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Urban Oaks Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 149 Google reviews · How we rank ›

4.0(149) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Urban Oaks Apartments
Service
Affordable & Subsidized Apartments
Reviews
149

What Residents Report

Many residents praise the maintenance crew and office staff for quick responses and professionalism, with several highlighting specific team members. However, a significant group reports serious issues: noise from upstairs neighbors at night, unresponsive management to complaints, and concerns about safety and conflict resolution. The property's affordable rent and clean, quiet spaces appeal to satisfied tenants, but persistent problems with neighbor management and security leave some questioning whether management takes resident concerns seriously.

Praised for
  • responsive maintenance
  • friendly and knowledgeable staff
  • clean, quiet units
  • professional office team
Watch-outs
  • noise disturbances and neighbor conflicts
  • inconsistent management response to complaints
  • security and safety concerns
  • enforcement inconsistency
responsive-staffmaintenance-issuespoor-communicationunresponsive-managementclean-well-maintainedunsafe-conditions
Best for: Residents seeking quiet, well-maintained affordable housing with responsive maintenance staff.
Think twice if: Noise complaints from neighbors are a real problem; management response to resident concerns has been slow and inconsistent.

What Works Here

  • quick maintenance response
  • friendly leasing staff
  • clean and quiet units
  • affordable pricing

Before You Apply: What To Expect

  • Named staff praised: Beverly, Yolanda, Evelyn, Jose, Oscar, Regal, Asa (maintenance); Evelyn mentioned multiple times for helpful leasing tours
  • Swimming pool, fitness center, outdoor kitchen with BBQ grills, pet spa, children's playground, gazebo listed on website
  • Wheelchair accessible entrance and parking, on-site parking available

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff praise maintenance responsiveness and friendliness, but residents report unresolved neighbor noise and slow management response to safety concerns.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

What Residents Mention Most

helpful stafflow income housingthorough staffemergency maintenancequietefficiencytimely mannersecurityapplication processcleanliness

How We Rate These Programs & Communities

Ranking Method
Star rating 32
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
14
3
5
2
10
1
24

Leasing & Application Office

Address
6725 Circle S Rd, Austin, TX 78745
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_maintenancehas_swimming_poolhas_onsite_parkinghas_parking_lot_paidhas_dog_park

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolFitness centerOutdoor kitchen with BBQ grillsPet spaGazebo

As published by the business on its own website; not independently verified.

Enquire about Urban Oaks Apartments

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Urban Oaks Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are there specific amenities at Urban Oaks?
Yes. The property has a swimming pool, fitness center, outdoor kitchen with BBQ grills, pet spa, children's playground, and gazebo. Parking is on-site, and wheelchair-accessible entrance and parking are available.
How responsive is maintenance?
Reviewers report maintenance handles requests quickly, but some note ongoing issues with neighbor disturbances and noise that management has not fully resolved.

Similar low income housing program nearby

SoCo Park Apartments
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SoCo Park Apartments

4.2(184)✓ Google-verified

Tenants who move in often praise the leasing staff and community feel for the first few months, but the experience deteriorates when maintenance issues arise or when they challenge management. Brittany and Martha earn consistent recognition for professionalism and warmth. However, repeated complaints about unresponsive maintenance, pest infestations, roof leaks, and non-working appliances go unresolved for months. Reviewers describe retaliation after filing complaints or lawsuits, including illegal mail withholding, surprise lease violations, and punitive rules selectively enforced. Safety concerns include frequent police calls, visible drug paraphernalia, and stray animals. The pool is open only a small fraction of the year. Residents who have not triggered management attention remain satisfied; those who do face a markedly different experience. Several long-term residents and recent movers report that management's demeanor changes once a lawsuit begins or after negative reviews surface. One reviewer explicitly described being told to expect "blackmail" from corporate if pursuing legal action. Staff turnover or inconsistency in enforcement is evident from mixed accounts of the same rules applied differently to different tenants. Reviewers advise checking the property thoroughly before signing and avoiding the complex if possible.

Affordable & Subsidized Apartments
Matador
64

Matador

4.2(44)✓ Google-verified

Staff greet new residents warmly and handle leasing quickly, and those in newer or well-kept units praise spacious layouts and modern finishes. However, residents also report serious security lapses, with multiple vehicle thefts and vandalism incidents going unresolved. Elevator failures, hallway cleanliness, and management's resistance to disability accommodations create a gap between the friendly front-desk experience and real living conditions.

Affordable & Subsidized Apartments
Spring Villas Apartments
63

Spring Villas Apartments

3.9(89)✓ Google-verified

Spring Villas offers genuinely affordable apartments in Austin with units starting under $1,300 for two-bedroom two-bath layouts. Staff members like Destiny, Leticia, Sara, and Jayden consistently earn praise for patience and clear explanations during the application and move-in process. However, the property suffers from deep, persistent problems: hallways are reported filthy with visible damage, trash accumulation and maintenance delays stretch weeks, unauthorized people move freely through stairwells, and management rarely takes ownership. Former residents describe pest-free new apartments offset by broken elevators, withheld deposits, surprise fees for lost pool wristbands, and charges for pre-existing damage. Recent one-star reviews from a realtor and three-year residents paint a complex in visible decline, where staff turnover has worsened professionalism and security concerns have escalated. Better recent five-star reviews (within the last two months) describe quieter units, professional application help, and responsive maintenance staff, suggesting possible changes at management level. Yet older reviews detail drug-dealing residents, overdose incidents, and homeless encampments in stairwells that went unaddressed-issues that signal deeper operational failure. The stark divide between five-star and one-star ratings reflects either genuine service improvements in progress or a property where experience varies dramatically by unit location, lease timing, and management attention.

Affordable & Subsidized Apartments

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Last updated 2026-07-21