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Residences at Decker

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 108 Google reviews · How we rank ›

3.6(108) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Residences at Decker
Service
Affordable & Subsidized Apartments
Reviews
108

What Residents Report

Recent residents praise the complex as clean, quiet, and affordable under its current management team. Kyla, Lindsey, Cameron, and Kaycee have earned specific mention for responsiveness and professionalism. However, earlier reviews document months-long maintenance delays, disrespectful staff, high turnover in the office, and unsanitary hallways from pet waste and trash. Several residents report stolen deposits, package theft, and changes to parking rules without proper notice. The complex appears to have improved noticeably, but trust remains fragile among longer-term residents.

Recent shift: Marked improvement in sentiment starting around 8-11 months ago, coinciding with new management team (Cameron, Kaycee, Kyla, Lindsey). Older reviews (1-2 years ago) document serious maintenance and management failures; recent reviews highlight professionalism and responsiveness.

Praised for
  • responsive new management team
  • clean and quiet units
  • affordable pricing
  • kind and professional staff
  • safe community for families and pets
Watch-outs
  • slow maintenance response times under previous management
  • staff disrespect and unprofessional behavior
  • high turnover causing administrative chaos
  • inadequate pet waste cleanup in common areas
  • package theft and security concerns
  • questionable deposit deductions and parking rule changes
responsive-staffmaintenance-issuesclean-well-maintainedpoor-communicationunresponsive-managementsafe-neighborhood
Best for: Families and pet owners seeking affordable housing in Austin willing to try the complex under its new management.
Think twice if: Those with pets should verify current common-area cleanliness; renters burned by past staff turnover and deposit issues may want to ask about current stability and deposit policies.

What Works Here

  • affordable pricing
  • wheelchair-accessible units and parking
  • pet-friendly community
  • responsive current management

Before You Apply: What To Expect

  • Current management named: Kyla, Lindsey, Cameron, Kaycee
  • Roach and pet waste complaints in older reviews
  • High staff turnover documented under previous management
  • Package theft reported by residents
  • Deposit deductions and parking rule changes without formal notice reported in prior tenure

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Praised for affordability and cleanliness under current management; past residents report maintenance neglect, administrative failures, and unsanitary conditions.

How This Community Compares Nearby

  • Rated 3.6 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What Residents Mention Most

broken gatepool accessclean citynew managementnice neighborspunctualityinteriorkind staffquietnesssafety

How We Rate These Programs & Communities

Ranking Method
Star rating 9
Review volume 88
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
3
3
5
2
2
1
33

Leasing & Application Office

Address
9000 Decker Ln, Austin, TX 78724
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkingwelcomes_dogs

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

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Last updated 2026-07-21