
Port Royal Apartment Homes
Most residents praise the friendliness and professionalism of staff like Liz, Lori German, and Art, who handle move-ins smoothly and respond to maintenance requests with care. The affordable rents attract long-term tenants, but persistent pest control failures, uneven office attitudes, and delayed AC repairs frustrate others; one 16-year resident stays despite robberies and staffing shortages. Recent complaints center on ant infestations in building three, missed pest control appointments, and unpredictable maintenance speed. Some seniors report rude office encounters and recurring AC failures. Positive reviews cluster around leasing and maintenance staff by name, suggesting quality varies by person rather than policy.

