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Dallas Housing Department

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 6 Google reviews · How we rank ›

3.3(6) 33 low data composite score See reviews on Google
Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive HousingHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
Dallas Housing Department
Services
Public Housing Authorities, Affordable & Subsidized Apartments, Disability & Supportive Housing
Reviews
6

What Residents Report

Reviews are sparse and split sharply: half rate this five stars, but the other half report unresponsive caseworkers, delayed processing, and poor communication. Evidence is limited; older complaints mention email and phone calls going unanswered.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • unresponsive caseworkers
  • rude or dismissive staff
  • slow processing
  • poor communication
unresponsive-managementpoor-communicationrude-stafflong-wait-times
Think twice if: People who need quick communication or fast processing; reviews flag slow caseworker response and delays in housing placement.

Before You Apply: What To Expect

  • Caseworkers cited as unresponsive to calls and emails
  • Section 8 voucher processing reported as slow
  • Applicants in shelters report long waits for apartment readiness

How Residents Rate Management & Maintenance

Public Housing Authorities
Half of reviewers five-star; half report slow processing, unresponsive staff, and poor communication on vouchers.
Housing Assistance & Rental Aid Nonprofits
Complaints center on delayed aid delivery and caseworker responsiveness.

How This Community Compares Nearby

  • Rated 3.3 against a 3.62 average across the 84 public housing authorities businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 10
Review volume 37
Review recency 0
Review sentiment 40
Profile completeness 75
Verification 30

Rating breakdown

5
3
4
0
3
1
2
0
1
2

Leasing & Application Office

Address
1500 Marilla St # 7AN, Dallas, TX 75201

Last verified 2026-07-21

From the Property

Services listed
Emergency Rental Assistance/Welfare ProgramSection 8 Rental Assistance ProgramHome Loan Counseling CenterWeatherization ProgramReplacement Housing Program

As published by the business on its own website; not independently verified.

Enquire about Dallas Housing Department

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Dallas Housing Department. We only share your details with providers relevant to your request.

Similar low income housing program nearby

Dallas Fair Housing
55 low data

Dallas Fair Housing

4.0(4)

Staff return calls promptly, sometimes before business hours. Reviewers value the organization's commitment to fighting housing discrimination and note the team works hard despite heavy caseloads.

Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive Housing
The Cottages at Hickory Crossing
52 low data

The Cottages at Hickory Crossing

4.3(18)✓ Google-verified

Residents consistently describe safe, quiet cottage living with supportive management and no shared walls. The program serves chronically homeless and disabled individuals, offering individual units with utilities included, 24-hour security, and staff focused on reintegration into housing and work. Some residents note difficulty moving forward once stabilized.

Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive Housing

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Last updated 2026-07-21