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Tiffany Square & Heather Lane Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 136 Google reviews · How we rank ›

3.4(136) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Tiffany Square & Heather Lane Apartments
Service
Affordable & Subsidized Apartments
Reviews
136

What Residents Report

Residents praise the spacious 2 and 3-bedroom townhomes and occasional helpful staff, but face major problems with property management. Staff turnover is constant, with new employees claiming no knowledge of prior agreements and paperwork going missing. Maintenance requests go unresolved for months (broken AC, mold, refrigerators, fire alarms). Many residents report billing disputes, improper collection agency referrals, and difficulty reaching management to resolve them.

Recent shift: Major decline since AOG Living buyout in October 2024; reviewers cite sharp increase in management turnover, unresolved maintenance, and billing chaos from that point forward.

Praised for
  • friendly office staff (some locations/periods)
  • spacious units
  • pet-friendly
Watch-outs
  • severe staff turnover and inconsistency
  • unresponsive maintenance and delayed repairs
  • poor management conduct and chaos
  • deposit/billing disputes and collections issues
unresponsive-managementmaintenance-issuespoor-communicationrude-staff
Best for: Residents prioritizing space and pet policies who can tolerate management instability.
Think twice if: High staff turnover, unresolved maintenance requests, and deposit refund delays are serious concerns; budget time for follow-up on any billing or repair issues.

What Works Here

  • Spacious 2 and 3-bedroom townhomes
  • Pet-friendly housing
  • On-site fitness center, pools, basketball court
  • Gated community

Before You Apply: What To Expect

  • Management changed multiple times in 2024-2025 after AOG Living buyout in October 2024, with multiple general and regional manager turnovers reported
  • Maintenance issues: broken refrigerators, AC leaks not fixed for months, fire alarms non-functional since April, mold from unresolved flooding
  • Deposit disputes: residents report incorrect proration, lost documentation, and improper collection agency referrals for amounts the office later agreed was owed
  • One resident's dishwasher remained unresolved after 6+ months despite open service requests and direct emails to management

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Spacious townhomes marketed well, but chronic maintenance delays, staff turnover, and billing disputes undermine the value.

How This Community Compares Nearby

  • Rated 3.4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

What Residents Mention Most

townhousesfriendly office staffspacious apartmentsquick maintenancepricingsafeapplication processgympoolscleanliness

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 93
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
18
3
7
2
3
1
43

Leasing & Application Office

Address
100 Heather Ln Cir, Terrell, TX 75160
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_basketball_courthas_business_centerhas_fitness_centerhas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the Property

Services listed
2 and 3-bedroom townhomespet-friendly housingpoolschildren's playgroundspicnic area with BBQ grillsbasketball courtfitness centerresident activity center

Credentials claimed:Tax Credit/Income Restricted Community, Equal Housing Opportunity, ADA

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Tiffany Square & Heather Lane Apartments

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Common Questions About Applying Here

Is Heather Lane pet-friendly?
Yes. The business website states they welcome pets, and amenities include private outdoor space suitable for pet owners.
What amenities are available on-site?
The property includes fitness center, pools, children's playgrounds, basketball court, picnic area with BBQ grills, and a resident activity center.

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Last updated 2026-08-21