublic Housing AuthoritiesLow Income Housing Program
Opportunity Home San Antonio
Services
Disability & Supportive Housing, Senior Low Income Housing, Affordable & Subsidized Apartments
Reviews
361

What Residents Report

Applicants struggle with poor communication, unresponsive email and phone lines, and waiting lists that can stretch years. Most praise goes to frontline staff courtesy when reachable, though some report humiliating processing conditions and serious maintenance problems in managed units like pest control shortages and aging structures needing replacement rather than patching.

Praised for
  • helpful and courteous staff
  • quick wait times on good days
  • facility improvements and remodel
Watch-outs
  • poor communication and unresponsive staff
  • extremely long waiting lists and delays
  • lack of privacy and humiliating experience at office window
  • maintenance issues in managed properties
unresponsive-managementpoor-communicationlong-waitlistslow-application-processmaintenance-issuesresponsive-staff
Think twice if: Applicants facing urgent timelines or needing fast answers should be aware of documented phone/email delays and waits of multiple years on the voucher list.

What Works Here

  • frontline staff reported as helpful when reached
  • facility renovations underway
  • runs multiple neighborhood developments

Before You Apply: What To Expect

  • Applicants report dates of application do not count toward waiting list; list clock starts after formal acceptance, delaying timeline by years
  • one reviewer waited 2 years after applying to be officially added to list; 4 years total elapsed
  • transfer between cities reported to cause miscommunication and homelessness gaps
  • 16-day window to locate and move into transferred housing noted as unrealistic pressure
  • pest control shortages reported at Blanco Apartments facility
  • Casiano, Alasan, Sutton, Lincoln properties mentioned as needing structural replacement rather than ongoing repair
  • office window intake process criticized as publicly visible and lacking privacy

How Residents Rate Management & Maintenance

Public Housing Authorities
Long waits and maintenance complaints in managed properties like Casiano and Blanco Apartments; communication failures between staff.
Low Income Housing Program
Application processing and waiting list timelines criticized; applicants report years-long gaps and miscommunication on status.
Affordable & Subsidized Apartments
Managed units reported with aging infrastructure, pest control gaps, and costly utilities despite renovations.
Disability & Supportive Housing
Limited evidence from reviews; no specific service detail provided.
Senior Low Income Housing
Limited evidence from reviews; no specific service detail provided.

How This Community Compares Nearby

  • Rated 3.4 against a 3.76 average across the 162 public housing authorities businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 33
Profile completeness 100
Verification 30

Rating breakdown

5
183
4
34
3
12
2
23
1
109

Leasing & Application Office

Address
818 S Flores St, San Antonio, TX 78204

Last verified 2026-08-21

Office & Application Hours

Monday
08:00-16:30
Tuesday
08:00-16:30
Wednesday
08:00-16:30
Thursday
08:00-16:30
Friday
Closed
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Housing voucher programsPublic housingHomeownership assistanceJobs and trainingEducation resourcesCommunity revitalizationNeighborhood development

As published by the business on its own website; not independently verified.

Enquire about Opportunity Home San Antonio

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Opportunity Home San Antonio. We only share your details with providers relevant to your request.

Common Questions About Applying Here

How long does it take to get on the housing voucher waiting list?
Reviewers report the application date does not count; one person waited 2 years after applying to be officially added. Total time from initial application to list placement can exceed 2 years.
What happens if I get a housing transfer between cities?
One reviewer reported miscommunication during a Denton-to-San Antonio transfer left them homeless for 3 months, then faced a 16-day deadline to locate and move into the transferred unit.
How hard is it to reach someone by phone or email?
Reviewers consistently report extreme difficulty reaching staff by phone and no timely email responses, creating stress during active housing processes.

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Two reviewers report serious access problems: an office closing unexpectedly in early afternoon and repeated failure to return calls or emails. Evidence is limited and sentiment is firmly negative.

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Last updated 2026-08-21