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Harris Branch Senior

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 45 Google reviews · How we rank ›

3.5(45) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Harris Branch Senior
Service
Affordable & Subsidized Apartments
Reviews
45

What Residents Report

Strong staff and well-maintained units earn praise from long-term residents, but a persistent German roach infestation and recurrent elevator breakdowns undermine daily living, particularly for disabled tenants relying on accessibility. Management responds slowly to maintenance complaints and enforcement issues.

Praised for
  • spacious, light units
  • responsive maintenance staff
  • professional office staff
  • welcoming leasing team
Watch-outs
  • German roach infestation unresolved
  • broken elevator months at a time
  • inadequate trash system
  • management ignores noise and policy violations
responsive-staffmaintenance-issueswell-maintained-unitsknowledgeable-staffunsafe-conditions
Best for: Seniors seeking affordable, well-staffed housing with amenities and responsive maintenance.
Think twice if: German roach problem persists despite complaints; elevator downtime and management enforcement of lease rules concern disabled residents and long-term occupants.

What Works Here

  • Staff named for fast maintenance (24-48 hours)
  • Office staff attentive to tenant needs
  • Spacious, well-lit units
  • Amenities: pool, exercise facility, garden

Before You Apply: What To Expect

  • Maintenance staff Chris and Travis handle requests within 24-48 hours
  • Office manager Veronica, front office admin Arlette named for responsiveness
  • German roach infestation reported in hallways, elevator, laundry room
  • Elevator breakdowns lasting months reported
  • Towing policies enforce parking permits but office sometimes closed
  • Complex opened 2017

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Spacious, light units praised; German roach and elevator issues create frustration despite responsive office staff.

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

What Residents Mention Most

leasing teaminfestationelevatortowgerman roachespermitpolite staffapplication processmaintenance teamknowledgeable staff

How We Rate These Programs & Communities

Ranking Method
Star rating 8
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
3
3
2
2
0
1
15

Leasing & Application Office

Address
12433 Dessau Rd, Austin, TX 78754
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-07-22

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsPet-friendly apartmentsFurnished clubhouseExercise facilityCommunity gardenSwimming poolGarage rentals
Published prices
Senior apartments
from $899

As published by the business on its own website; not independently verified.

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Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Harris Branch Senior. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What's the starting rent?
The business states senior apartments start from $899.
Are pets allowed?
Yes, the business lists pet-friendly apartments among its offerings.
How quickly does maintenance respond?
Named maintenance staff Chris and Travis handle requests within 24-48 hours, according to resident experience.

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Last updated 2026-07-21