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Southpark Ranch

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 94 Google reviews · How we rank ›

3.8(94) 62 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Southpark Ranch
Service
Affordable & Subsidized Apartments
Reviews
94

What Residents Report

Five-star reviewers praise staff responsiveness, clean grounds, and a welcoming community with shared spaces like a food pantry and bingo nights. Isabel, the leasing specialist, earns specific mention for patience and knowledge. One-star reviewers report the opposite experience: inadequate security, missing security deposits, dismissive management, and mold left unresolved. The gap suggests either significant recent staff turnover or inconsistent service depending on which manager handles your case.

Complaints focus on structural problems: doors not locking properly, unvetted access, and inability to recover money owed on move-out. Some cite management indifference to vehicle damage and pest issues. Positive residents celebrate affordable pricing and a stable, quiet community; dissatisfied ones describe a costly complex that fails at basic responsibilities.

Praised for
  • responsive, professional staff (especially Isabel)
  • clean, well-maintained grounds
  • strong community amenities (food pantry, bingo, community center)
  • spacious units with good maintenance
Watch-outs
  • poor security, lack of access controls
  • security deposits not returned
  • inconsistent management, rude staff
  • unaddressed maintenance issues (mold)
responsive-staffmaintenance-issuesclean-well-maintainedunresponsive-managementunsafe-conditions
Best for: Applicants who value community spaces and stable, quiet living; those with reliable income able to navigate inconsistent office protocols.
Think twice if: Security concerns (access controls reported as broken, homeless individuals able to enter); history of withheld security deposits; management responsiveness varies by staff.

What Works Here

  • affordable pricing with Section 8 support
  • active community amenities (food pantry, bingo, community center)
  • grounds kept clean and well-maintained
  • leasing staff patient and knowledgeable

Before You Apply: What To Expect

  • Isabel Gonzales, leasing specialist, praised for patience and knowledge; some complaints about her communication style (language barrier, impatience)
  • Wes and other managers named; Cristina Suarez noted as primary communicator
  • rent cited at $1,250 per month
  • tow truck policy: restricted parking after 7 days per month; weekday enforcement 6pm-6pm, no weekend enforcement mentioned by complainant
  • mold issue in at least one unit forced resident to move; management reportedly unresponsive
  • doors reported as non-functional security hazard

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong praise for affordability, community, and maintenance from long-term happy residents; serious complaints about security gaps, deposit recovery, and management accountability from those with negative experiences.
Low Income Housing Program
Website lists income-restricted housing; reviews confirm Section 8 residents; positive experiences with affordability, negative with management consistency and enforcement of tenant rights.

How This Community Compares Nearby

  • Rated 3.8 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

What Residents Mention Most

cleanfast maintenancehigh ceilingsspacious apartmentsfood pantrykind staffquiet neighborscommunity centernearby storessafe environment

How We Rate These Programs & Communities

Ranking Method
Star rating 21
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
63
4
2
3
0
2
2
1
27

Leasing & Application Office

Address
9401 S 1st St, Austin, TX 78748
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-18:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Section 8 housingIncome-restricted housingApartment rentals

As published by the business on its own website; not independently verified.

Enquire about Southpark Ranch

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Southpark Ranch. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Does Southpark Ranch accept Section 8?
Yes; the business website lists Section 8 housing among its services, and reviews confirm Section 8 residents live here.
What amenities are available to residents?
On-site community center, food pantry (bingo nights mentioned), fitness center, business center, and in-unit washer/dryer. Wheelchair-accessible entrance and parking are available.
What is the rent?
One reviewer cited $1,250 per month for an apartment, though pricing may vary by unit and income level.

Similar low income housing program nearby

Trails at the Park Apartments
66 low data

Trails at the Park Apartments

4.1(81)✓ Google-verified

Long-term residents report good maintenance response and calm surroundings, but newer applicants cite affordability gaps: quoted rents above market and staff saying no affordable units exist, contradicting their housing program positioning. Staff quality varies from genuinely helpful (maintenance, some leasing staff) to dismissive on the phone.

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SoCo Park Apartments
71

SoCo Park Apartments

4.2(185)✓ Google-verified

Residents consistently praise the office team, particularly managers Brittany and Martha, and the clean, welcoming community feel. Many report strong maintenance response and stable living conditions. However, a vocal minority describe months-long maintenance backlogs (AC units, kitchen replacements, bathroom repairs), a pool that remains closed most of the year while residents pay for it, and safety gaps including no perimeter gates and reported drug needles on grounds. Lease violations are issued without warning for minor infractions. Experience varies sharply based on maintenance needs and the specific lease management. Staff professionalism earns consistent five-star ratings, but operational consistency does not. The property delivers on amenities and grounds appeal for those with no urgent repairs, yet becomes frustrating quickly when systems fail or management attention lapses. Newcomers should tour during peak season to verify pool operation and confirm maintenance response timelines in writing before signing.

Affordable & Subsidized Apartments
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Urban Oaks Apartments
66

Urban Oaks Apartments

4.0(150)✓ Google-verified

Urban Oaks draws praise for welcoming office staff like Evelyn and responsive maintenance teams, with many residents describing clean, quiet living. However, serious complaints center on management's failure to address noise violations and safety threats, with one long-term resident reporting gang activity, retaliation from neighbors, and management's apparent indifference despite repeated escalation.

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Last updated 2026-08-21