Half of reviews praise the staff, location, and value in Mueller, with longtime residents highlighting responsive management and professional service from personnel like Martin and Nelson. The other half report serious unresolved issues: false alarms that disturb sleep and pets, roaches and mold work orders ignored for weeks, homeless individuals sleeping in common areas due to security gaps, and sudden rent hikes at renewal that stretch affordability.
Recent shift: Unresolved pest control and fire alarm issues appear to have persisted across 2024 and into 2026; a shift to a new pest control contractor offering only monthly treatment has worsened some residents' frustration.
Last verified 2026-08-21
As listed on Google.
Credentials claimed:ADA accessible pool chair
As published by the business on its own website; not independently verified.
Most residents and visitors praise the cleanliness, friendly staff, and vibrant community atmosphere. However, recurring complaints about elevator failures, slow maintenance response, security breaches, and repeated rent hikes temper the overall experience, particularly for those with specific health needs or on fixed incomes.
Staff like Bryan and Josh handle problems the same day and genuinely care. Apartments run 800 sq ft, solar-equipped, with free after-school programs and community food pantry. Subsidized rents mean rules are strict, and early years saw behavioral issues, but recent management improvements earned strong loyalty.
Residents experience a sharp divide: some find the rent genuinely affordable and appreciate proximity to Mueller park, while others report severe maintenance failures. Roaches, water quality problems, and unresponsive management are persistent complaints; a staff member named Manuel drew praise for visible property improvements, but recent reviews indicate these gains have not held. Security concerns, broken elevators, and delays in addressing disability access are documented across multiple tenants. The property's location beside I-35 creates excessive noise, and common areas are frequently described as filthy. Application processing is slow, with applicants waiting months without updates. One resident reported still pursuing their security deposit return months after moving out, citing Texas law violations.
Last updated 2026-08-21
