Texas Low Income Housing Program Guide
Menu
Find Affordable Housing Call

Avenue J

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 46 Google reviews · How we rank ›

3.4(46) 50 composite score See reviews on Google ✓ Google-verified Publishes prices
Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
Avenue J
Services
Public Housing Authorities, Low Income Housing Program, Affordable & Subsidized Apartments
Reviews
46

What Residents Report

Most residents report frustration with management instability and pest problems that persist despite complaints. Staff like Alberto, Susan, and Carl are praised individually, but these efforts are overshadowed by arbitrary rent hikes, unexplained policy shifts, inconsistent office access, and roach infestations that management ignores or minimally addresses.

Recent shift: Negative trend from recent reviews (past year+) consistently cite roaches, management churn, rent hikes, and staff rudeness; most recent reviews (within weeks) show same themes with escalating tone.

Praised for
  • Affordable pricing
  • Helpful individual staff members
  • Clean, updated units at move-in
Watch-outs
  • Roach infestations despite cleaning efforts
  • Frequent management turnover and inconsistent policies
  • Unexplained rent increases mid-lease
  • Unresponsive and rude staff
  • Maintenance issues (elevators, mold, moisture)
  • Unpredictable office hours and poor communication
rude-staffunresponsive-managementmaintenance-issuespoor-communicationlong-wait-times
Best for: Applicants seeking lowest-cost housing in East Houston willing to tolerate management inconsistency.
Think twice if: Management changes frequently, roach problems persist despite requests, rent increases occur mid-lease without clear justification, and office staff communication is unreliable.

What Works Here

  • Affordable rent on sliding scale
  • Updated units at initial move-in
  • Individual maintenance staff responsive to some requests

Before You Apply: What To Expect

  • Maintenance staff Alberto, Susan, and Carl praised as responsive and professional
  • Office staff include manager Carlnecia S.
  • Roach infestations reported despite resident cleaning efforts and repeated exterminators
  • One resident blocked from apartment exit by maintenance staff using power-washer, later issued notice to vacate
  • Elevators break down for days at a time, forcing cancellations of medical appointments
  • Mold growth reported in multiple units; management response was minimal repainting with no refund offered
  • Money orders from residents not recorded or honored by office staff
  • Application processing takes several months with frequent follow-ups needed

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Low base rent but unpredictable mid-lease increases with no explanation or transparency.
Low Income Housing Program
Roach infestations and mold persist despite complaints; maintenance response inconsistent and sometimes antagonistic.

How This Community Compares Nearby

  • Rated 3.4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 4
Review volume 73
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
4
3
3
2
2
1
14

Leasing & Application Office

Address
5220 Avenue J, Houston, TX 77011
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartment homesTwo-bedroom apartment homesOnsite resident servicesPet-friendly housingCommunity lounge areasCommunity dining and prep areasEvent and activity spacesCovered resident parking
Published prices
One-Bedroom Floor Plans
$948 - $1,324
Two-Bedroom Floor Plans
$1,137 - $1,820

As published by the business on its own website; not independently verified.

Enquire about Avenue J

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Avenue J. We only share your details with providers relevant to your request.

Common Questions About Applying Here

How long does it take to get approved for an apartment?
One resident reported several months between application and move-in, requiring frequent follow-ups to track progress.
What happens if maintenance breaks down?
The business claims 24/7 emergency maintenance on its website, but residents report elevators down for days at a time with no urgent response.
Are roach problems handled quickly?
Multiple residents report ongoing roach infestations despite their efforts to keep units clean and despite repeated exterminators being called.

Similar low income housing program nearby

New Hope Housing, Inc.
57

New Hope Housing, Inc.

3.7(66)✓ Google-verified

New Hope Housing offers transitional shelter to unhoused Houstonians, and many residents credit it with providing a vital stepping stone off the streets. However, recent reviews reveal serious safety and maintenance gaps: staff misconduct goes unchecked, residents report daily harassment and gunfire near windows, and management refuses to relocate vulnerable tenants or respond to maintenance needs. The 3.7-star rating masks a stark divide between those who found refuge and those who experienced alarming neglect.

Public Housing AuthoritiesLow Income Housing ProgramHomeless & Transitional Shelters
View profile
New Hope Housing Canal
60 low data

New Hope Housing Canal

4.6(19)✓ Google-verified

Residents consistently credit New Hope Housing Canal for providing secure, affordable housing that enables people leaving homelessness to stabilize. Staff earn repeated praise for care and responsiveness. Kitchen facilities are minimal (shared only), internet is unreliable, and noise from the nearby fire station takes adjustment; the model works well as transitional shelter but may frustrate those seeking long-term family living.

Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
View profile
Harris County Housing Authority
57

Harris County Housing Authority

3.1(234)

Harris County Housing Authority receives sharp praise from residents who connect with supportive staff like Sylvia Williams and Dawn Daniel, and has defended tenants against landlord disputes. However, the majority of recent reviews cite severe communication failures: both landlords and applicants report unanswered calls and emails for weeks, front desk staff described as dismissive, and no updates on inspections or applications. Waitlist closures and perceived barriers to emergency housing add to frustration.

Senior Low Income HousingPublic Housing AuthoritiesHousing Assistance & Rental Aid Nonprofits
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-21