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The Village at Collinwood

Updated 2026-09-21 · 4,880 reviewed · 439 listed · Scored from 77 Google reviews · How we rank ›

4.0(77) 69 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized ApartmentsLow Income Housing Program
The Village at Collinwood
Location
Windsor Hills, Austin
Services
Affordable & Subsidized Apartments, Low Income Housing Program
Reviews
77
Ranking
#57 in Affordable & Subsidized Apartments
Best for
Seniors seeking affordable housing with community activities and responsive management.

Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-07-22.

What Residents Report

Residents praise staff for genuine care and responsiveness, particularly property manager Isabel and leasing consultant Franshawn. The community feels welcoming and safe, with on-site activities drawing seniors. Weak spots emerge in follow-through: damage repairs go unfinished, pet rules are unevenly applied, and fitness center access stalls.

Praised for
  • friendly, attentive staff
  • quick leasing process
  • safe, well-maintained property
  • senior-friendly with activities and support
Watch-outs
  • maintenance requests not completed
  • pet policy not enforced
  • fitness center access delays
responsive-staffclean-well-maintainedwell-maintained-unitsknowledgeable-staffmaintenance-issuessafe-neighborhood
Best for: Seniors seeking affordable housing with community activities and responsive management.
Think twice if: Maintenance follow-up can be slow; pet rules are not consistently enforced.

What Works Here

  • attentive property management
  • planned social activities for seniors
  • safe location
  • on-site services and amenities

Before You Apply: What To Expect

  • Property manager Isabel makes rounds to check on residents
  • Leasing consultant Franshawn helps residents with phone setup
  • On-site salon offered
  • Staff acknowledges resident birthdays via text, email, and in person
  • Fitness center access has experienced delays

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff are attentive and leasing process is quick; maintenance follow-through lags.
Low Income Housing Program
Community emphasizes senior support services and affordable rates; on-site activities valued.

How This Community Compares Nearby

  • Rated 4 against a 3.84 average across the 330 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What Residents Mention Most

updated apartmentswelcoming atmospherefriendly staffquiet communityproperty upkeepleasing staffgatesamazing staffelderly caremaintenance staff

How We Rate These Programs & Communities

Ranking Method
Star rating 31
Review volume 82
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
8
3
6
2
5
1
11

Leasing & Application Office

Address
1001 Collinwood W Dr, Austin, TX 78753
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-09-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsSwimming poolFitness centerClubhouseOn-site salonPlanned social activitiesVeranda

As published by the business on its own website; not independently verified.

Enquire about The Village at Collinwood

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The Village at Collinwood. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What activities are offered on-site?
The community runs planned social activities, with staff present during gatherings like games and puzzles. Birthdays are acknowledged through text, email, and in-person greetings.
Is the fitness center available to residents?
Yes, but some residents report delays in gaining access; it is listed as an amenity.
Is there on-site professional support?
Yes. The community offers access to support services and has an on-site salon.

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Last updated 2026-09-21