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Red Oaks Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 23 Google reviews · How we rank ›

4.5(23) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Red Oaks Apartments
Service
Affordable & Subsidized Apartments
Reviews
23

What Residents Report

Staff members like Sonia, Gina, and Jeanette consistently help applicants navigate the leasing process with patience and expertise, often going beyond standard service. The property itself draws praise for cleanliness, design, and family-friendly amenities like the pool, dog park, and pet grooming station, though at least one applicant experienced a lengthy approval delay that left them frustrated.

Praised for
  • knowledgeable staff, especially Sonia and Gina
  • smooth application process and responsive leasing team
  • beautiful, well-maintained property
  • strong amenities including pool, dog park, pet grooming
  • convenient location near schools and shopping
Watch-outs
  • slow approval decision despite follow-up
  • inconsistent communication during application
responsive-staffknowledgeable-staffclean-well-maintainedfair-application-process
Best for: Pet owners seeking affordable rentals in a well-maintained community with strong staff support.
Think twice if: Applicants should prepare for potential approval delays and verify communication timelines before finalizing current lease end dates.

What Works Here

  • Staff go above and beyond on leasing help
  • Well-maintained property with strong amenities
  • Pet-friendly with grooming and dog park
  • Good location near schools and retail

Before You Apply: What To Expect

  • Sonia, community manager, consistently praised for knowledgeable and helpful service
  • Gina noted for going above and beyond with lease options
  • Jeanette complimented for thorough tours and informative approach
  • Michelle from corporate recognized for helpful support
  • Pet grooming station kept clean
  • Pool, community room with games, and dog park available

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff deliver responsive, knowledgeable service during tours and leasing, though approval timelines can stretch beyond a week.

How This Community Compares Nearby

  • Rated 4.5 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

What Residents Mention Most

polite staffleasing office staffeasy processapplication processbeautiful propertyanswering questionshelpful staffapartmentsmanagementcommunity

How We Rate These Programs & Communities

Ranking Method
Star rating 44
Review volume 60
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
0
3
0
2
0
1
3

Leasing & Application Office

Address
11723 N FM 620, Austin, TX 78750
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-19:00
Wednesday
09:00-18:00
Thursday
09:00-19:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFitness centerCommunity roomPlaygroundPicnic and BBQ area
Published prices
Studio apartment
$1118 - $1352
One-bedroom apartment
$1195 - $1446
Two-bedroom apartment
$1435 - $1736
Three-bedroom apartment
$1660 - $1927

Credentials claimed:NGBS certified, AEGB certified

As published by the business on its own website; not independently verified.

Enquire about Red Oaks Apartments

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Red Oaks Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are pets allowed?
Yes. The community has a dog park and pet wash and grooming station.
What amenities are included?
Pool, fitness center, community room with games, dog park, pet grooming, playground, and picnic/BBQ area.
How long does the application process typically take?
One reviewer waited 9 days (March 31 to April 9) without a decision; most others report smooth, responsive service, so timelines appear variable.

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4.1(23)✓ Google-verified

Long-term residents consistently praise the community feel and management responsiveness, with many staying years and recommending it specifically for income-restricted families. A persistent minority reports unresolved maintenance problems (mold vents, broken dishwashers), high app fees (around $32), and inflexible policies when issues like noise or affordability constraints arise. Staff members like Audra and Amanda stand out for quick, professional support. Amenities (pool, playground, fitness center) are regularly used. The biggest friction comes from maintenance gaps and the $32 convenience fee, which reviewers calculate as 10% of rent.

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Long-term residents credit recent management changes with visible improvements in cleanliness and property upkeep, though their experience spans years of inconsistency. On-site food pantry, after-school programs, and spacious units draw families, but past complaints about office access, slow maintenance response, and unchecked pet behavior suggest ongoing operational gaps.

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The Loretta
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Isaac the maintenance technician earns repeated praise for keeping grounds immaculate, handling requests quickly, and treating residents with respect. Yet several residents report deposit refunds held indefinitely, one details alleged income verification errors and hostile treatment of disabled tenants, and another notes lax security when valuables were stolen.

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Last updated 2026-08-21