Texas Low Income Housing Program Guide
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Trails at the Park Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 81 Google reviews · How we rank ›

4.1(81) 66 low data composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized ApartmentsPublic Housing AuthoritiesLow Income Housing Program
Trails at the Park Apartments
Services
Affordable & Subsidized Apartments, Public Housing Authorities, Low Income Housing Program
Reviews
81

What Residents Report

Long-term residents report good maintenance response and calm surroundings, but newer applicants cite affordability gaps: quoted rents above market and staff saying no affordable units exist, contradicting their housing program positioning. Staff quality varies from genuinely helpful (maintenance, some leasing staff) to dismissive on the phone.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive maintenance staff
  • friendly and helpful leasing team
  • clean, well-maintained units
  • calm neighborhood with nearby park access
Watch-outs
  • availability gaps despite low-income housing marketing
  • no microwaves or laundry hookups in some units
  • inconsistent staff responsiveness
  • rude leasing staff in past interactions
responsive-staffwell-maintained-unitsclean-well-maintainedrude-staffpoor-communication
Best for: long-term residents seeking stability and responsive maintenance in a calm neighborhood.
Think twice if: verify affordability upfront; quoted rents and actual availability may not match low-income housing claims.

What Works Here

  • maintenance responds quickly after hours
  • established Foundation Communities network with 30+ years history
  • community amenities: learning center, food pantry, fitness facilities

Before You Apply: What To Expect

  • Santos: maintenance technician responds within one hour after-hours
  • Manager Tony and leasing agent Fiorella credited for helpfulness
  • Veronica: staff member praised for providing resources and family support
  • After-hours emergency maintenance available
  • No microwaves in some units; some units lack laundry hookups

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
applicants report being quoted market-rate prices ($1,500 for one-bedroom) and told no affordable units available
Low Income Housing Program
marketing suggests affordability, but recent applicants found neither availability nor pricing aligned with low-income program expectations

How This Community Compares Nearby

  • Rated 4.1 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 36
Review volume 83
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
41
4
21
3
10
2
1
1
8

Leasing & Application Office

Address
815 W Slaughter Ln, Austin, TX 78748
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2 & 3 bedroom apartmentsswimming poolplaygroundcommunity food pantrylearning center with after-school programmingsummer programminglaundry facilitybasketball court

Credentials claimed:Equal Opportunity Housing, Handicap Friendly, Part of Foundation Communities network

Operating:Foundation Communities over 30 years

As published by the business on its own website; not independently verified.

Enquire about Trails at the Park Apartments

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Trails at the Park Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Is maintenance available after hours?
Yes; reviewers report maintenance arriving within one hour for urgent issues like AC failures after 7pm.
What amenities does Trails at the Park offer?
Swimming pool, playground, basketball court, laundry facility, pavilion, community food pantry, learning center with after-school and summer programming, fitness and wellness opportunities, and free tax preparation and financial coaching.

Similar low income housing program nearby

Southpark Ranch
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Southpark Ranch

3.8(94)✓ Google-verified

Five-star reviewers praise staff responsiveness, clean grounds, and a welcoming community with shared spaces like a food pantry and bingo nights. Isabel, the leasing specialist, earns specific mention for patience and knowledge. One-star reviewers report the opposite experience: inadequate security, missing security deposits, dismissive management, and mold left unresolved. The gap suggests either significant recent staff turnover or inconsistent service depending on which manager handles your case. Complaints focus on structural problems: doors not locking properly, unvetted access, and inability to recover money owed on move-out. Some cite management indifference to vehicle damage and pest issues. Positive residents celebrate affordable pricing and a stable, quiet community; dissatisfied ones describe a costly complex that fails at basic responsibilities.

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SoCo Park Apartments
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SoCo Park Apartments

4.2(185)✓ Google-verified

Residents consistently praise the office team, particularly managers Brittany and Martha, and the clean, welcoming community feel. Many report strong maintenance response and stable living conditions. However, a vocal minority describe months-long maintenance backlogs (AC units, kitchen replacements, bathroom repairs), a pool that remains closed most of the year while residents pay for it, and safety gaps including no perimeter gates and reported drug needles on grounds. Lease violations are issued without warning for minor infractions. Experience varies sharply based on maintenance needs and the specific lease management. Staff professionalism earns consistent five-star ratings, but operational consistency does not. The property delivers on amenities and grounds appeal for those with no urgent repairs, yet becomes frustrating quickly when systems fail or management attention lapses. Newcomers should tour during peak season to verify pool operation and confirm maintenance response timelines in writing before signing.

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Urban Oaks Apartments
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Urban Oaks Apartments

4.0(150)✓ Google-verified

Urban Oaks draws praise for welcoming office staff like Evelyn and responsive maintenance teams, with many residents describing clean, quiet living. However, serious complaints center on management's failure to address noise violations and safety threats, with one long-term resident reporting gang activity, retaliation from neighbors, and management's apparent indifference despite repeated escalation.

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Last updated 2026-08-21