Most residents report persistent maintenance failures and unfriendly management that undermine the housing mission. Broken elevators trap disabled tenants on upper floors, hallways accumulate trash and smell foul, and roaches plague units. While some individual staff members help, complaints centre on unprofessional office managers, inactive security, and limited response to noise and safety issues. A few residents value the emergency shelter and occasional community events, but frustration dominates recent reviews.
Last verified 2026-08-21
As listed on Google.
Review evidence is limited. Housing100 operates furnished apartments and short-term rentals near Houston Medical Center, Galleria, and NRG Stadium, claiming over 10 years in business. Services also include corporate housing, rental cars, and business amenities.
Sunset Gardens draws strong praise for unit quality and responsive maintenance from Israel, but falls short on management communication and resident safety. Recent complaints center on long move-in delays, rude staff like Yolanda and Kendra, and unaddressed pest problems. Older five-star reviews highlight Jennifer's polished onboarding; newer one-star reviews suggest a shift after "Ms Lori left," marking a notable decline in service consistency.
One caller was directed away from physical repair help despite urgent need; another felt empowered by staff knowledge. Reviews are sparse and split between those seeking direct housing fixes (outside the organization's scope) and those getting fair housing guidance (within it).
Last updated 2026-08-21
