Income Based Apartments Guide
Menu
Find Affordable Housing Call
Summit Parque logo

Summit Parque

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 67 Google reviews · How we rank ›

3.5(67) 56 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Summit Parque
Service
Affordable & Subsidized Apartments
Reviews
67

What Residents Report

Summit Parque offers spacious, well-designed apartments in North Dallas with amenities like a pool and fitness center, but experiences have become increasingly inconsistent. The property struggles with fundamental maintenance (frequent elevator breakdowns, rodent infestation) and staff responsiveness; while some leasing agents like Ashton delivered exceptional service, recent tenants report multiple managers, unresponsive offices, and lease concessions not applied. Security and cleanliness concerns, including homeless presence and unsupervised children damaging common areas, have worsened over time.

Praised for
  • exceptional leasing staff when available
  • spacious units
  • friendly tenants and atmosphere
  • amenities on-site
Watch-outs
  • chronic elevator failures
  • rat and roach infestation
  • unresponsive office and management turnover
  • homeless people in common areas
  • lease terms not honored
  • poor maintenance
responsive-staffmaintenance-issuesunresponsive-managementlong-wait-timesclean-well-maintainedunsafe-conditions
Best for: early renters who value amenities and can work directly with experienced leasing staff before move-in.
Think twice if: You need reliable elevators, expect regular maintenance, or cannot tolerate rodent issues and unresponsive management.

What Works Here

  • spacious floor plans
  • on-site pool and fitness center
  • one leasing agent (Ashton) praised for exceptional service

Before You Apply: What To Expect

  • Leasing agent Ashton provided check-up calls and walkthrough service
  • elevator failures recurring; one unit often has both elevators down
  • rats and roaches reported in multiple recent reviews
  • former manager Amy highly praised; current management (Katie) noted as unhelpful
  • amenities (gym, patio deck, movie room) sometimes locked or unavailable to residents
  • new residents report unsanitary conditions (roaches) upon move-in
  • staff attendance inconsistent; office frequently unstaffed except rent collection

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Spacious units and good amenities marred by chronic maintenance failures (elevators, rodents) and inconsistent lease enforcement.

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What Residents Mention Most

spacious apartmentratsclean propertyfriendly tenantsquiet atmospherecleanlinesskind staffsafetyquick responsesexcellent location

How We Rate These Programs & Communities

Ranking Method
Star rating 6
Review volume 80
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
39
4
0
3
3
2
5
1
20

Leasing & Application Office

Address
12777 Merit Dr, Dallas, TX 75251
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_private_outdoor_spacehas_swimming_poolhas_onsite_parking

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Summit Parque

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Summit Parque. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Do I need a key card to enter my apartment?
No. The property does not issue key cards, so doors are left unlocked and free to open.
Can I use the gym and outdoor patio?
These amenities are available to residents, but tenants report they are sometimes locked or inaccessible due to unsupervised children damaging the spaces.
What happens if an elevator breaks down?
Both elevators frequently go down; maintenance takes weeks to repair them, creating hardship for disabled and elderly residents.

Similar low income housing program nearby

Tides on Park Lane
65

Tides on Park Lane

3.9(481)✓ Google-verified

Staff members like Yara Lopez, Lucy, and Andrea earn consistent praise for friendly, patient service and smooth applications. Many residents describe a clean, well-maintained property improving under new management. However, persistent issues undermine the experience: water outages happen monthly, maintenance repairs drag on (one bathtub leak took nine days), and residents say management doesn't offer credits or apologize for lost amenities. Vehicle break-ins and safety concerns remain unaddressed despite complaints to police. Initial move-ins have involved roach infestations and filthy units.

Affordable & Subsidized Apartments
View profile
Evergreen At Plano
70

Evergreen At Plano

4.1(84)✓ Google-verified

Residents consistently praise the maintenance and management team for quick responses and genuine care, with many living here 8 to 16 years. The property hosts regular social events and activities, grounds are professionally maintained, and staff handle repairs promptly. However, office communication by phone is spotty, rent rises strain fixed-income seniors, and some buildings need repainting and interior refresh work.

Affordable & Subsidized Apartments
View profile
Branch Creek Apartments
69

Branch Creek Apartments

3.4(220)✓ Google-verified

Renters consistently praise the leasing team, especially Winea, for swift applications and patient, personal attention throughout move-in. Staff answer questions thoroughly and stay in touch until residents get their keys. Maintenance staff (Pablo, Titus) are described as professional and responsive. The grounds are clean, units arrive in good condition, and the dog park and amenities draw families. No major complaints surface in recent reviews.

Affordable & Subsidized Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-21