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Port Royal Apartment Homes

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 462 Google reviews · How we rank ›

4.1(462) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive HousingLow Income Housing Program
Port Royal Apartment Homes
Services
Public Housing Authorities, Affordable & Subsidized Apartments, Disability & Supportive Housing
Reviews
462
Compare: CenterPoint Apartments vs Port Royal Apartment Homes: which fits your affordable housing search?

What Residents Report

Most residents report smooth moves and attentive maintenance teams, particularly praising Liz, Art, and MJ. However, some describe office staff as dismissive, with delayed AC repairs and unexpected fees after move-in, creating frustration especially among seniors.

Praised for
  • friendly and helpful staff
  • responsive maintenance
  • clean, well-maintained units
  • smooth leasing process
Watch-outs
  • unresponsive administrative staff
  • inconsistent maintenance response times
  • hidden or surprise charges after move-in
  • rude behavior from office staff
responsive-staffclean-well-maintainedrude-staffmaintenance-issueswell-maintained-units
Best for: Residents seeking affordable housing and patient with administrative inconsistency.
Think twice if: Office staff responsiveness is unpredictable; expect possible delays with maintenance requests and undisclosed fees at or after move-in.

What Works Here

  • affordable rent with low move-in cost
  • staff named for going above and beyond
  • maintenance responsive when engaged
  • community events

Before You Apply: What To Expect

  • Staff members Liz, Art, MJ, Kelsi, Michelle, and Tanny praised for helpfulness
  • AC breakdowns cited as recurring issue
  • Maintenance team credited with quick problem-solving
  • Move-in total advertised as $399

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Residents praise spacious, clean units and helpful leasing staff (Liz named repeatedly), but some report unexpected charges post-move-in and office staff rudeness.
Low Income Housing Program
Affordable pricing noted as fair value for the area and income requirements; some seniors feel disrespected by staff despite affordability.

How This Community Compares Nearby

  • Rated 4.1 against a 3.72 average across the 44 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 39
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
323
4
22
3
21
2
14
1
82

Leasing & Application Office

Address
5350 Military Dr W, San Antonio, TX 78242
Open in Google Maps

Last verified 2026-07-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentswasher and dryer connectionscarport parkingseasonal pool
Published prices
1 Bedroom
$750
2 Bedroom
$800
3 Bedroom
$950
Total Move In
$399

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Port Royal Apartment Homes

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Port Royal Apartment Homes. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What are the rental prices?
Their website lists 1-bedroom at $750, 2-bedroom at $800, 3-bedroom at $950, with a total move-in cost of $399.
Which staff members have been helpful during leasing?
Multiple residents name Liz, Kelsi, and Tanny as especially helpful during touring, applying, and moving in.

Similar low income housing program nearby

Palo Alto Apartment Homes
67

Palo Alto Apartment Homes

3.6(230)✓ Google-verifiedPublishes prices

Leasing staff, especially Stephanie, earn consistent praise for moving applicants into units quickly and without stress. Maintenance staff Mundo, Sam, and Edmundo respond to repair requests within hours or a day, though a small number of residents report difficulty getting chronic issues like clogged vents addressed after multiple service calls. The complex sits on South San Antonio near I-410 and I-35 with 2-4 bedroom units. Recent reviews note new staff and upgrades improving the community. Residents describe a peaceful living environment and friendly, attentive service throughout their stay.

Public Housing AuthoritiesAffordable & Subsidized ApartmentsLow Income Housing Program
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Opportunity Home San Antonio
58

Opportunity Home San Antonio

3.5(358)✓ Google-verified

Staff can be friendly and courteous, and renovated spaces are appreciated, but the organization faces persistent complaints about years-long waiting lists, difficulty reaching staff by phone, poor maintenance at older properties, lost paperwork, and unresolved financial matters. Residents describe feeling humiliated and abandoned by the system.

Public Housing AuthoritiesAffordable & Subsidized ApartmentsSenior Low Income Housing
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Fair Housing Council of South Texas
50 low data

Fair Housing Council of South Texas

2.8(19)✓ Google-verified

Roxann Contreras and Susan earned five-star reviews for respectful, step-by-step guidance on housing rights and disability accommodations. However, multiple one-star reviews cite unresponsive staff (Ryan Mixon, Tomas Herrera), missed HUD deadlines, condescending phone responses, and unclear service limits. Reviews span six years with no recent positive trend.

Disability & Supportive HousingHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
View profile

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Last updated 2026-07-21