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Carson Crossing Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 38 Google reviews · How we rank ›

4.1(38) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Carson Crossing Apartments
Service
Affordable & Subsidized Apartments
Reviews
38

What Residents Report

Five-star ratings pile up from visitors impressed by the new building and staff like Caleb, Julieta, and Elizabeth. The reality for long-term residents is harsher: dirty elevators and breezeways, constant noise from kids and parties, a shooting incident that put a bullet through a child's window, homeless people sleeping in stairwells, and management that either ignores complaints or punishes residents with towing and visitor limits. Section 8 tenants report unequal treatment and missing family amenities. One resident paid $7,000 in lease-break fees only to have their security deposit forfeited despite no lease language supporting it.

The complex sits in Southeast Austin near downtown and the airport with resort-style pool, fitness center, pet park, and wheelchair-accessible parking. Affordable housing programs are listed. But turnover is constant, air conditioning runs ineffectively against heat, and enforcing smoke-free and quiet-hours policies appears impossible. A former manager named Monica was seen as more in control, but the current team has lost resident trust. Staff rudeness toward rejected applicants has also been reported.

Praised for
  • kind and attentive leasing staff
  • beautiful new property and amenities
  • good deal pricing and move-in specials
  • wheelchair accessible features
Watch-outs
  • chronic cleanliness issues in common areas
  • noise, parties, and lack of quiet enforcement
  • security concerns, shooting incidents, homeless encampment
  • unfair lease break fees and security deposit disputes
  • discriminatory treatment of Section 8 residents
  • poor elevator and stairwell maintenance
  • management unresponsive to resident complaints
responsive-staffmaintenance-issuesunsafe-conditionspoor-communicationunresponsive-management
Best for: first-time residents taking tours who value new construction and low move-in costs
Think twice if: you need quiet, clean common areas, strong security, or fair treatment as a Section 8 renter

What Works Here

  • new building with modern amenities
  • competitive pricing with move-in specials
  • wheelchair accessible design and features
  • attentive leasing staff for first-time inquiries

Before You Apply: What To Expect

  • Leasing staff praised by name: Caleb, Julieta, Elizabeth, Alice
  • Shooting incident with bullet through child's window reported
  • Former manager Monica viewed as more effective than current management
  • Elevator failures at midnight and later reported
  • Security presence after shooting, but cameras reported as non-functional
  • Lease-break penalties reach $7,000 with security deposits forfeited
  • Section 8 residents report unequal treatment and differing promotional offers

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Striking divide between five-star tour reviews and damaging one-star resident accounts of unchecked noise, filth, unsafe conditions, and discriminatory practices.

How This Community Compares Nearby

  • Rated 4.1 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What Residents Mention Most

helpful staffstairwellsbeautiful propertyMiss Laurasecuritycleaninghomelessleasekind staffkids

How We Rate These Programs & Communities

Ranking Method
Star rating 33
Review volume 69
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
0
3
0
2
2
1
7

Leasing & Application Office

Address
3335 Caseybridge Ct, Austin, TX 78744
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_business_centerhas_elevatorhas_fitness_centerhas_hot_tubhas_onsite_maintenance

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
10:00-17:00

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsResort-style pool24-hour fitness centerClubhouse and clubroomFenced pet parkBusiness center
Published prices
Application fee
$25
Move-in special on select homes
Up to 12 weeks free

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Carson Crossing Apartments

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Common Questions About Applying Here

What are the current move-in costs?
Application fee is $25. They offer up to 12 weeks free on select homes. Lease breaks carry significant penalties; one resident paid nearly $7,000.
Is there accessible parking and restrooms for wheelchair users?
Yes. The property lists wheelchair-accessible entrance, parking, and restroom features.
Can I bring my pet?
Yes. There is a fenced pet park on-site.

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Last updated 2026-08-21