Texas Low Income Housing Program Guide
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Paddock at Park Row

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 171 Google reviews · How we rank ›

3.1(171) 58 composite score See reviews on Google ✓ Google-verified
Low Income Housing ProgramAffordable & Subsidized ApartmentsPublic Housing Authorities
Paddock at Park Row
Services
Low Income Housing Program, Affordable & Subsidized Apartments, Public Housing Authorities
Reviews
171

What Residents Report

Long-term residents praise staff courtesy and maintenance responsiveness, but recent reviews heavily criticize new management for ignoring repair requests, persistent water issues, and pest problems. A sharp divide separates older tenants' positive experiences from newer complaints tied to management change.

Recent shift: Management change occurred roughly 4 months ago. Previously praised long-term staff (Lesly Cruz, Ashley) were replaced. Complaints shifted from occasional maintenance gaps to systemic non-responsiveness, water failures, and reduced tenant care.

Praised for
  • friendly and respectful staff
  • good service from long-tenured staff
  • decent units for the price
Watch-outs
  • pest infestation (roaches, maggots)
  • water shut-offs and hot water failures
  • maintenance non-responsive to repairs
  • new management less attentive than prior staff
responsive-staffmaintenance-issuesunresponsive-managementunsafe-conditions
Best for: Tenants seeking affordable units with no separate utility bills who can tolerate occasional service gaps.
Think twice if: Think carefully if maintenance responsiveness is critical; water issues and delays in repairs are frequent complaints under new management.

What Works Here

  • utilities included
  • staff friendly and respectful
  • range of unit sizes

Before You Apply: What To Expect

  • Former staff members Lesly Cruz and Ashley praised for courtesy
  • New management cited as a turning point for worse
  • Water shut-offs and leaks recurring across multiple units
  • One tenant reported 2-month unrepaired kitchen leak and dishwasher disconnection left unfinished

How Residents Rate Management & Maintenance

Low Income Housing Program
Mixed: utilities-included units praised, but maintenance and water service failures undermine livability.
Affordable & Subsidized Apartments
Staff courtesy reported by some long-term residents, but new management blamed for ignoring repair requests and tenant needs.
Public Housing Authorities
Long application waits and phone communication issues noted; management change linked to decline in responsiveness.

How This Community Compares Nearby

  • Rated 3.1 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
78
4
9
3
3
2
8
1
73

Leasing & Application Office

Address
420 W Park Row Dr, Arlington, TX 76010

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsAll utilities included

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Paddock at Park Row

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Paddock at Park Row. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are utilities included in the rent?
Yes, their website lists that all utilities are included.
What unit sizes are available?
Studio, one-bedroom, two-bedroom, and three-bedroom apartments.
What do tenants say about maintenance response times?
Recent reviews report significant delays: one tenant's kitchen leak took two months, and a dishwasher repair was incomplete after a week. Long-term residents report better service under prior staff.

Similar low income housing program nearby

Centennial Court Apartments
55

Centennial Court Apartments

2.3(440)✓ Google-verifiedPublishes prices

Most residents report a frustrating gap between what management promises and what they experience. Internet cuts regularly, roaches are widespread, repairs fail repeatedly, and rents rise with no corresponding improvements. A handful of students praise the location and a few staff members by name, but those positives are far outweighed by reports of water damage ignored for months, pest control vanishing for half a year, and deposit refunds withheld without proper notice. The overwhelming majority finds the price unjustifiable for the conditions. A small group, mostly earlier residents, note the proximity to campus and the friendliness of individual staff members like Ansib, but even they acknowledge the apartment itself is worn. Long-term residents describe a pattern of management prioritizing rent collection over habitability: charging for full months when prorating was promised, raising rents by $85 per month, and leaving residents without clear explanation after water damage floods their units.

Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
Liv+ Arlington
63

Liv+ Arlington

3.8(623)✓ Google-verifiedPublishes prices

Tour staff like Calvin and Cassandra build strong first impressions with attention and honesty. Once leased, many residents discover dirty, pest-infested units far different from the pristine showroom. Maintenance responds quickly to mechanical issues, but the leasing office struggles with callbacks, billing errors, and an office manager (Karen) who residents describe as disrespectful. Some have threatened legal action. The facility itself shows neglect: roach infestations persist despite treatments, parking garage trash overflows for weeks, windows and baseboards are not cleaned between move-ins, and the valet trash service often skips units despite extra fees. A few residents praise swift move-in and smooth lease renewals, but the pattern of bait-and-switch cleanliness and poor post-lease communication dominates recent feedback.

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Maverick Place Apartments
65

Maverick Place Apartments

3.9(640)✓ Google-verified

Maverick Place draws high marks for front-desk warmth and leasing support, with staff like Maylee and Danyelle praised for patient guidance through application and move-in. Quick maintenance and regular community events create appeal for many tenants. However, systemic problems undercut this goodwill: repeated false fire alarms at odd hours, persistent roach infestations on ground floors despite monthly pest control, thin walls that carry neighbor noise and hallway sounds, and unresponsive management on serious issues like ceiling leaks or ongoing construction noise. Residents report opaque fees, towing disputes, and a mailroom left unsecured after a theft, with staff unable to act without police reports. The gap between leasing experience and day-to-day living is stark. Tenants praise responsive maintenance for minor requests but report major problems-like water damage or faulty washers-handled slowly or carelessly. The fire alarm pattern (over three evacuations in early 2026 alone) and noise complaints suggest infrastructure or design problems management has not fixed despite months of resident outcry.

Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments

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Last updated 2026-08-21