Texas Low Income Housing Program Guide
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New Hope Housing - Ennis

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 46 Google reviews · How we rank ›

5.0(46) 80 composite score See reviews on Google ✓ Google-verified
Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
New Hope Housing - Ennis
Services
Public Housing Authorities, Low Income Housing Program, Affordable & Subsidized Apartments
Reviews
46

What Residents Report

Staff members like Angela Thompson, Felicia Stevenson, and maintenance worker Travon stand out for genuine care and professionalism, making the application and move-in process feel supported rather than bureaucratic. Units are clean and quiet; residents note that maintenance responds quickly and the complex hosts planned activities that build community.

One resident wished for more closet space. Reviewers consistently describe the Ennis location as peaceful, affordable, and a place where both the physical space and the people make them feel at home.

Praised for
  • knowledgeable, patient staff
  • quick maintenance response
  • clean, well-maintained units
  • community-focused atmosphere
  • caring application support
Watch-outs
  • limited closet space
responsive-staffclean-well-maintainedhelpful-caseworkersquick-approvalwell-maintained-unitsknowledgeable-staff
Best for: Seniors and families seeking affordable housing with strong community support and responsive management.
Think twice if: Unit closets run small for those with extensive wardrobes.

What Works Here

  • staff known by name for genuine care
  • fast, on-time maintenance
  • well-maintained, quiet units
  • community events and activities

Before You Apply: What To Expect

  • Angela Thompson known for patient, professional tours and application support
  • Felicia Stevenson praised for guiding applicants through process with care
  • Travon (maintenance) addresses issues immediately and thoroughly
  • Angela Cahill handles front desk applications smoothly
  • 24-hour emergency maintenance available
  • Pet-friendly units
  • Community room and on-site theater

How Residents Rate Management & Maintenance

Public Housing Authorities
Staff guide applicants with patience and genuine support throughout process.
Low Income Housing Program
Affordable units attract families and seniors; community events and responsive maintenance build resident loyalty.
Affordable & Subsidized Apartments
Clean, quiet, pet-friendly apartments with community amenities; closet space is limited.

How This Community Compares Nearby

  • Rated 5 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 73
Review volume 73
Review recency 99
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
45
4
1
3
0
2
0
1
0

Leasing & Application Office

Address
1887 Ennis St, Houston, TX 77003
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the Property

Services listed
One and two-bedroom pet-friendly apartmentsFull kitchens with granite countertopsWalk-in closetsWasher and dryer connectionsCommunity eventsCommunity roomOn-site theaterLaundry facility

As published by the business on its own website; not independently verified.

Enquire about New Hope Housing - Ennis

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Common Questions About Applying Here

Is there 24-hour maintenance available?
Yes, the complex offers 24-hour emergency maintenance.
Are apartments pet-friendly?
Yes, one and two-bedroom pet-friendly apartments are available.
Does the complex offer community activities?
Yes, they host planned community events and have a community room and on-site theater.

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Harris County Housing Authority

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Harris County Housing Authority receives sharp praise from residents who connect with supportive staff like Sylvia Williams and Dawn Daniel, and has defended tenants against landlord disputes. However, the majority of recent reviews cite severe communication failures: both landlords and applicants report unanswered calls and emails for weeks, front desk staff described as dismissive, and no updates on inspections or applications. Waitlist closures and perceived barriers to emergency housing add to frustration.

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New Hope Housing offers transitional shelter to unhoused Houstonians, and many residents credit it with providing a vital stepping stone off the streets. However, recent reviews reveal serious safety and maintenance gaps: staff misconduct goes unchecked, residents report daily harassment and gunfire near windows, and management refuses to relocate vulnerable tenants or respond to maintenance needs. The 3.7-star rating masks a stark divide between those who found refuge and those who experienced alarming neglect.

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Cuney Homes

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Cuney Homes suffers from profound inconsistency. Newer reviews praise manager Ms. Dana and her team for fast repairs and attentiveness, yet older complaints paint a picture of decades of neglect, rat infestation, and staff indifference. Residents report urgent failures like no hot water for three months and broken utilities left unfixed for years. The property faces a deeper crisis: crime (fatal incident reported), mold, stray animals, and broken work orders. Rent has climbed to $1,000-$3,000 for units while core maintenance remains unfinished. Transfer approvals languish months without action. Those praising the place focus on recent staff efforts; those condemning it describe systemic decay.

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Last updated 2026-08-21