Texas Low Income Housing Program Guide
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Dallas Housing Authority

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 16 Google reviews · How we rank ›

4.3(16) 55 low data composite score See reviews on Google
Disability & Supportive HousingSenior Low Income HousingAffordable & Subsidized ApartmentsPublic Housing AuthoritiesHousing Assistance & Rental Aid NonprofitsLow Income Housing ProgramHomeless & Transitional Shelters
Dallas Housing Authority
Services
Disability & Supportive Housing, Senior Low Income Housing, Affordable & Subsidized Apartments
Reviews
16

What Residents Report

Dallas Housing Authority serves low-income residents across North Texas with Section 8 vouchers and public rental housing, but communication failures plague the experience. Multiple reviewers report months-long waits for port-outs and accommodation moves with no response from staff despite repeated calls and emails; a few note the organization did help them access housing when they needed it most.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • helped with housing access
  • supportive for people on fixed income
Watch-outs
  • poor communication and unresponsive staff
  • long wait times for moves and accommodations
  • rude or incompetent case workers
  • staff do not return calls or emails
unresponsive-managementlong-wait-timespoor-communicationrude-staff
Think twice if: Those needing urgent accommodation moves or port-outs should expect long delays and difficulty reaching staff.

What Works Here

  • HUD High Performer Status for Housing Choice Voucher program
  • administers Section 8, family self-sufficiency, and VASH voucher programs

Before You Apply: What To Expect

  • Case worker named Tench received complaint for rudeness and incompetence
  • applicants report months-long waits (4-8 months) for port-outs and moves
  • staff reportedly do not return calls or emails despite multiple contact attempts
  • applicants must navigate online portals (Zoho, Rent Cafe, Bob AI)

How Residents Rate Management & Maintenance

Public Housing Authorities
Helped some gain housing access, but communication failures leave applicants unable to reach case workers for months.
Affordable & Subsidized Apartments
Staff delays and unresponsiveness impede access; some accommodations still do not meet stated needs.
Disability & Supportive Housing
Applicants with disabilities report repeated requests for unnecessary medical records and months of no response to accommodation requests.

How This Community Compares Nearby

  • Rated 4.3 against a 3.76 average across the 162 public housing authorities businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 35
Review volume 53
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30

Rating breakdown

5
13
4
0
3
0
2
0
1
3

Leasing & Application Office

Address
6601 Bexar St, Dallas, TX 75215

Last verified 2026-08-21

From the Property

Services listed
Housing Choice Voucher (Section 8) programPublic rental housing communitiesFamily Self Sufficiency ProgramHomeownership ProgramVASH Voucher program

Credentials claimed:HUD High Performer Status for HCV Program

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Dallas Housing Authority

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Dallas Housing Authority. We only share your details with providers relevant to your request.

Common Questions About Applying Here

How long does it take to port a voucher into Texas from another state?
Reviewers report waits of four to eight months with little communication from staff.
What online tools do I need to use to apply?
The business uses Zoho, Rent Cafe, and Bob AI portals for applications and case management.

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Last updated 2026-08-21