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Tides on Park Lane

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 481 Google reviews · How we rank ›

3.9(481) 65 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Tides on Park Lane
Service
Affordable & Subsidized Apartments
Reviews
481

What Residents Report

Staff members like Yara Lopez, Lucy, and Andrea earn consistent praise for friendly, patient service and smooth applications. Many residents describe a clean, well-maintained property improving under new management.

However, persistent issues undermine the experience: water outages happen monthly, maintenance repairs drag on (one bathtub leak took nine days), and residents say management doesn't offer credits or apologize for lost amenities. Vehicle break-ins and safety concerns remain unaddressed despite complaints to police. Initial move-ins have involved roach infestations and filthy units.

Recent shift: New management team (as of July 2025) has reversed sentiment sharply: recent reviews (last month) shift heavily toward praise for friendliness and improvements, but long-standing maintenance and security issues persist. Earlier residents report ongoing frustration despite staff upgrades.

Praised for
  • friendly and responsive office staff
  • clean, well-maintained property
  • smooth leasing and application process
  • renovations and improvements underway
Watch-outs
  • water outages and maintenance delays
  • roaches and initial unit cleanliness
  • lack of rent credits or communication during disruptions
  • vehicle break-ins and security concerns
  • broken mailbox system
  • inconsistent management changes
responsive-staffmaintenance-issuesclean-well-maintainedhelpful-caseworkerssafe-neighborhood
Best for: Renters valuing friendly staff and nearby amenities; current residents seeking stability after management changes.
Think twice if: Budget for potential water outages, slow repairs, and security concerns; initial units may need thorough cleaning inspection.

What Works Here

  • friendly, responsive office staff
  • on-site amenities (pool, fitness center)
  • renovations underway
  • pet-friendly

Before You Apply: What To Expect

  • Yara Lopez (Assistant Manager) praised for follow-up and dedication to resolving disputes
  • Lucy (leasing consultant) noted for friendliness but also for rudeness in one interaction
  • Andrea praised for quick move-in assistance
  • Management change noted as ongoing; new team credited with property improvements
  • Water outages recurring every other month over three-to-four-month period
  • One bathtub leak repair took nine days, followed by low water pressure
  • Vehicle break-ins reported: at least five in one week
  • Initial unit in August 2025 had roach infestation and dirt throughout

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff friendliness and smooth leasing praised; maintenance responsiveness criticized for delays and lack of resident compensation during outages.

How This Community Compares Nearby

  • Rated 3.9 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

What Residents Mention Most

leaksstaff friendlinessclean apartmentslease renewalfast processapplication processaffordabilitysecuritybeautiful propertyfriendly treatment

How We Rate These Programs & Communities

Ranking Method
Star rating 26
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
325
4
19
3
13
2
16
1
108

Leasing & Application Office

Address
8780 Park Ln, Dallas, TX 75231
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Enquire about Tides on Park Lane

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Common Questions About Applying Here

Are pets allowed at Tides on Park Lane?
Yes, the property welcomes pets.
What amenities are available?
On-site fitness center, swimming pool, private outdoor spaces. Renovations are underway.
Can I reach the office seven days a week?
Yes, the office publishes hours for all seven days.

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Last updated 2026-07-21