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The Jordan at Mueller Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 42 Google reviews · How we rank ›

4.4(42) 68 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
The Jordan at Mueller Apartments
Service
Affordable & Subsidized Apartments
Reviews
42

What Residents Report

Staff like Bryan and Josh handle problems the same day and genuinely care. Apartments run 800 sq ft, solar-equipped, with free after-school programs and community food pantry. Subsidized rents mean rules are strict, and early years saw behavioral issues, but recent management improvements earned strong loyalty.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • caring and responsive management
  • generous apartment size for price
  • green amenities and green certification
  • free youth programs and community support
  • quick maintenance response
Watch-outs
  • tight rules and violation threats
  • small unit design (one review)
  • past noise and property damage issues
responsive-staffclean-well-maintainedhelpful-caseworkersknowledgeable-staff
Best for: Families seeking affordable housing with free youth support and green amenities in Mueller.
Think twice if: Expect strict community rules and subsidized-housing oversight; early years saw maintenance and behavioral challenges.

What Works Here

  • responsive, named staff (Bryan, Josh)
  • large units (nearly 800 sq ft)
  • solar and LEED-certified green construction
  • free after-school and summer programs

Before You Apply: What To Expect

  • Bryan and Jake (managers) and Josh (maintenance) named in reviews for responsiveness
  • Same-day maintenance response noted
  • Nearly 800 sq ft apartment sizes mentioned
  • Free after-school care and summer camps offered
  • Community food pantry on-site
  • Residents report 4+ years of tenure

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Large, green-certified units at subsidized rates praised; strict rules and past management issues noted but recently improved.

How This Community Compares Nearby

  • Rated 4.4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

What Residents Mention Most

apartment sizeaffordabilityquietnessapproval processcaring staffquick issue resolutiongoing above and beyondcleanlinesspatient stafflocation

How We Rate These Programs & Communities

Ranking Method
Star rating 46
Review volume 71
Review recency 100
Review sentiment 58
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
4
3
2
2
2
1
3

Leasing & Application Office

Address
2724 Philomena St, Austin, TX 78723
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_basketball_courthas_elevatorhas_private_outdoor_spacewelcomes_petshas_onsite_parking

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2, and 3 bedroom apartmentsresident services coordinatorcommunity food pantryFREE Learning Center with after-school and summer programmingfree after-school caresummer campsChildren's Home Initiativeon-site support services
Published prices
Monthly rent on 2-bedroom apartments
$200 off

Credentials claimed:LEED-certified buildings, green-certified community

Operating:Foundation Communities has been creating affordable housing and life-changing support services for over 30 years

As published by the business on its own website; not independently verified.

Enquire about The Jordan at Mueller Apartments

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Common Questions About Applying Here

How large are the apartments?
Reviewers report nearly 800 sq ft units with separate living and dining areas; 1, 2, and 3 bedroom options available.
What programs do you offer for kids?
Free after-school care, summer camps, and a Learning Center with programming; community food pantry also on-site.

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Overture Mueller

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Many residents and visitors praise the cleanliness of common spaces and the warmth of staff like Shelley Hartley, Michelle Baza, Yury Ceballos, and Cindy Moreau. The location near parks, shops, and restaurants appeals to active seniors, and Wednesday night catered dinners draw strong participation. However, recurring complaints center on elevators, A/C systems, and pool breakdowns requiring days to fix. Dog odor in hallways, pest issues, and security concerns (car vandalism, apartment break-ins) weigh heavily on some prospects. Rent hikes keep rising despite fewer amenities and services.

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Aldrich 51 Apartments
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Aldrich 51 Apartments

3.7(210)✓ Google-verifiedPublishes prices

Aldrich 51 delivers solid value in Mueller with spacious units, responsive management under General Manager Martin, and consistently clean common areas. However, unresolved fire alarms that sound erratically, persistent pest control gaps, and security shortfalls in the garage undermine the experience for some long-term residents. Staff quality varies: maintenance like Nelson earns praise, but processing failures on pest control and lease renewals have left residents frustrated.

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Nellie Apartments
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Nellie Apartments

3.8(33)✓ Google-verified

Nellie Apartments is undergoing a turnaround under new management with renovations that residents appreciate, but serious gaps remain. Recent reviews praise the refurbished units, affordable rent including utilities, and attentive staff. Older reviews and recent complaints expose persistent problems: centrally-controlled heating and AC, nonfunctional fire alarms, plumbing issues, noise from thin walls, and lapses in security. Management response to theft and safety concerns has been defensive rather than helpful.

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Last updated 2026-07-21