Residents consistently praise the downtown location, historic 1920s architecture, and responsive staff-particularly Janie, Jonathan, and Brent-who handle maintenance and leasing quickly. Maintenance arrives promptly when called. However, tenants report serious frustrations: the smoke-free policy is not enforced despite lease promises, windows lack insulation (heat and cold seep through), and parking rules are strictly applied with towing. Some disputes over deposit refunds and rule enforcement further cloud the experience. Units are clean and walkable, but policy consistency matters.
Last verified 2026-07-22
As published by the business on its own website; not independently verified.
Staff return calls promptly, sometimes before business hours. Reviewers value the organization's commitment to fighting housing discrimination and note the team works hard despite heavy caseloads.
Reviews are sparse and split sharply: half rate this five stars, but the other half report unresponsive caseworkers, delayed processing, and poor communication. Evidence is limited; older complaints mention email and phone calls going unanswered.
Residents consistently describe safe, quiet cottage living with supportive management and no shared walls. The program serves chronically homeless and disabled individuals, offering individual units with utilities included, 24-hour security, and staff focused on reintegration into housing and work. Some residents note difficulty moving forward once stabilized.
Last updated 2026-07-21
