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Nellie Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 34 Google reviews · How we rank ›

3.7(34) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Nellie Apartments
Service
Affordable & Subsidized Apartments
Reviews
34

What Residents Report

Recent five-star reviews praise the new management team's responsiveness, full renovation, and included utilities, but older and recent one-star accounts describe persistent issues: staff refusing applications without explanation, centrally-controlled heating/cooling that residents cannot adjust, nonfunctional fire alarms, plumbing backups, and serious safety concerns including theft and violent crime. The property appears divided between those experiencing improved conditions post-renovation and those facing ongoing maintenance failures and security gaps.

Praised for
  • attentive staff and management responsiveness
  • full property renovations completed
  • utilities included in rent
  • convenient location
  • new amenities (dog park, grills)
Watch-outs
  • rude or unhelpful staff at leasing office
  • heating and AC controlled by office, temperature issues
  • maintenance problems (plumbing backups, fire alarms not working)
  • security concerns and violent crime
  • theft and slow response to resident issues
  • noise between units, poor insulation
responsive-staffmaintenance-issuesunsafe-conditionsrude-staffwell-maintained-unitspoor-communication
Best for: Income-qualified renters prioritizing affordability and included utilities; less suitable for those needing independent climate control.
Think twice if: Safety and maintenance responsiveness remain inconsistent; fire alarms reported nonfunctional, crime concerns documented, and staff communication unpredictable.

What Works Here

  • utilities included in rent
  • full property renovation completed
  • new management team responsive to requests
  • community amenities (dog park, grills)

Before You Apply: What To Expect

  • New management recently took over; property underwent full renovation
  • Utilities included in rent
  • Office centrally controls heating and AC; residents cannot adjust individually
  • Fire alarms reportedly nonfunctional in units
  • One violent crime incident reported
  • Plumbing backups and thin walls with noise transmission documented
  • Dog park and grills added as new amenities
  • Staff members named: Latasha, Rebecca, Assistant Manager Dayrin Martinez

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Recently renovated units and responsive new management draw praise, but safety, maintenance, and climate control issues persist.

How This Community Compares Nearby

  • Rated 3.7 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

What Residents Mention Most

air conditioningrenovationattentive staffnew managementhomelesscopsheatcommunity

How We Rate These Programs & Communities

Ranking Method
Star rating 18
Review volume 67
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
4
3
5
2
1
1
7

Leasing & Application Office

Address
3300 Manor Rd, Austin, TX 78723
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_onsite_maintenancehas_private_outdoor_spacehas_parking_lot_freehas_onsite_parkinghas_dog_park

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
Closed
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
One and two-bedroom apartment homesIncome-qualified housingAffordable apartments in Austin

As published by the business on its own website; not independently verified.

Enquire about Nellie Apartments

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Nellie Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are utilities included?
Yes, utilities are included in rent according to recent reviews.
Can I control the heat and air conditioning in my unit?
No. The office controls heating and AC centrally for the entire complex, and residents cannot adjust it individually in their units.
What amenities are available?
The property has a dog park, grills, business center, free parking, and wheelchair accessible parking and entrance.

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Last updated 2026-08-21