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The Bridge at Harris Ridge

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 171 Google reviews · How we rank ›

3.5(171) 60 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
The Bridge at Harris Ridge
Service
Affordable & Subsidized Apartments
Reviews
171

What Residents Report

Most recent applicants praise staff members Carolina and Taeya for guiding them through leasing with patience and care, often staying late to help. However, earlier reviews describe severe safety issues including nightly gunshots and police presence, chronic maintenance problems, water damage, and roach infestations that management failed to address. The stark divide suggests recent staffing changes may have improved the leasing process, but underlying property and safety conditions remain disputed.

Praised for
  • responsive leasing staff
  • efficient application process
  • named staff go above and beyond
  • maintenance responsiveness
Watch-outs
  • persistent safety concerns and violence
  • maintenance failures and property damage
  • flooding and pest infestation
  • poor management accountability
responsive-staffhelpful-caseworkersmaintenance-issuesunsafe-conditions
Best for: people navigating affordable housing applications who value personal staff support during the process.
Think twice if: Safety concerns and maintenance responsiveness are disputed across reviews; visit and ask current residents about conditions before committing.

What Works Here

  • staff assistance with application process
  • onsite maintenance and services
  • pet-friendly
  • fitness center

Before You Apply: What To Expect

  • Leasing staff Carolina Mondragón and Taeya regularly praised for staying past office hours to complete applications
  • Maintenance staff Jose credited for completing work orders promptly
  • Units reported as 3-bedroom
  • Fitness center available onsite
  • Dog-friendly policy
  • Onsite Ranger security mentioned
  • History of flooding complaints and pest issues in some reviews

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing process praised for staff responsiveness and patience; long-term resident safety and maintenance concerns significantly undermine satisfaction.

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

What Residents Mention Most

3 bedroom apartmentleasing office staffvalue for moneyapplication processfinancial classescaring staffwork ordersefficient staffsafetyteenagers

How We Rate These Programs & Communities

Ranking Method
Star rating 3
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
92
4
9
3
11
2
8
1
51

Leasing & Application Office

Address
1501 E Howard Ln, Austin, TX 78753
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_onsite_maintenancehas_onsite_parkinghas_parking_lot_paidwelcomes_dogs

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
Closed
Wednesday
10:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

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Common Questions About Applying Here

Can I bring pets?
Yes, the property welcomes dogs.
What amenities are available?
The Bridge has a fitness center, onsite maintenance, onsite parking, and onsite services. Parking is available but paid.

Similar low income housing program nearby

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Strong staff and well-maintained units earn praise from long-term residents, but a persistent German roach infestation and recurrent elevator breakdowns undermine daily living, particularly for disabled tenants relying on accessibility. Management responds slowly to maintenance complaints and enforcement issues.

Affordable & Subsidized Apartments
The Rhett Apartments
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The Rhett Apartments

4.3(67)✓ Google-verified

Tenants praise the front-office team, especially leasing agents Carolina and Annie, for patient guidance through applications and move-ins. Staff often resolve maintenance quickly, and the property itself earns consistent compliments. However, applicants report communication breakdowns after approval, unresponsiveness to voicemails, and disputes over unit condition before move-in. Security concerns in the parking lot and disputes over deposit refunds appear in one-star reviews, creating doubt about follow-through once a lease begins.

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3.5(63)✓ Google-verified

Seniors praise the cottage-style apartments, community activities, and responsive maintenance, but rat infestations and poor garbage management are serious concerns. Reports of rude staff and aging facilities create a split picture.

Affordable & Subsidized Apartments

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Last updated 2026-07-21