Best public housing authorities in San Antonio
Looking for a broader comparison of income-based housing options, including nonprofits and mixed programs? See the best low income housing program overall list. This page focuses specifically on the public housing authority offices themselves.
Picks are ranked by score and relevance to public housing authorities, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Housing Authority of Bexar County | 59 | 3.6 (112) | — | Hands-on voucher guidance |
| 2 | Opportunity Home San Antonio | 58 | 3.5 (358) | — | Renovated properties, patient applicants |
| 3 | U.S. Department of Housing & Urban Development | 41 | 3.2 (5) | — | Federal-level HUD inquiries |
| 4 | San Antonio Housing Authority | 35 | 5 (4) | — | Long-term tenants wanting stability |
| 5 | San Antonio Housing Authority | 35 | 2.6 (7) | — | Voucher assistance if you can get through |
| 6 | San Antonio Housing Authority | 33 | 2.8 (11) | — | Homeownership assistance seekers |
1. Housing Authority of Bexar County
3.6 (112 reviews)score 59/100
The Housing Authority of Bexar County posts the strongest composite score on this list, built on a large review base and named staff who repeatedly get called out for patience and knowledge. It runs a genuine Family Self-Sufficiency track alongside standard vouchers, giving applicants more than one way to make progress.
- Staff like Shelly Martinez, Gloria Valdez, Stella Garza, and Lydia Diaz are named repeatedly for helpful, respectful service
- Family Self-Sufficiency program helps build toward independence over time
- Multiple program tracks serve different applicant situations
- Decades of service history in the county
Watch out: Waitlists stretch for years and denials over paperwork technicalities are common, with little flexibility on appeal.
Services: public housing authority, affordable apartments, senior low income housing, low income housing program
2. Opportunity Home San Antonio
3.5 (358 reviews)score 58/100
Opportunity Home San Antonio carries the highest review volume of any authority here, and while sentiment is mixed, recently remodeled units and courteous front-line staff draw real praise. It's a reasonable pick for anyone who has already secured a unit and needs day-to-day service rather than fast processing of a new application.
- Some units recently remodeled and well-kept
- Staff and security described as friendly and courteous
- Quick turnaround reported on certain in-person inquiries
Watch out: Reviewers report waiting lists of 7-9 years, phones that go unanswered, and slow resolution of financial and maintenance disputes.
Services: public housing authority, affordable apartments, senior low income housing, disability supportive housing
3. U.S. Department of Housing & Urban Development
3.2 (5 reviews)score 41/100
As the local HUD office rather than a direct housing authority, this listing serves a narrower role, mainly federal oversight and referrals. Review volume is low, so treat this entry as a starting point for federal-level questions rather than a full service assessment.
- Serves as a federal touchpoint for housing questions beyond local authority scope
Watch out: Only a handful of reviews exist, and both describe an office that closed early and failed to return calls or emails.
Services: public housing authority, low income housing program
4. San Antonio Housing Authority
5 (4 reviews)score 35/100
This San Antonio Housing Authority location has a small but perfect review record, with tenants describing years of tenancy without a single maintenance issue. The sample is tiny, so this should be read as a promising signal rather than a proven track record.
- All reviews five-star
- Residents report years of tenure with no maintenance problems
Watch out: Based on only four reviews, so the pattern hasn't been tested at scale.
Services: public housing authority, low income housing program
5. San Antonio Housing Authority
2.6 (7 reviews)score 35/100
This location offers standard public housing and voucher programs, with a couple of reviewers noting professional, understanding staff when contact is actually made. The bigger story here is a pattern of unanswered calls and unresolved maintenance requests that pulls the score down.
- Some reviewers describe staff as professional and understanding
- Offers standard public housing and voucher assistance
Watch out: Reviewers report calls going unanswered with no callback, plus ignored maintenance and pest complaints alongside rising rents.
Services: public housing authority, low income housing program
6. San Antonio Housing Authority
2.8 (11 reviews)score 33/100
Beyond standard vouchers, this office also offers homeownership assistance, a service that sets it apart on this list. Reviewers recall a courteous reputation in years past, but recent feedback points to a steep decline in phone responsiveness.
- Offers homeownership assistance in addition to public housing and vouchers
- Past reputation for courteous, informative staff
Watch out: Calls reportedly ring 45+ minutes unanswered, voicemails go weeks without a callback, and Friday hours don't start until 1 PM.
Services: public housing authority, low income housing program