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Harris County Housing Authority

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 234 Google reviews · How we rank ›

3.1(234) 57 composite score See reviews on Google
Senior Low Income HousingPublic Housing AuthoritiesHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
Harris County Housing Authority
Services
Senior Low Income Housing, Public Housing Authorities, Housing Assistance & Rental Aid Nonprofits
Reviews
234
Compare: Housing Authority of Bexar County vs Harris County Housing Authority: which handles PHA business better?

What Residents Report

Harris County Housing Authority receives sharp praise from residents who connect with supportive staff like Sylvia Williams and Dawn Daniel, and has defended tenants against landlord disputes. However, the majority of recent reviews cite severe communication failures: both landlords and applicants report unanswered calls and emails for weeks, front desk staff described as dismissive, and no updates on inspections or applications. Waitlist closures and perceived barriers to emergency housing add to frustration.

Praised for
  • staff advocacy on behalf of residents
  • helpful caseworkers (Sylvia Williams, Dawn Daniel)
  • domestic violence emergency support
Watch-outs
  • staff unresponsive to phone, email, voicemail
  • landlords report no callbacks or updates
  • rude front desk staff
  • inconsistent enforcement of tenant payment obligations
  • long waitlist closed since 2016
  • hard to reach program coordinators
responsive-staffunresponsive-managementrude-stafflong-waitlistpoor-communication
Best for: residents who connect with individual caseworkers; domestic violence survivors needing emergency housing aid.
Think twice if: you are a landlord or applicant who needs timely communication; expect long delays in callbacks, updates, and email responses.

What Works Here

  • staff advocates for residents in disputes
  • caseworkers provide hands-on support for domestic violence clients
  • tax-funded public housing and rental subsidy programs

Before You Apply: What To Expect

  • Staff members Sylvia Williams and Dawn Daniel praised for direct support and follow-up
  • Phylicia Torres (program coordinator) cited in complaint regarding inconsistent enforcement of rent payment by tenants
  • Section 8 waitlist closed since 2016 but agency continues to operate existing programs
  • Front desk staff reported as unresponsive to phone and walk-in inquiries

How Residents Rate Management & Maintenance

Public Housing Authorities
staff defend residents in disputes with other agencies; communication problems limit practical access
Senior Low Income Housing
limited evidence in reviews; program exists but no specific resident feedback
Housing Assistance & Rental Aid Nonprofits
emergency domestic violence aid available from supportive staff; long wait and closed intake list prevent many applicants from reaching services
Low Income Housing Program
Section 8 waitlist closed since 2016; existing voucher holders receive inconsistent enforcement and support depending on caseworker

How This Community Compares Nearby

  • Rated 3.1 against a 3.76 average across the 162 public housing authorities businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Rating breakdown

5
104
4
17
3
13
2
6
1
94

Leasing & Application Office

Address
1933 Hussion St, Houston, TX 77003
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Harris County Housing Authority

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Harris County Housing Authority. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Is the Section 8 waitlist open?
No. The Section 8 waitlist has been closed since 2016 according to reviews. The authority continues to administer vouchers for existing recipients.
How long does it take to hear back from staff?
Staff state they will contact you within 24 to 48 hours, but multiple recent reviews report no callback or email response for weeks.
Can I reach someone by phone during office hours?
Reviews report difficulty reaching staff by phone, email, or text. Walk-in visits to the office are possible, but front desk staff are reported as unresponsive and rude.

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Last updated 2026-08-21