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Residences at Decker

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 110 Google reviews · How we rank ›

3.6(110) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Residences at Decker
Service
Affordable & Subsidized Apartments
Reviews
110

What Residents Report

Long-term residents praise the newer management team (Kyla, Lindsey, Cameron, Kaycee) for prompt repairs and attentive service, and recent reviews highlight clean, peaceful living when maintenance is consistent. But multiple residents report months of untreated pet waste in common areas, broken elevators without explanation, inconsistent quiet hour enforcement, and office staff unprofessionalism. High staff turnover has caused lease renewal errors and deposit disputes; one resident documented security watching their apartment without permission and alleged towing and billing misconduct.

Recent shift: New management team appears to have improved responsiveness and cleanliness standards in the last 1-2 years, but January 2024 reviews still report serious sanitation and enforcement breakdowns, suggesting gains are fragile or uneven across the property.

Praised for
  • responsive maintenance and management under new team
  • clean and peaceful when well-maintained
  • affordable pricing for amenities
  • pet-friendly and family-welcoming
Watch-outs
  • hallway sanitation and pet waste not managed
  • elevator failures without communication
  • inconsistent policy enforcement and security concerns
  • staff unprofessionalism and high turnover
  • package theft and lease/deposit disputes
responsive-staffmaintenance-issuesslow-application-processlong-wait-timesunresponsive-managementpoor-communication
Best for: Long-term residents who value pet-friendly living and have had good relationships with specific staff members.
Think twice if: New residents should know that cleanliness of common areas, elevator maintenance, and staff professionalism vary significantly; one-month tenants report serious sanitation and unresponsiveness issues.

What Works Here

  • Affordable monthly rents starting at $1,199
  • On-site amenities: pool, fitness center, activity center
  • Some management and maintenance staff consistently responsive to resident requests
  • Pet-friendly with wheelchair accessible features

Before You Apply: What To Expect

  • Management team Kyla, Lindsey, Cameron, and Kaycee noted by recent reviewers as exceptionally responsive to requests
  • Maintenance delays reported: one resident waited months for bathroom repairs
  • Dog waste and trash regularly found in hallways and elevators, not promptly cleaned
  • Elevators malfunction without notice or explanation from office
  • Quiet hours 10 PM to 7 AM not enforced; children and noise persist day and night
  • One resident reported security monitoring apartment via building cameras without consent
  • Staff turnover caused lease renewal and file management errors
  • Deposit disputes and unauthorized car towing alleged

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong divide: residents under recent management team report responsive maintenance and clean living; earlier tenants and new arrivals describe poor common-area upkeep, staff unprofessionalism, and slow repairs.

How This Community Compares Nearby

  • Rated 3.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What Residents Mention Most

broken gatepool accessclean citybalconynew managementnice neighborspunctualityinteriorkind staffquietness

How We Rate These Programs & Communities

Ranking Method
Star rating 10
Review volume 89
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
3
3
5
2
2
1
34

Leasing & Application Office

Address
9000 Decker Ln, Austin, TX 78724
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkingwelcomes_dogs

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2, 3, or 4-bedroom apartmentsSwimming poolFitness centerCommunity loungeResident activity centerBusiness centerPet-friendlyPicnic areas
Published prices
1 bedrooms
starting @ $1,199
2 bedrooms
starting @ $1,199
3 bedrooms
starting @ $1,299
4 bedrooms
starting @ $1,599

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Residences at Decker

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Residences at Decker. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are dogs allowed?
Yes. The business lists pet-friendly as a feature and welcomes dogs, but residents report dog waste in common areas is not consistently cleaned up.
What is the starting rent?
One-bedroom units start at $1,199 per month; two-bedroom at $1,199; three-bedroom at $1,299; four-bedroom at $1,599, according to their website.
Is there wheelchair access?
Yes, the complex has a wheelchair-accessible entrance and parking. However, one resident in a wheelchair reported being unable to leave their apartment due to dog waste in the hallway.

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Last updated 2026-08-21