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The Oaks at Ben White Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 64 Google reviews · How we rank ›

4.0(64) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
The Oaks at Ben White Apartments
Service
Affordable & Subsidized Apartments
Reviews
64

What Residents Report

Five-star reviews praise the welcoming staff and property manager Leticia Cantu's attentive bilingual service, spacious units, and easy commute to downtown. However, recurring complaints about litter, broken amenities like the long-closed pool, theft of packages, and lack of maintenance response suggest significant upkeep and resident management issues that undercut the luxury marketing.

Praised for
  • friendly and welcoming staff
  • spacious modern units
  • convenient location near downtown
  • helpful property manager Leticia Cantu
  • bilingual support
Watch-outs
  • trash and litter throughout complex
  • broken gate not repaired
  • pool closed for extended periods
  • package theft
  • privacy concerns from surveillance cameras
responsive-staffmaintenance-issueshelpful-caseworkersclean-well-maintained
Best for: People seeking spacious apartments near downtown with responsive, bilingual management support.
Think twice if: Maintenance responsiveness and cleanliness enforcement are ongoing concerns; extended amenity closures have been reported.

What Works Here

  • welcoming bilingual staff
  • spacious floor plans
  • convenient location to downtown Austin
  • modern finishes and in-unit amenities

Before You Apply: What To Expect

  • Property manager Leticia Cantu praised for bilingual customer service and attentiveness
  • Pool closed for extended periods (8 months reported)
  • Gate repairs delayed
  • Package theft reported
  • Fitness center and in-unit washer/dryer available
  • Surveillance cameras on premises

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff service praised; maintenance and amenity upkeep cited as problems.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What Residents Mention Most

access to grocery storessize of apartmentsmodern apartmentsquiet communitynew complexfloor plansspaciousnesshelpful teambilingualwelcoming staff

How We Rate These Programs & Communities

Ranking Method
Star rating 31
Review volume 79
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
2
3
1
2
2
1
13

Leasing & Application Office

Address
6936 E Ben White Blvd, Austin, TX 78741
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_petshas_parking_lot_free

Last verified 2026-08-21

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsStone countertopsDesigner cabinetsStainless steel appliancesEnergy-efficient appliancesPlank wood-style flooring
Published prices
Rent promotion
6 weeks free rent

As published by the business on its own website; not independently verified.

Enquire about The Oaks at Ben White Apartments

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The Oaks at Ben White Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What's the current rent promotion?
6 weeks free rent (as of their website).
What amenities are included?
In-unit washer/dryer, fitness center, wheelchair-accessible parking, free parking lot, pet-friendly, and private outdoor space.
Does the property have bilingual staff?
Yes. Property manager Leticia Cantu and other staff speak bilingual support.

Similar low income housing program nearby

The Pointe at Ben White Apartments
61

The Pointe at Ben White Apartments

3.6(145)✓ Google-verified

Strong staff and maintenance keep the grounds clean and host regular community events, drawing long-term residents. But recent reports flag serious security problems: gates left open, repeated theft, cars stolen, and windows smashed. Some tenants also report cockroach infestations, dark parking, and management stonewalling on complaints. The divide is sharp. Jorge and Arleen earn consistent praise for responsiveness and care. Yet during less busy periods, office staff have been described as rude and unhelpful, especially on billing disputes. Pet-friendly, spacious units with washer/dryer hookups appeal to families, but safety and pest control remain unresolved concerns.

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The Villages at Ben White 55+ Apartments
64

The Villages at Ben White 55+ Apartments

4.0(90)✓ Google-verified

Residents praise the management team, especially when led by Leticia Cantu, for genuine care and prompt grounds maintenance. Community events and pet-friendly amenities draw positive remarks. However, ongoing security failures (broken gates, missing fence sections) and maintenance delays frustrate long-term tenants. The property condition split reflects inconsistent delivery: some units spotless, others waiting months for repairs. Staff turnover appears linked to shifting resident experience.

Senior Low Income HousingAffordable & Subsidized Apartments
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Carson Crossing Apartments
60

Carson Crossing Apartments

4.1(38)✓ Google-verifiedPublishes prices

Five-star ratings pile up from visitors impressed by the new building and staff like Caleb, Julieta, and Elizabeth. The reality for long-term residents is harsher: dirty elevators and breezeways, constant noise from kids and parties, a shooting incident that put a bullet through a child's window, homeless people sleeping in stairwells, and management that either ignores complaints or punishes residents with towing and visitor limits. Section 8 tenants report unequal treatment and missing family amenities. One resident paid $7,000 in lease-break fees only to have their security deposit forfeited despite no lease language supporting it. The complex sits in Southeast Austin near downtown and the airport with resort-style pool, fitness center, pet park, and wheelchair-accessible parking. Affordable housing programs are listed. But turnover is constant, air conditioning runs ineffectively against heat, and enforcing smoke-free and quiet-hours policies appears impossible. A former manager named Monica was seen as more in control, but the current team has lost resident trust. Staff rudeness toward rejected applicants has also been reported.

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Last updated 2026-08-21