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Crossing at Clear Creek

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 69 Google reviews · How we rank ›

4.4(69) 73 composite score See reviews on Google ✓ Google-verified
Public Housing AuthoritiesAffordable & Subsidized Apartments
Crossing at Clear Creek
Services
Public Housing Authorities, Affordable & Subsidized Apartments
Reviews
69

What Residents Report

Staff at this Dallas complex go out of their way to create community through events and the resident food pantry, earning strong loyalty from families. Yet soundproofing fails badly: downstairs residents hear every footstep and bump from above, starting as early as 2 AM, which undercuts the luxury finish these newer apartments project.

Leasing teams like Sophia, Adalina, and especially Jackie Martinez receive consistent praise for professionalism and warmth through move-in and ongoing support. Management's weak point is responsiveness to resident complaints about parking, security, and trash, leaving some feeling their concerns get brushed aside.

Praised for
  • warm, helpful staff (Jackie Martinez, Sophia, Adalina, Ms Luna)
  • strong community events and programming
  • year-round food pantry for residents
  • quiet, peaceful atmosphere
  • beautiful modern apartments
Watch-outs
  • noise transmission between units (thin walls/floors)
  • unresponsive management on resident concerns
  • inconsistent security and rule enforcement
  • unempathetic handling of parking disputes
responsive-staffclean-well-maintainedmaintenance-issuespoor-communication
Best for: Families seeking community support, food assistance, and strong staff engagement in a newer complex.
Think twice if: Sound-sensitive renters should know walls and floors are thin; noise from neighbors above starts early morning and runs all day.

What Works Here

  • hands-on community events and support (Jackie Martinez leads programming)
  • year-round resident food pantry
  • genuinely warm, proactive office staff
  • modern amenities (pool, fitness, business center)

Before You Apply: What To Expect

  • Jackie Martinez (staff) organizes popular community events and food pantry support
  • Sophia, Adalina, Ms. Luna praised for move-in process guidance
  • Vanessa Diaz (maintenance) noted as excellent and professional
  • Resident food pantry open year-round
  • Community events include pool socials, free breakfast/lunch for kids, activities for children and seniors

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Beautiful, modern units with strong community support and food assistance, but severe sound transmission between floors undermines quality.

How This Community Compares Nearby

  • Rated 4.4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What Residents Mention Most

food pantrybeautiful apartmentshelpful staffleasing processquiet neighborspeaceful atmospherecommunity eventsapartment recommendationssweet staffcaring staff

How We Rate These Programs & Communities

Ranking Method
Star rating 50
Review volume 80
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
2
3
0
2
1
1
9

Leasing & Application Office

Address
14201 C F Hawn Fwy, Dallas, TX 75253
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_fitness_centerhas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartments4-bedroom apartmentsfitness centerbusiness centercommunity room with catering kitchenresident food pantry

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Dallas

Enquire about Crossing at Clear Creek

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Crossing at Clear Creek. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Does the complex offer food assistance?
Yes, they operate a year-round resident food pantry.
What community activities are available?
Jackie Martinez organizes regular events for children, adults, and seniors, including pool socials and free meals for kids.
Is this complex accessible to people with disabilities?
The complex features wheelchair-accessible entrance, parking, restrooms, and seating.

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Meadowbrook offers affordable apartments with solid maintenance and well-liked coordinators who organize activities and food assistance. Service coordinators Ms. Sharri and Ms. Thomas earn consistent praise for community building and resident support. However, leasing staff inconsistency is stark: while some tenants credit managers with professionalism, others report rudeness and disrespect from front-office staff. Billing disputes recur, with residents charged unexpectedly for old utility balances and facing threats of eviction over disputed amounts. Management responsiveness to email complaints remains a weak point. The complex provides amenities including a fitness center, pool, business center, and regular community events. Most repair requests are handled quickly. Property cleanliness is praised in newer reviews but questioned in others. Rules enforcement around gates, parking limits, and guest hours frustrate some residents, though reviewers who embrace community standards appreciate the overall structure.

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Forestwood stands out for its Resident Services team, especially coordinator Shanika, who organizes regular community events and connects residents across age groups. Maintenance typically responds quickly, and many families report feeling welcomed and at home. However, significant complaints emerge about roach problems in Building D, pervasive marijuana odor in shared hallways, and security gaps (broken cameras, stolen packages and vehicles). Enforcement of rules seems uneven, and tenants say management has been slow to address these core issues despite repeated complaints. The property itself is newer and generally tidy where maintained, with wheelchair-accessible facilities, a fitness center, and pool. The sharp divide in reviews (51 percent five-star, 32 percent one-to-two-star) suggests experience depends heavily on which building you occupy and whether pest and odor problems directly affect you.

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Last updated 2026-08-21