Half the reviews are five stars, praising staff like Cynthia, Tammy, and Robert for listening and solving problems, plus activities, clean grounds, and good security. The other half are one or two stars, citing roaches, unresponsive phones in emergencies, unprofessional staff conduct, and unaddressed gas leaks.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent complaint (5 months ago) mentions unprofessional behavior by staff member Erica during employment verification calls; older reviews (2+ years ago) cite unresolved roach and gas leak problems, suggesting systemic maintenance or management issues persist.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Residents praise the community feel when staffing is stable and cite prompt work orders and regular activities like bingo. However, repeated complaints about rude or retaliatory management, frequent water outages, broken elevators, and poor maintenance dampen the experience. New staff members seem kind but complaints suggest they don't stay long under existing leadership.
Most residents report peaceful living with engaged staff named Laura, Nathaly, and Stephany who handle requests quickly. One reviewer faced serious pest and cleanliness issues on move-in; another cited chronic phone unavailability, suggesting inconsistent experience depending on timing or unit condition.
Five-year residents and newcomers alike describe a welcoming community where office staff go out of their way to help with leasing and problem-solving. The place stays clean and quiet, maintenance responds fast, and management hosts regular events for families. Stephanie, Kelly, and Cristina are named repeatedly for making moves seamless. Residents praise the grounds upkeep, quarterly pest control, nearby shops, and the feeling of safety. One tenant who overstayed accidentally found management flexible and understanding.
Last updated 2026-08-21
