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Lakeline Station Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 47 Google reviews · How we rank ›

3.7(47) 58 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Lakeline Station Apartments
Service
Affordable & Subsidized Apartments
Reviews
47

What Residents Report

Reviewers split sharply: longtime residents praise current management's quick maintenance fixes and property improvements, while others report past neglect, unresponsive staff, and security problems. The complex offers spacious units, low utilities, and on-site support like a food pantry and after-school programs, but inconsistency in responsiveness and maintenance has been a recurring issue.

Praised for
  • responsive management and maintenance
  • spacious floor plans and location
  • affordable utilities
  • community programs for families
  • food pantry and support services
Watch-outs
  • poor maintenance response in past
  • security concerns and dog waste
  • inconsistent office availability and communication
  • unfair leasing practices
  • past management issues
responsive-staffmaintenance-issuesclean-well-maintainedpoor-communicationfair-application-process
Best for: Families seeking affordable rent with community programs and support services.
Think twice if: History of maintenance delays and office communication gaps; security and pet-related issues reported.

What Works Here

  • responsive maintenance under current management
  • low-cost utilities
  • on-site food pantry and family programs
  • accessible location and spacious layouts

Before You Apply: What To Expect

  • Technician Pedro Hey credited for reliable repairs
  • Manager Michelle and assistant manager Michelle leading recent property improvements
  • Food pantry open 2nd and 4th Monday each month
  • Maintenance requests handled same-day under current management
  • Sink repairs and appliance work mentioned by reviewers

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Current management has improved maintenance response and property cleanliness; prior inconsistency in office availability and maintenance caused frustration.

How This Community Compares Nearby

  • Rated 3.7 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

What Residents Mention Most

cleanlinesshelpful staffleasingconditionslocationmanagementcarresource

How We Rate These Programs & Communities

Ranking Method
Star rating 16
Review volume 73
Review recency 93
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
7
3
4
2
0
1
11

Leasing & Application Office

Address
13635 Rutledge Spur, Austin, TX 78717
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_basketball_courthas_business_centerhas_elevatorhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_dogs

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2 & 3 bedroom apartmentsBasketball courtPlaygroundCommunity food pantryLearning Center with after-school and summer programmingFree after-school careSummer campsChildren's Home Initiative

Credentials claimed:LEED-certified, Equal Opportunity Housing, Handicap Friendly, Green-certified community

Operating:Foundation Communities over 30 years

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

How fast does maintenance respond?
Current management responds same-day; one resident had a sink fixed the day they requested it. Past reviews noted delays.
Is the food pantry open regularly?
Yes, on the 2nd and 4th Monday of each month.
What amenities are included?
Basketball court, playground, business center, in-unit washer-dryer options, after-school care, and summer programs.

Similar low income housing program nearby

The Loretta
62

The Loretta

4.0(45)✓ Google-verifiedPublishes prices

Residents praise Isaac the maintenance technician and office staff Cassie and Valerie for responsiveness, respect, and genuine care. However, serious complaints surface: a disabled tenant's family was allegedly coerced into an inflated friends-and-family affidavit, overcharged by thousands, then faced retaliation including denied accommodations and illegal eviction notices. Additional concerns include delayed deposit refunds and inattention to car theft. Strong maintenance and leasing support offset by significant fair housing and security gaps.

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Cypress Creek at Lakeline
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Cypress Creek at Lakeline

4.2(21)✓ Google-verified

Residents consistently praise the management team, particularly Audra and the front office staff, for quick responses and genuine willingness to help tenants navigate problems. Grounds stay clean, community events foster real connection, and families on restricted incomes find the rent and flex-pay options workable. However, some report serious maintenance delays (mold in vents, unfinished patches, broken dishwashers, failing sprinkler systems), an expensive online payment fee (nearly $32), and a rigid policy against bed-size transfers even when financial hardship is the reason tenants need downsizing. The atmosphere remains calm and welcoming for most, though a few long-term tenants have grown frustrated with unresolved neighbor noise and management responsiveness to individual complaints.

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Red Oaks Apartments
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Red Oaks Apartments

4.5(23)✓ Google-verifiedPublishes prices

Staff members like Sonia, Gina, and Jeanette consistently help applicants navigate the leasing process with patience and expertise, often going beyond standard service. The property itself draws praise for cleanliness, design, and family-friendly amenities like the pool, dog park, and pet grooming station, though at least one applicant experienced a lengthy approval delay that left them frustrated.

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Last updated 2026-07-21