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Carson Crossing Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 33 Google reviews · How we rank ›

4.4(33) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Carson Crossing Apartments
Service
Affordable & Subsidized Apartments
Reviews
33

What Residents Report

Early residents report Carson Crossing has attractive new amenities and staff like Laura, Julieta, and Caleb deliver genuine kindness during the application and move-in phase. However, the complex struggles with tenant conduct and management enforcement. Residents report smoke seeping through vents despite non-smoking rules, stairwells and elevators staying dirty, constant noise from neighbors' children and disputes, and three or four car break-ins during the reviewer's three-month stay. The garbage compactor overflows weekends, the front gate breaks frequently, and management has been described as unresponsive to violations and inconsistently enforcing lease terms.

These issues point to a deeper challenge: newer residents praised the property and staff handling, but current long-term residents say management does not hold tenants accountable or address safety gaps. One reviewer noted unequal treatment based on rent source (Section 8 vs. full-pay), fewer family amenities than a nearby sister property, and staff dismissal when raising noise complaints. The property's affordability and initial experience mask operational and community culture problems that emerge over time.

Praised for
  • kind and patient leasing staff
  • beautiful new property and amenities
  • smooth application and move-in process
  • secure facility with onsite security
Watch-outs
  • slow application delays and apartment selection issues
  • maintenance problems and poor cleaning standards
  • noise, smoking in violation of lease, and unruly neighbors
  • management accountability gaps and unequal treatment of Section 8 residents
  • security concerns including break-ins and gate failures
responsive-staffmaintenance-issuesclean-well-maintainedpoor-communicationhelpful-caseworkersunresponsive-management
Best for: first-time movers valuing smooth application support and new construction amenities
Think twice if: current residents report weak management enforcement, frequent neighbor noise and lease violations, and rising security incidents including car break-ins

What Works Here

  • newly built with modern amenities and attractive grounds
  • dedicated leasing staff known for kindness and attentiveness
  • wheelchair accessible design and onsite maintenance

Before You Apply: What To Expect

  • Laura, Julieta, Caleb, Elizabeth, and Monica handled applications with patience and kindness
  • three to four resident car break-ins in one three-month period
  • garbage compactor regularly overflows weekends
  • front gate breaks frequently
  • smoke from neighbor units permeates through ventilation despite non-smoking policy
  • security conducts twice-nightly stairwell checks but residents report cameras are nonfunctional
  • Review 1 describes staff member Josh declining to manage noise complaints and referring residents to police

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff-led leasing is attentive and inclusive, but long-term residents struggle with enforcement gaps, neighbor conduct, and inconsistent treatment of Section 8 residents versus higher-income tenants.

How This Community Compares Nearby

  • Rated 4.4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

What Residents Mention Most

helpful staffstairwellsbeautiful propertysmokingMiss Laurasecuritycleaningleasekind staffkindness

How We Rate These Programs & Communities

Ranking Method
Star rating 43
Review volume 66
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
28
4
0
3
0
2
1
1
4

Leasing & Application Office

Address
3335 Caseybridge Ct, Austin, TX 78744
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_business_centerhas_elevatorhas_fitness_centerhas_hot_tubhas_onsite_maintenance

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
10:00-17:00

As listed on Google.

Enquire about Carson Crossing Apartments

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Common Questions About Applying Here

Are the apartments wheelchair accessible?
Yes. The complex has wheelchair accessible entrances, parking, and restrooms.
What amenities are available?
Onsite fitness center, business center, hot tub, and elevator. The property also has a dog park but no playground for children.
How long did the application process take for other residents?
Experiences vary widely. Some residents reported long delays and did not get to choose their apartment, while others praised the application process as smooth and patient.

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Last updated 2026-07-21