Residents praise Isaac the maintenance technician and office staff Cassie and Valerie for responsiveness, respect, and genuine care. However, serious complaints surface: a disabled tenant's family was allegedly coerced into an inflated friends-and-family affidavit, overcharged by thousands, then faced retaliation including denied accommodations and illegal eviction notices. Additional concerns include delayed deposit refunds and inattention to car theft. Strong maintenance and leasing support offset by significant fair housing and security gaps.
Last verified 2026-07-22
As listed on Google.
Credentials claimed:LEED-certified, Part of Foundation Communities network
Operating:over 30 years
As published by the business on its own website; not independently verified.
Reviewers split sharply: longtime residents praise current management's quick maintenance fixes and property improvements, while others report past neglect, unresponsive staff, and security problems. The complex offers spacious units, low utilities, and on-site support like a food pantry and after-school programs, but inconsistency in responsiveness and maintenance has been a recurring issue.
Residents consistently praise the management team, particularly Audra and the front office staff, for quick responses and genuine willingness to help tenants navigate problems. Grounds stay clean, community events foster real connection, and families on restricted incomes find the rent and flex-pay options workable. However, some report serious maintenance delays (mold in vents, unfinished patches, broken dishwashers, failing sprinkler systems), an expensive online payment fee (nearly $32), and a rigid policy against bed-size transfers even when financial hardship is the reason tenants need downsizing. The atmosphere remains calm and welcoming for most, though a few long-term tenants have grown frustrated with unresolved neighbor noise and management responsiveness to individual complaints.
Staff members like Sonia, Gina, and Jeanette consistently help applicants navigate the leasing process with patience and expertise, often going beyond standard service. The property itself draws praise for cleanliness, design, and family-friendly amenities like the pool, dog park, and pet grooming station, though at least one applicant experienced a lengthy approval delay that left them frustrated.
Last updated 2026-07-21
