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Arrowhead Park Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 141 Google reviews · How we rank ›

4.0(141) 73 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Arrowhead Park Apartments
Service
Affordable & Subsidized Apartments
Reviews
141

What Residents Report

Staff, especially leasing consultant Hany Claro, earn consistent praise for patience and care through the rental process. Residents describe a peaceful, family-friendly community with quick maintenance response and well-kept apartments, though one tenant reported an unfair vehicle impound and poor resolution.

Praised for
  • friendly, attentive leasing staff
  • smooth, compassionate application process
  • quiet, peaceful community
  • efficient maintenance response
  • well-maintained grounds and units
Watch-outs
  • aggressive tow lot practices
  • lack of accountability for vehicle impounds
responsive-staffclean-well-maintainedhelpful-caseworkersquick-approval
Best for: Families seeking a peaceful, well-maintained affordable community with responsive on-site support.
Think twice if: Check parking lot towing policies carefully; one resident faced an aggressive impound without clear justification.

What Works Here

  • attentive leasing staff who guide applicants personally
  • fast maintenance response
  • quiet, family-oriented community
  • modern in-unit amenities

Before You Apply: What To Expect

  • Hany Claro, leasing consultant, praised for patience through application process and follow-up support
  • maintenance responds within days to repair requests
  • water heater repair expedited on move-in day
  • staff members Jani, Irael, and Jany mentioned by name for service quality

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing process praised as smooth and compassionate; one resident reported unfair vehicle impounding without accountability.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

What Residents Mention Most

welcoming vibeleasing attentionquiet placetranquilitypolite staffcozyhomelesstowefficientapplication process

How We Rate These Programs & Communities

Ranking Method
Star rating 32
Review volume 93
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
18
3
5
2
5
1
24

Leasing & Application Office

Address
605 Masterson Pass, Austin, TX 78753
Open in Google Maps
Attributes
offers_online_appointmentshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
ApartmentsApartment amenities

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Arrowhead Park Apartments

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Common Questions About Applying Here

How quickly does maintenance respond to repair requests?
Residents report repairs completed within days; one emergency water heater issue was expedited on move-in day.
Is there an accessible leasing process if I have questions about my application?
Yes; the office is walk-in accessible, and leasing staff answer emails and sit with applicants to complete applications step-by-step.

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Last updated 2026-08-21