Best public housing authorities in San Antonio

★★★★☆3.6 (110 reviews)score 59/100

Housing Authority of Bexar County posts the highest composite score on this list, built on a real base of 110 reviews. Reviewers repeatedly single out named caseworkers like Shelly Martinez, Gloria Valdez, and Lydia Diaz for explaining programs clearly and treating applicants with respect, and satisfied participants say in-person visits get better results than calling.

• Named caseworkers praised for patience and clear explanations
• Section 8 and Family Self-Sufficiency programs on offer
• In-person appointments tend to produce better outcomes
• Quick response from staff when reached directly

Watch out: Waitlists have stretched 6-7 years for some, and several applicants report denials over minor paperwork issues with little appeal recourse.

Services: senior low income housing, affordable apartments, public housing authority, low income housing program

★★★☆☆3.4 (361 reviews)score 55/100

Opportunity Home San Antonio has by far the biggest review base on this list at 361 reviews, running multiple neighborhood developments alongside its voucher program. Frontline staff get credit for courtesy when they're reached, and reviewers note facility renovations underway, though overall sentiment skews negative on communication.

• Frontline staff described as helpful once you reach them
• Facility renovations and remodels underway at several properties
• Runs multiple neighborhood housing developments
• Large enough scale to offer varied program options

Watch out: Email and phone lines are widely described as unresponsive, waitlists run long, and some managed units have ongoing maintenance and pest problems.

Services: disability supportive housing, senior low income housing, affordable apartments, public housing authority

★★★☆☆3.4 (14 reviews)score 44/100

Furey Housing Authority Apartments draws praise from about half its reviewers for being a peaceful, well-kept place to live, with a small but real base of 14 reviews. The other half describe serious document-handling problems with a leasing manager, so this one runs mixed and is worth going in with eyes open given the limited review count.

• Peaceful, quiet residential setting
• Units described as well-maintained
• Affordable public housing rents
• Friendly leasing staff, per some reviewers

Watch out: Multiple reviewers report a leasing manager losing paperwork or claiming documents were never received, plus unfair parking enforcement.

Services: public housing authority, low income housing program

★★★★☆3.8 (11 reviews)score 45/100

Salvation Army William Booth serves seniors with a social services coordinator on staff, daily meals and activities, and a shuttle for errands. Long-term residents call the building clean and quiet, though the review base is small at 11, and some flag weak management and understaffing.

• Social services coordinator helps with care and daily needs
• Meals and daily activities included
• Shuttle service to stores for residents
• Clean, quiet building per long-term tenants

Watch out: Some reviewers point to inconsistent management and maintenance follow-through, and understaffing.

Services: public housing authority, low income housing program

★★★☆☆3.2 (5 reviews)score 43/100

This is the local U.S. Department of Housing & Urban Development office, a federal touchpoint rather than a direct housing provider, and the review base here is thin at just 5. The available feedback leans negative, centered on reaching staff and office hours.

• Official federal office for housing program oversight
• Potential escalation point when a local housing authority is unresponsive

Watch out: Reviewers report the office closing earlier than expected and calls or emails going unreturned.

Services: public housing authority, low income housing program

★★★★★5 (4 reviews)score 37/100

This San Antonio Housing Authority location has a perfect 5-star average, though it's built on only 4 reviews, so treat it as a promising but unproven data point. What feedback exists describes years without maintenance issues and staff who are genuinely responsive.

• Every review on record is 5 stars
• Residents report no maintenance issues over years of tenure

Watch out: The review count is very small, so it's hard to know how consistent this experience is at scale.

Services: public housing authority, low income housing program

★★★☆☆2.6 (7 reviews)score 36/100

Another San Antonio Housing Authority location, this one offers public housing programs and voucher assistance, with a handful of reviewers calling staff professional and understanding. The 7-review base skews negative overall, mostly over reaching anyone by phone.

• Public housing programs and voucher assistance available
• Some reviewers describe staff as professional and understanding

Watch out: Reviewers report calls going unanswered with no callback, and older reviews cite pest problems and ignored maintenance requests alongside rising rents.

Services: public housing authority, low income housing program

★★★☆☆2.7 (12 reviews)score 33/100

This San Antonio Housing Authority office stands out for offering homeownership assistance plus education and jobs training, beyond standard housing placement. It has a modest 12-review base and recent feedback is mostly critical of how hard the office is to reach.

• Homeownership assistance program on offer
• Education and jobs training services available
• A few reviewers describe staff as informative

Watch out: Reviewers report calls and emails going unanswered for weeks, and Friday hours start at 1pm, creating long waits.

Services: public housing authority, low income housing program