Texas Low Income Housing Program Guide
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Dallas Housing Department

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 6 Google reviews · How we rank ›

3.3(6) 35 low data composite score See reviews on Google
Public Housing AuthoritiesLow Income Housing ProgramHousing Assistance & Rental Aid Nonprofits
Dallas Housing Department
Services
Public Housing Authorities, Low Income Housing Program, Housing Assistance & Rental Aid Nonprofits
Reviews
6

What Residents Report

Reviews are sparse and split sharply: half rate this five stars, but the other half report unresponsive caseworkers, delayed processing, and poor communication. Evidence is limited; older complaints mention email and phone calls going unanswered.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • unresponsive caseworkers
  • rude or dismissive staff
  • slow processing
  • poor communication
unresponsive-managementpoor-communicationrude-stafflong-wait-times
Think twice if: People who need quick communication or fast processing; reviews flag slow caseworker response and delays in housing placement.

Before You Apply: What To Expect

  • Caseworkers cited as unresponsive to calls and emails
  • Section 8 voucher processing reported as slow
  • Applicants in shelters report long waits for apartment readiness

How Residents Rate Management & Maintenance

Public Housing Authorities
Half of reviewers five-star; half report slow processing, unresponsive staff, and poor communication on vouchers.
Housing Assistance & Rental Aid Nonprofits
Complaints center on delayed aid delivery and caseworker responsiveness.

How This Community Compares Nearby

  • Rated 3.3 against a 3.76 average across the 162 public housing authorities businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 16
Review volume 37
Review recency 0
Review sentiment 40
Profile completeness 75
Verification 30

Rating breakdown

5
3
4
0
3
1
2
0
1
2

Leasing & Application Office

Address
1500 Marilla St # 7AN, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-21

From the Property

Services listed
Emergency Rental Assistance/Welfare ProgramSection 8 Rental Assistance ProgramHome Loan Counseling CenterWeatherization ProgramReplacement Housing Program

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Dallas Downtown Historic District

Enquire about Dallas Housing Department

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DVAP offers free legal help in housing, family, and employment matters across Dallas County. Reviewers split sharply: five-star ratings praise matched attorneys and quick resolution, but one- and two-star reviews describe weeks-long delays returning calls, unclear eligibility rules applied after applications, and rude staff interactions. Several clients lost cases or paid for private counsel while waiting for callbacks that never came.

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Last updated 2026-08-21