Income Based Apartments Guide
Menu
Southpark Ranch logo

Southpark Ranch

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 93 Google reviews · How we rank ›

3.8(93) 62 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Southpark Ranch
Service
Affordable & Subsidized Apartments
Reviews
93

What Residents Report

Residents consistently praise the property's upkeep, maintenance speed, and staff expertise, particularly leasing specialist Isabel who is named repeatedly for patience and clear communication. Strong community events and a food pantry add to the draw. However, a significant minority report serious problems: no security at entry points, management unresponsive to resident damage and complaints, disputed security deposit refunds, and failure to remediate mold that made children ill. The shift appears tied to staff changes, with newer management and leasing personnel receiving criticism while the original team is missed.

First-time renters and those seeking a close-knit community with responsive service may thrive here, especially if Isabel handles their lease. Prospective tenants must carefully inspect units for water damage and clarify security deposit terms before signing, and should expect variable service quality depending on which manager or leasing agent they encounter.

Praised for
  • Isabel's knowledgeable leasing support
  • well-maintained grounds and common areas
  • quick maintenance response
  • responsive and professional staff
  • strong community atmosphere and food pantry
Watch-outs
  • security concerns and lack of access control
  • management inconsistency and rudeness
  • security deposit disputes
  • poor communication after staff turnover
  • mold and maintenance failures not addressed
responsive-staffmaintenance-issuespoor-communicationwell-maintained-unitsunresponsive-managementrude-staff
Best for: First-time renters and those prioritizing community connection and leasing support.
Think twice if: Security and access control are inadequate; management unresponsive to resident concerns; clarify security deposit terms and inspect for water damage before signing.

What Works Here

  • Section 8 and income-restricted options
  • well-maintained grounds and quick maintenance
  • community center with food pantry
  • Isabel's leasing expertise and communication

Before You Apply: What To Expect

  • Isabel Gonzales (leasing specialist) praised for patience, knowledge, and communication across multiple reviews
  • Managers named: Wes (praised), Cristina Suarez (criticized)
  • Community center offers bingo and food pantry
  • Maintenance described as quick and efficient
  • Mold reported in at least one unit; resident forced to move out and children became ill
  • Security deposit disputes and non-refund complaints across multiple reviews
  • Tow truck policies restrict parking after 7 days per month; weekday hours 6am-6pm reported

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong support for leasing process and community amenities; significant disputes over security deposits and unresponsive management on maintenance failures.
Low Income Housing Program
Offers Section 8 and income-restricted housing; staff responsiveness varies by personnel.

How This Community Compares Nearby

  • Rated 3.8 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

What Residents Mention Most

cleanfast maintenancehigh ceilingsspacious apartmentsfood pantrykind staffquiet neighborscommunity centernearby storessafe environment

How We Rate These Programs & Communities

Ranking Method
Star rating 20
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
63
4
1
3
0
2
2
1
27

Leasing & Application Office

Address
9401 S 1st St, Austin, TX 78748
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_pets

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-18:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Section 8 housingIncome-restricted housingApartment rentals

As published by the business on its own website; not independently verified.

Enquire about Southpark Ranch

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Southpark Ranch. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What services does Southpark Ranch offer?
Section 8 housing, income-restricted apartments, and standard rentals. The property includes a fitness center, business center, community center with food pantry and bingo, onsite laundry, and pet-friendly units.
What is the rent?
One reviewer reported $1,250 per month for an apartment, though rates may vary by unit and income qualification.
Is parking available and how does it work?
Parking is available but tow trucks patrol the lot; vehicles parked longer than 7 days per month may be towed. Reported hours are Monday-Friday 6am-6pm; weekend policy appears inconsistent.

Similar low income housing program nearby

SoCo Park Apartments
70

SoCo Park Apartments

4.2(184)✓ Google-verified

Tenants who move in often praise the leasing staff and community feel for the first few months, but the experience deteriorates when maintenance issues arise or when they challenge management. Brittany and Martha earn consistent recognition for professionalism and warmth. However, repeated complaints about unresponsive maintenance, pest infestations, roof leaks, and non-working appliances go unresolved for months. Reviewers describe retaliation after filing complaints or lawsuits, including illegal mail withholding, surprise lease violations, and punitive rules selectively enforced. Safety concerns include frequent police calls, visible drug paraphernalia, and stray animals. The pool is open only a small fraction of the year. Residents who have not triggered management attention remain satisfied; those who do face a markedly different experience. Several long-term residents and recent movers report that management's demeanor changes once a lawsuit begins or after negative reviews surface. One reviewer explicitly described being told to expect "blackmail" from corporate if pursuing legal action. Staff turnover or inconsistency in enforcement is evident from mixed accounts of the same rules applied differently to different tenants. Reviewers advise checking the property thoroughly before signing and avoiding the complex if possible.

Affordable & Subsidized Apartments
Urban Oaks Apartments
67

Urban Oaks Apartments

4.0(149)✓ Google-verified

Many residents praise the maintenance crew and office staff for quick responses and professionalism, with several highlighting specific team members. However, a significant group reports serious issues: noise from upstairs neighbors at night, unresponsive management to complaints, and concerns about safety and conflict resolution. The property's affordable rent and clean, quiet spaces appeal to satisfied tenants, but persistent problems with neighbor management and security leave some questioning whether management takes resident concerns seriously.

Affordable & Subsidized Apartments
Spring Villas Apartments
63

Spring Villas Apartments

3.9(89)✓ Google-verified

Spring Villas offers genuinely affordable apartments in Austin with units starting under $1,300 for two-bedroom two-bath layouts. Staff members like Destiny, Leticia, Sara, and Jayden consistently earn praise for patience and clear explanations during the application and move-in process. However, the property suffers from deep, persistent problems: hallways are reported filthy with visible damage, trash accumulation and maintenance delays stretch weeks, unauthorized people move freely through stairwells, and management rarely takes ownership. Former residents describe pest-free new apartments offset by broken elevators, withheld deposits, surprise fees for lost pool wristbands, and charges for pre-existing damage. Recent one-star reviews from a realtor and three-year residents paint a complex in visible decline, where staff turnover has worsened professionalism and security concerns have escalated. Better recent five-star reviews (within the last two months) describe quieter units, professional application help, and responsive maintenance staff, suggesting possible changes at management level. Yet older reviews detail drug-dealing residents, overdose incidents, and homeless encampments in stairwells that went unaddressed-issues that signal deeper operational failure. The stark divide between five-star and one-star ratings reflects either genuine service improvements in progress or a property where experience varies dramatically by unit location, lease timing, and management attention.

Affordable & Subsidized Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-21