Do you have on-site amenities?

Yes. The community includes a swimming pool, fitness center, clubhouse, on-site salon, and planned social activities. Laundry facilities are available on-site.

Yes, the website lists pet-friendly apartments.

Is the community accessible for people with mobility needs?

Yes, there is wheelchair-accessible parking and a wheelchair-accessible entrance.

Village at Collinwood

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 53 Google reviews · How we rank ›

4.0(53) 68 composite score See reviews on Google ✓ Google-verified

Affordable & Subsidized Apartments

Service: Affordable & Subsidized Apartments
Reviews: 53

What Residents Report

Residents and visitors consistently praise the leasing team-especially Franshawn, Keno, and Isabel-for patience, warmth, and genuine care during tours and moves. Staff know the property inside out and make people feel at home. Recent renovations have left apartments clean and spacious. The grounds are well-maintained and quiet, with a strong fitness center and social activities for seniors.

Maintenance lapses disrupt this positive picture: the elevator breaks repeatedly, and at least one resident was disturbed by construction noise at 10:30 PM. These are exceptions in an otherwise well-run community, but they matter when you live there full-time. New management appears to have steadied things, though reliability remains a watch point.

Praised for

attentive, caring staff
patient leasing consultants
clean, updated apartments
quiet, welcoming community
responsive management

Watch-outs

elevator breakdowns
late-night construction noise

responsive-staffclean-well-maintainedhelpful-caseworkerssafe-neighborhoodmaintenance-issuesknowledgeable-staff

Best for: Seniors and families seeking affordable, maintained housing with responsive staff and community activities.

Think twice if: Elevator reliability has been a recurring problem; confirm maintenance track record before signing a lease.

What Works Here

experienced, patient leasing staff
recently renovated apartments
senior-oriented amenities and activities
stable, attentive management

Before You Apply: What To Expect

Franshawn (leasing consultant) praised for warm, patient tours and knowledge
Keno (leasing agent) noted for exceptional care during move-ins, especially for elderly residents
Isabel (property manager) conducts regular property walks and resident check-ins
Recent renovations have updated apartments throughout the property
Maintenance crew has remained stable for years
Fitness center described as new and well-appointed

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments: Residents love the renovated, spacious units and attentive leasing team; elevator breakdowns undercut the experience for some.

How This Community Compares Nearby

Rated 4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
Has more Google reviews than 46% of the businesses in this directory.

What Residents Mention Most

updated apartmentsspacious unitelderly carequiet communityattentive managerwelcoming atmosphereleasing stafffloorsgateshelpful staff

How We Rate These Programs & Communities

Ranking Method

Star rating 29

Review volume 75

Review recency 100

Review sentiment 70

Profile completeness 100

Verification 30

Rating breakdown

Leasing & Application Office

Phone: +1888-219-4489
Website: http://www.villageatcollinwood.com/
Address: 1001 Collinwood W Dr, Austin, TX 78753
Open in Google Maps

Attributes

has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-07-22

Office & Application Hours

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-19:00
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 10:00-14:00
Sunday: Closed

As listed on Google.

From the Property

Services listed

One-bedroom apartmentsTwo-bedroom apartmentsSwimming poolFitness centerClubhouseOn-site salonPlanned social activitiesVeranda

As published by the business on its own website; not independently verified.

Common Questions About Applying Here

Do you have on-site amenities?: Yes. The community includes a swimming pool, fitness center, clubhouse, on-site salon, and planned social activities. Laundry facilities are available on-site.
Are pets allowed?: Yes, the website lists pet-friendly apartments.
Is the community accessible for people with mobility needs?: Yes, there is wheelchair-accessible parking and a wheelchair-accessible entrance.

Similar low income housing program nearby

Villages at Fiskville 55+ Senior Apartments

4.2(102)✓ Google-verifiedPublishes prices

Most residents praise the staff warmth and affordable senior living, with recent management praised for kindness and attentiveness. Community spaces, fitness facilities, and pool draw consistent positive mention. Security concerns and theft were flagged under prior management; newer leadership appears to have addressed some issues, though mixed experience remains. Recent reviews highlight individual staff (Jenna, Vanessa, Valencia, Laila) for going above and beyond, especially during move-in and recertification. Apartments are noted as clean, spacious, and well-equipped. One resident noted the gate is not consistently secured, and past management failures left a mark, but current staff are rebuilding trust.

Affordable & Subsidized Apartments

View profile

Arrowhead Park Apartments

4.0(138)✓ Google-verified

Most residents report a peaceful, family-friendly community with attentive leasing and maintenance staff. However, one tenant faced an impound without clear cause, and management refused accountability despite proof of proper parking and registration. The strong leasing experience-particularly through staff member Hany Claro-contrasts sharply with the community's apparent towing enforcement issues.

Affordable & Subsidized Apartments

View profile

Laurel Creek Apartments

3.5(29)✓ Google-verified

Quality varies sharply. Early residents praised affordability and amenities, but recent reviewers report escalating safety issues, roach problems that staff ignored for months, and a sharp management shift. Staff like Thomas and Ikuzwe received praise for knowledge and patience, yet the same building deteriorated enough that one long-term tenant moved out after crime, theft, and untreated pest infestations made daily life unsafe. Rent rose $320 in two years without improvements.

Affordable & Subsidized Apartments

View profile

Village at Collinwood

What Residents Report

What Works Here

Before You Apply: What To Expect

How Residents Rate Management & Maintenance

How This Community Compares Nearby

What Residents Mention Most

How We Rate These Programs & Communities

Rating breakdown

Leasing & Application Office

Office & Application Hours

From the Property

Enquire about Village at Collinwood

Common Questions About Applying Here

Similar low income housing program nearby

Villages at Fiskville 55+ Senior Apartments

Arrowhead Park Apartments

Laurel Creek Apartments

Own this business? Get featured