Wildhorse Flats
Front desk staff like Molly and Ailem draw consistent praise for patience and helpfulness during tours and initial contact. Beyond that, residents report severe ongoing problems: roach and spider infestations in model units and occupied apartments, mold and damp conditions, frequent staff turnover causing lost leases and missed recertifications, maintenance work orders marked complete without visits, a shuttered pool and closed gym, rising theft and violent crime, and management that ignores safety issues or charges unexpected fees at move-out. The complex appears caught between promising amenities (in-unit washers, wheelchair access, fitness center on paper) and a pattern of non-delivery. Reviewers who stayed longer than a year cite deposit disputes, confusing application policies, poor property upkeep, and a management culture that blames residents rather than addressing systemic issues like pest control.
