HH
36 low data
Houston Housing Management
3.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Public Housing AuthoritiesLow Income Housing Program
Houston Housing Authority
Public Housing AuthoritiesSenior Low Income HousingDisability & Supportive HousingHomeless & Transitional SheltersLow Income Housing Program
- Services
- Public Housing Authorities, Senior Low Income Housing, Disability & Supportive Housing
- Reviews
- 416
What Residents Report
Most people face long waits on voucher processing and hit a wall calling the office. But those who connect with staff like Ms. Valeria describe real help and understanding. Inspectors' rudeness and recertification delays frustrate disabled applicants most.
Praised for
- responsive staff in person
- keeps families together
- helpful individual caseworkers
Watch-outs
- long recertification waits
- unreachable by phone
- disrespectful inspectors
- language barriers
- worker errors blamed on applicants
long-wait-timespoor-communicationrude-staffresponsive-stafflong-waitlistunresponsive-management
Best for: applicants willing to visit in person for complex questions
Think twice if: you need phone support or speak Spanish; inspections are unpredictable
What Works Here
- staff who take time to explain options
- keeps families together through housing
- administers multiple programs including homeownership
Before You Apply: What To Expect
- Ms. Valeria noted for deep understanding and courtesy
- Inspector named DeeDee cited for disrespect and rushing inspections
- building closed for air conditioning repair, staff unreachable by phone
- recertification pending months after submission on Rent Cafe platform
How Residents Rate Management & Maintenance
- Public Housing Authorities
- Long voucher processing waits frustrate disabled applicants; staff unresponsive by phone, some inspectors rude.
- Low Income Housing Program
- Recertification can stay 'pending' for months; workers sometimes don't respond to emails or answer calls.
How This Community Compares Nearby
- Rated 2.9 against a 3.62 average across the 84 public housing authorities businesses listed here.
- Has more Google reviews than 97% of the businesses in this directory.
How We Rate These Programs & Communities
Ranking Method Star rating 0
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30
Rating breakdown
5
159
4
32
3
19
2
20
1
186
Leasing & Application Office
- Phone
- +1713-260-0500
- Address
- 2640 Fountain View Dr, Houston, TX 77057
Last verified 2026-07-21
Office & Application Hours
- Monday
- 08:00-18:00
- Tuesday
- 08:00-18:00
- Wednesday
- 08:00-18:00
- Thursday
- 08:00-18:00
- Friday
- 08:00-18:00
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
From the Property
Services listed
Older Adult Home Modification ProgramNear Northside Choice ProgramThird Ward Choice ProgramResident Support ServicesHomeownership ProgramFirst-Time Homebuyer AssistanceFamily Self-SufficiencyHousing Choice Voucher
As published by the business on its own website; not independently verified.
Common Questions About Applying Here
- Can I reach someone by phone?
- Multiple reviewers report calls go unanswered. Visiting in person may be necessary.
- How long does voucher processing take?
- One reviewer waited months after recertification in January; another was told 7–14 days but waited longer. Timeline is unclear.
Similar low income housing program nearby
51 low data
Harris County Housing & Community Development
2.8(54)✓ Google-verified
Most reviewers report frustration with long waits, eligibility confusion, and denied aid. A few praise individual staff members like Mr. Watkins, but inconsistent service and poor communication dominate the record.
Low Income Housing Program
22 low data
811 housing
No rating yet
No individual reviews available. The business states it provides project-based rental assistance and long-term services coordination for extremely low-income disabled persons, operating since 2012 across eight Texas metro areas including Houston.
Public Housing AuthoritiesDisability & Supportive HousingHousing Assistance & Rental Aid Nonprofits