Staff at the leasing office and maintenance team earn consistent praise for being helpful, responsive, and going out of their way to assist residents. Visitors repeatedly name Maria Mercedes Olmedo and Lashawn specifically. However, several residents report serious problems: aggressive towing of registered visitor vehicles in limited parking, unexpected rent charges differing from what they were quoted, strict enforcement of noise rules applied inconsistently, and concerns about vehicle safety.
Last verified 2026-07-22
As listed on Google.
Strong staff and well-maintained units earn praise from long-term residents, but a persistent German roach infestation and recurrent elevator breakdowns undermine daily living, particularly for disabled tenants relying on accessibility. Management responds slowly to maintenance complaints and enforcement issues.
Most recent applicants praise staff members Carolina and Taeya for guiding them through leasing with patience and care, often staying late to help. However, earlier reviews describe severe safety issues including nightly gunshots and police presence, chronic maintenance problems, water damage, and roach infestations that management failed to address. The stark divide suggests recent staffing changes may have improved the leasing process, but underlying property and safety conditions remain disputed.
Seniors praise the cottage-style apartments, community activities, and responsive maintenance, but rat infestations and poor garbage management are serious concerns. Reports of rude staff and aging facilities create a split picture.
Last updated 2026-07-21
