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The James on Grand Avenue

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 102 Google reviews · How we rank ›

3.8(102) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
The James on Grand Avenue
Service
Affordable & Subsidized Apartments
Reviews
102

What Residents Report

Most residents praise The James for its responsive maintenance, kind leasing staff, and genuinely affordable pricing in a quiet North Austin location. Move-in is smooth when staff like Rakhi and Luis are available, and apartments arrive clean and well-equipped. Downsides include inconsistent common-area cleaning, tenants who leave trash or make noise after hours, and a handful of poor first contacts at the front desk. Families find it works, but some residents leave over neighbor behavior rather than management failures.

Praised for
  • responsive maintenance staff
  • welcoming leasing agents (Rakhi, Luis, Luciana)
  • fast move-in process
  • affordable pricing
  • quiet location and clean common areas
Watch-outs
  • elevator and hallway upkeep
  • tenant behavior (noise, trash, unsupervised pets)
  • occasional staff rudeness
  • pool maintenance and access
responsive-staffhelpful-caseworkersclean-well-maintainedrude-staffmaintenance-issues
Best for: Families and individuals seeking affordable rentals near work corridors on the FM 1325 corridor with responsive maintenance.
Think twice if: Ask about elevator/hallway cleaning on a tour; elevator outages and slow neighbor response to shared-space upkeep are recurring frustrations.

What Works Here

  • 1-bedroom from $999
  • same-day/rapid maintenance response
  • named leasing staff earn consistent praise
  • free parking and no trash fees

Before You Apply: What To Expect

  • Leasing staff Rakhi, Luis, and Luciana named for patient, thorough support
  • Maintenance typically responds same-day to requests
  • Back-to-school supply giveaway held for children
  • Elevator repeatedly out of service
  • Pool limited to Friday-Sunday hours
  • One report of roach infestation; others report clean units and grounds

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing and move-in process praised when handled by Rakhi, Luis, or Luciana; one missed tour appointment; unit condition consistently matches online photos and expectations.

How This Community Compares Nearby

  • Rated 3.8 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

What Residents Mention Most

welcoming stafflow income housingpackage theftpeaceful home lifecalm locationclean communityrudequieteasy processhelpful staff

How We Rate These Programs & Communities

Ranking Method
Star rating 21
Review volume 87
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
62
4
9
3
2
2
2
1
27

Leasing & Application Office

Address
15701 Farm to Market Rd 1325 #3101, Austin, TX 78728
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_parking_lot_freewelcomes_dogs

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFour-bedroom apartmentsCommunity loungePicnic areasBusiness center24/7 fitness center
Published prices
1 bedrooms
starting at $999

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Austin

Enquire about The James on Grand Avenue

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The James on Grand Avenue. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What is the starting rent?
1-bedroom apartments start at $999 per month.
What happens if the elevator breaks?
Elevator outages are noted in reviews but no timeframe for repair is stated; ask the leasing office.
Are pets allowed?
Yes. The complex is pet-friendly and welcomes dogs. Waste cleanup in common areas is an issue some residents report.

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Last updated 2026-08-21