44 low data
San Antonio Housing Trust
3.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Housing Assistance & Rental Aid NonprofitsPublic Housing AuthoritiesLow Income Housing Program
Pin Oak II Apartments
Public Housing AuthoritiesLow Income Housing Program
- Services
- Public Housing Authorities, Low Income Housing Program
- Reviews
- 26
What Residents Report
Long-term residents report stable, affordable housing with improving neighborhood safety, though recent reviews detail serious maintenance backlogs, staff behavior complaints, and aging infrastructure struggling with seasonal temperatures.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: complaints about maintenance and staff behavior intensified in recent reviews (10 months ago), though earlier long-term residents report stability
Praised for
- long-term stability
- affordable rent
- responsive management
- safe neighborhood (recent improvement)
Watch-outs
- maintenance delays
- staff disrespect
- deteriorating units
- temperature control issues
long-wait-timesmaintenance-issuesresponsive-staffsafe-neighborhood
Best for: long-term residents seeking stable, affordable housing in San Antonio
Think twice if: building maintenance and staff responsiveness are inconsistent; some report disrespectful treatment from staff
What Works Here
- affordable rent (1/4 of income)
- utilities included
- improving neighborhood safety
- long-term resident retention
Before You Apply: What To Expect
- rent set at 1/4 of tenant income
- all utilities included
- temperature control inadequate (hot summers, cold winters)
- paint chipping and flooring deterioration noted
- neighborhood crime rate reportedly declined over recent years
How Residents Rate Management & Maintenance
- Public Housing Authorities
- affordable rent and utilities included, but maintenance delays and staff behavior concerns
- Low Income Housing Program
- stable long-term housing option with affordability trade-offs on unit conditions
How This Community Compares Nearby
- Rated 3.7 against a 3.76 average across the 162 public housing authorities businesses listed here.
- Has more Google reviews than 32% of the businesses in this directory.
How We Rate These Programs & Communities
Ranking Method Star rating 18
Review volume 62
Review recency 79
Review sentiment 49
Profile completeness 100
Verification 30
Rating breakdown
5
9
4
7
3
4
2
4
1
2
Leasing & Application Office
- Phone
- +1210-477-6421
- Website
- http://www.homesa.org/
- Address
- 7180 Oaklawn Dr, San Antonio, TX 78229
Last verified 2026-08-21
Office & Application Hours
- Monday
- 09:00-17:00
- Tuesday
- 09:00-17:00
- Wednesday
- 09:00-17:00
- Thursday
- 09:00-17:00
- Friday
- 09:00-17:00
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
From the Property
Services listed
Low income housingHousing voucher programsHomeownership assistanceEducationJob trainingNeighborhood revitalization
As published by the business on its own website; not independently verified.
Common Questions About Applying Here
- What is the rent at Pin Oak II?
- Rent is set at 1/4 of your income, and all utilities are included.
- Is the neighborhood safe?
- Crime has improved significantly over recent years with fewer break-ins and shootings reported.
- Are repairs kept up?
- Recent reviews report slow repair timelines and ongoing maintenance issues with aging units.
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Roxann Contreras and Susan earned five-star reviews for respectful, step-by-step guidance on housing rights and disability accommodations. However, multiple one-star reviews cite unresponsive staff (Ryan Mixon, Tomas Herrera), missed HUD deadlines, condescending phone responses, and unclear service limits. Reviews span six years with no recent positive trend.
Disability & Supportive HousingHousing Assistance & Rental Aid NonprofitsPublic Housing Authorities