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Wildhorse Flats

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 169 Google reviews · How we rank ›

3.5(169) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Wildhorse Flats
Service
Affordable & Subsidized Apartments
Reviews
169

What Residents Report

Wildhorse Flats splits sharply: tour staff Molly and Gloria earn consistent five-star praise for professionalism and helpfulness, and some residents describe quiet, clean apartments. But the majority of recent complaints paint a troubling picture. Renters report active German roach infestations, management that ignores pest warnings, violent crime including homicides and shootings on the grounds, unpaid deposits months after move-out, inconsistent lease records, and staff who blame tenants for problems rather than fix them. The property manager and front office change frequently, leaving confusion over policy and costs. Several residents stayed a year or less before leaving.

Built on former woods, the complex struggles with pest control despite known risk. Staff inconsistency extends to contradicting their own website: one applicant was quoted $25 per application on-site but saw $15 online, told cosigners were welcome, then denied months later. Broken compactors overflow; the pool has been shuttered for over a year. While wheelchair access and on-site maintenance are available, enforcement and follow-through appear absent.

Praised for
  • tour staff professionalism (Molly, Gloria)
  • quiet apartments
  • welcoming office staff
  • clean units for some residents
Watch-outs
  • severe pest infestation (roaches, spiders, scorpions)
  • unresponsive management and staff
  • safety and crime issues (homicides, shootings, theft)
  • poor maintenance and cleaning standards
  • inconsistent paperwork handling and lease records
  • aggressive and unfair move-out charges
  • broken amenities (pool closed long-term)
  • false information at application
rude-staffpoor-communicationunresponsive-managementmaintenance-issuesunsafe-conditions
Think twice if: Serious pest infestation, violent crime on grounds, poor deposit return practices, and inconsistent management make this a risky choice for families or long-term residents.

What Works Here

  • tour staff known for helpfulness and professionalism
  • in-unit washer-dryer amenities
  • wheelchair accessible facilities

Before You Apply: What To Expect

  • Tour staff Molly and Gloria named in multiple five-star reviews for helpfulness
  • Property manager Sharica cited for paperwork errors
  • Manager Manny attempted accountability but left after one month
  • German roaches visible in floor model units shown to prospective tenants
  • Pool closed for over a year
  • Homicides and shootings reported in 2025; multiple car thefts and broken-ins
  • Deposits not returned within 30 days (Texas legal requirement); one resident waited until May to retrieve it in person (moved out in March)
  • Staff quoted conflicting application fees ($25 vs. $15) and income requirements (3x rent vs. 2.5x rent)

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Tour staff praised for professionalism, but resident experience undermined by pest infestation, crime, management neglect, and unfair charges

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

What Residents Mention Most

quiet apartmentshelpful stafflease rentnew managementwelcoming atmospherepoolcompactorsmove in processgymdumpster management

How We Rate These Programs & Communities

Ranking Method
Star rating 3
Review volume 97
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Rating breakdown

5
95
4
9
3
8
2
6
1
51

Leasing & Application Office

Address
10525 Wildhorse Ranch Trl, Manor, TX 78653
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Affordable housing apartmentsTenant education

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

What amenities does Wildhorse Flats offer?
In-unit washer-dryer, fitness center, business center, pool (currently closed), wheelchair-accessible entrances and parking, private outdoor space, and on-site maintenance. Pets are welcome.
Who should I ask for a tour?
Residents recommend requesting Molly or Gloria, who are praised for answering questions thoroughly and professionally.
What happens to my security deposit when I move out?
Multiple residents report deposits not returned within the 30-day legal requirement. One renter had to call repeatedly and pick up the deposit in person months after leaving.

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Commons at Manor 55+ Apartments
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Commons at Manor 55+ Apartments

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Residents consistently highlight staff by name-Lou, Liz, Nichole, Miguel, and others-crediting them with genuine care and attention. The property is spotless, maintenance moves fast, and events build real community. Programming tailored to seniors without cars, landscaping upkeep, and a food pantry show the team goes beyond standard landlord duties. New arrivals feel welcomed, longtime residents stay happy, and mothers moving their parents here report relief and peace of mind.

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Last updated 2026-07-21