Reviewers report chronic communication failures: calls go unanswered and unreturned, making it hard to reach help. Older reviews flag serious habitability issues including pest infestations, ignored maintenance requests, and rising rents without responsive service.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-21
As published by the business on its own website; not independently verified.
Half the reviewers call the complex peaceful and quiet with well-kept apartments. The other half report serious issues: a leasing manager accused of losing sensitive documents, lying about received paperwork, and mishandling resident files over years. Parking enforcement has also drawn complaints.
Recent reviews swing sharply between praise for current management and complaints about systemic maintenance failures. Newer five-star reviews highlight Erica's professionalism, cleanliness improvements, and responsive staff; older one-star reviews cite months-long outages of hot water, surprise water shutoffs, and neglect from remote ownership. The property appears to have undergone leadership changes that improved day-to-day management, but lingering concerns about infrastructure remain.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-21
