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Costa Mirada

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 154 Google reviews · How we rank ›

3.5(154) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Costa Mirada
Service
Affordable & Subsidized Apartments
Reviews
154

What Residents Report

Half the residents report smooth move-ins with warm staff help, particularly from Laura and Amy, and praise the clean, pretty apartments. The other half face serious problems: AC units failing repeatedly with weeks of delays, maintenance that ignores calls or doesn't show up, inadequate pest control, and front office staff who are rude when reporting repairs.

Quality splits sharply by which staff member helps you and which service you need. Leasing and front desk can be excellent during application. Maintenance and repair requests draw the frustration: residents describe broken systems left unfixed through inspections, AC outages during Texas heat without timely fixes, and feeling dismissed when they complain.

Praised for
  • helpful leasing staff (Laura, Amy)
  • clean, attractive apartments
  • friendly front office
  • smooth move-in process
Watch-outs
  • maintenance slow or unresponsive
  • AC failures and repair delays
  • rude office handling of repairs
  • pest control inadequate
  • property upkeep inconsistent
responsive-staffmaintenance-issuesclean-well-maintainedrude-staffquick-approval
Best for: First-time renters who prioritize a smooth move-in and attractive unit over maintenance reliability.
Think twice if: AC reliability and maintenance response time are critical for you; multiple residents report repeated failures and week-long delays.

What Works Here

  • helpful leasing staff during application
  • apartments are clean and attractive
  • pool and fitness amenities on site

Before You Apply: What To Expect

  • Staff members Laura and Amy named specifically for leasing help
  • AC unit failures reported as recurring across multiple units with waits of 2+ weeks
  • Maintenance described as unresponsive or no-show
  • Pest control reported as coming once in 3 years despite repeated requests
  • One resident reported belongings discarded during emergency eviction

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing process smooth and friendly; maintenance and repair response uneven and often poor.

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

What Residents Mention Most

helpful staffclean propertyeasy application processpoolpretty apartmentsfloor plansbugsfront office staffcleanlinessfeeling at home

How We Rate These Programs & Communities

Ranking Method
Star rating 3
Review volume 95
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
78
4
10
3
13
2
10
1
43

Leasing & Application Office

Address
9323 Somerset Rd Apartment 6302, San Antonio, TX 78211
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
10:00-19:00
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Apartment rentalsOne bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsFour bedroom apartmentsActivity centerSwimming poolLaundry facility

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

What apartment sizes are available?
One, two, three, and four bedroom units.
What amenities are on site?
Swimming pool, fitness center, activity center, business center, and laundry facilities. Units include in-unit washer-dryer.
Is the complex wheelchair accessible?
Yes, there is a wheelchair accessible entrance and wheelchair accessible parking.

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Leasing staff, especially Stephanie, earn consistent praise for moving applicants into units quickly and without stress. Maintenance staff Mundo, Sam, and Edmundo respond to repair requests within hours or a day, though a small number of residents report difficulty getting chronic issues like clogged vents addressed after multiple service calls. The complex sits on South San Antonio near I-410 and I-35 with 2-4 bedroom units. Recent reviews note new staff and upgrades improving the community. Residents describe a peaceful living environment and friendly, attentive service throughout their stay.

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Some residents stay years and praise staff, especially Jada in the office and recent maintenance supervisor Abraham. New management brought faster repairs. But serious problems persist: long-term leaks covered with paint instead of fixed, roach and rodent infestations go unresolved despite multiple work order requests, and water damage continues. Hallways need cleaning. Move-in quality is inconsistent. The gap between staff kindness and maintenance follow-through is stark. Reviewers with compliant behavior and working units report good service. Those facing pest issues, water damage, or clogged toilets describe closed work orders and no-shows. The property feels split: newer, quieter units with engaged tenants rate five stars; older units with systemic problems see no relief.

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Last updated 2026-07-21