Staff members like Sylvia Williams and Dawn Daniels receive praise for genuine support, and the authority has intervened to verify complaints when other agencies would not. However, callers face systematic unresponsiveness: calls and emails go unreturned for weeks or months, landlords report silent inspection approvals, and the rude front-desk staff compounds frustration. The Section 8 waitlist has been closed to new applicants since 2016, leaving many without recourse despite continued government funding.
Last verified 2026-07-21
As listed on Google.
Four reviews span strong disagreement about Housing & Recovery Inc. One reviewer found help; another got none. Phone and website gaps make reaching the organization difficult.
Most reviewers report that HUD investigators dismissed fair housing and discrimination complaints without proper investigation, dismissed tenant claims in favor of landlords, and showed little willingness to assist. Staff were described as unmotivated, transfers on phone calls were frustrating, and one reviewer noted property maintenance problems.
A well-kept senior housing complex where residents consistently praise cleanliness, spacious units, and friendly staff. Maintenance lapses-broken elevators, overflowing trash, unsecured gates-occasionally surface but do not dampen overall satisfaction among current tenants.
Last updated 2026-07-21