Some residents stay years and praise staff, especially Jada in the office and recent maintenance supervisor Abraham. New management brought faster repairs. But serious problems persist: long-term leaks covered with paint instead of fixed, roach and rodent infestations go unresolved despite multiple work order requests, and water damage continues. Hallways need cleaning. Move-in quality is inconsistent. The gap between staff kindness and maintenance follow-through is stark.
Reviewers with compliant behavior and working units report good service. Those facing pest issues, water damage, or clogged toilets describe closed work orders and no-shows. The property feels split: newer, quieter units with engaged tenants rate five stars; older units with systemic problems see no relief.
Last verified 2026-07-22
As listed on Google.
Staff can be friendly and courteous, and renovated spaces are appreciated, but the organization faces persistent complaints about years-long waiting lists, difficulty reaching staff by phone, poor maintenance at older properties, lost paperwork, and unresolved financial matters. Residents describe feeling humiliated and abandoned by the system.
Residents consistently report fast maintenance response, clean living spaces, and staff who go out of their way to help during move-in and ongoing issues. Named staff members like Abigail, Mateo, and Santi appear frequently in praise for professionalism and patience with residents.
Staff like Kristina and Stephanie guide applicants through the process and earn praise for staying attentive long after move-in. Residents report feeling safe and report quiet surroundings, though a few flag parking lot conditions and occasional police activity as concerns.
Last updated 2026-07-21
