29 low data
Affordable Housing
1.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Disability & Supportive HousingAffordable & Subsidized ApartmentsPublic Housing Authorities
Flagship
Public Housing AuthoritiesLow Income Housing Program
- Services
- Public Housing Authorities, Low Income Housing Program
- Reviews
- 3
What Residents Report
One reviewer noted plants and a courtyard over eight years ago. Review evidence is limited and dated.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- pleasant physical spaces
- courtyard garden area
What Works Here
- operates since 1963
- multiple support services on-site
How This Community Compares Nearby
- Rated 3.3 against a 3.76 average across the 162 public housing authorities businesses listed here.
- Has more Google reviews than 12% of the businesses in this directory.
How We Rate These Programs & Communities
Ranking Method Star rating 19
Review volume 26
Review recency 0
Review sentiment 56
Profile completeness 100
Verification 30
Rating breakdown
5
0
4
1
3
2
2
0
1
0
Leasing & Application Office
- Phone
- +1512-443-5777
- Address
- 1312 Lamar Square Dr, Austin, TX 78704
Last verified 2026-08-21
Office & Application Hours
- Monday
- 08:00-17:00
- Tuesday
- 08:00-17:00
- Wednesday
- 08:00-17:00
- Thursday
- 08:00-17:00
- Friday
- 08:00-17:00
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
From the Property
Services listed
Affordable housingOutpatient therapy servicesIntellectual disability supportIntermediate care facilitiesHome and community based servicesDayhab servicesMental health services
Operating:since 1963
As published by the business on its own website; not independently verified.
Similar low income housing program nearby
30 low data
Texas Affiliation of Affordable Housing Providers
No rating yet
No individual reviews are available for this business. Texas Affiliation of Affordable Housing Providers operates as a statewide advocacy and professional networking organization rather than a direct service provider.
Disability & Supportive HousingHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
59
Austin Housing Authority
3.6(101)✓ Google-verified
Families using HACA's Housing Choice Voucher and public housing programs report stark inconsistency: some staff like Hopie Soto, Shannon Huerta, Chris Crowder, and the Goodrich team earn praise for responsiveness and respect, while many others go unreachable for weeks or ignore requests entirely. The program itself provides housing stability for low-income families and special needs children, but participants describe confusing billing rules, surprise income charges, slow portability processing, and dismissal when raising safety or disability accommodation needs. When families report unsafe units, lost deposits, or disability-related requests, responses are often delayed, incomplete, or defensive. Case managers Victoria Perez, Jacqueline Garcia, and Dylan Shubitz appear in complaints about ghosting and inadequate support. Residents also describe pressure to send sensitive documents unsecured and rules applied inconsistently-one person denied quickly, another delayed despite full documentation. Staff member Stephanie and case managers have been reported using "punishing discriminatory tactics." The contrast between helpful staff pockets and systemic communication failures shapes nearly all negative experiences.
Affordable & Subsidized ApartmentsPublic Housing AuthoritiesLow Income Housing Program