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Urban Oaks Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 150 Google reviews · How we rank ›

4.0(150) 66 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Urban Oaks Apartments
Service
Affordable & Subsidized Apartments
Reviews
150

What Residents Report

Urban Oaks draws praise for welcoming office staff like Evelyn and responsive maintenance teams, with many residents describing clean, quiet living. However, serious complaints center on management's failure to address noise violations and safety threats, with one long-term resident reporting gang activity, retaliation from neighbors, and management's apparent indifference despite repeated escalation.

Recent shift: One resident notes new office staff attempting improvements as of three months ago, suggesting possible management transition, though safety and noise complaints persist.

Praised for
  • helpful and friendly staff
  • responsive maintenance
  • clean and quiet
  • named staff excellence (Beverly, Yolanda, Evelyn, Jose, Oscar)
Watch-outs
  • noise and disturbance not addressed
  • unresponsive management to serious complaints
  • safety concerns ignored
  • retaliation allegations
  • inconsistent enforcement of lease violations
responsive-staffclean-well-maintainedpoor-communicationmaintenance-issuesunresponsive-management
Best for: Residents seeking affordable housing with responsive maintenance and staff support in South Austin.
Think twice if: Serious concerns about noise control and management's response to safety complaints warrant careful review before move-in.

What Works Here

  • staff and maintenance named for responsiveness
  • clean, quiet setting
  • affordable pricing
  • pet spa and dog park

Before You Apply: What To Expect

  • Staff members Beverly, Yolanda, Evelyn, Jose, Oscar, Regal praised for professionalism
  • Maintenance responds quickly to repair requests
  • One resident reported towing of car despite current parking contract
  • Drive-by shooting, gang activity, and noise disturbances reported by long-term resident
  • Security reportedly unresponsive to noise complaints

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Clean, affordable units with welcoming staff tours, though management accountability for tenant safety concerns is contested.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

What Residents Mention Most

helpful stafflow income housingthorough staffemergency maintenancequietefficiencytimely mannersecurityapplication processcleanliness

How We Rate These Programs & Communities

Ranking Method
Star rating 32
Review volume 95
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
15
3
5
2
10
1
24

Leasing & Application Office

Address
6725 Circle S Rd, Austin, TX 78745
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_maintenancehas_swimming_poolhas_onsite_parkinghas_parking_lot_paidhas_dog_park

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolFitness centerOutdoor kitchen with BBQ grillsPet spaGazebo

As published by the business on its own website; not independently verified.

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Residents consistently praise the office team, particularly managers Brittany and Martha, and the clean, welcoming community feel. Many report strong maintenance response and stable living conditions. However, a vocal minority describe months-long maintenance backlogs (AC units, kitchen replacements, bathroom repairs), a pool that remains closed most of the year while residents pay for it, and safety gaps including no perimeter gates and reported drug needles on grounds. Lease violations are issued without warning for minor infractions. Experience varies sharply based on maintenance needs and the specific lease management. Staff professionalism earns consistent five-star ratings, but operational consistency does not. The property delivers on amenities and grounds appeal for those with no urgent repairs, yet becomes frustrating quickly when systems fail or management attention lapses. Newcomers should tour during peak season to verify pool operation and confirm maintenance response timelines in writing before signing.

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Spring Villas offers affordable two and three-bedroom units in a complex with elevators and accessible parking. Named staff members like Sara, Destiny, and Sarah consistently help residents through application and move-in with patience and clear explanations. Many praise the quiet atmosphere, reasonable rates under $1,300 for two-bedroom units, and newly renovated interiors. However, several long-term residents report persistent maintenance gaps: broken door hardware, wall damage, and trash accumulation in hallways go unaddressed for weeks. Security concerns include unsupervised building access and individuals sleeping in stairwells. The pool and gym sit largely unavailable despite residents being charged for amenity costs and wristband fees. Deposit refunds are delayed months after move-out, and staff can be dismissive when residents contact management after leaving.

Affordable & Subsidized Apartments

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Last updated 2026-08-21