Does Auro Crossing have in-unit laundry?

Yes. In-unit washer and dryer come with all units. However, multiple recent reviews report extended outages lasting weeks.

What are the office hours and how do I reach the leasing office?

The business lists hours for 7 days per week. Reviewers consistently report difficulty reaching the office by phone despite posted hours, and that office staff are sometimes unavailable during stated times.

Is there a fitness center and pool?

Yes. Auro Crossing has an on-site fitness center, swimming pool, and dog park. Recent reviews note pool maintenance and cleanliness issues.

Auro Crossing

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 248 Google reviews · How we rank ›

3.6(248) 62 composite score See reviews on Google ✓ Google-verified

Affordable & Subsidized Apartments

Service: Affordable & Subsidized Apartments
Reviews: 248

What Residents Report

Auro Crossing delivers on amenities and has earned resident appreciation for several staff members, particularly newer management. However, experience hinges heavily on which team member you interact with and when. Maintenance backlogs stretch for weeks, hallways lack consistent upkeep, and reaching the office by phone remains a frequent frustration despite stated availability.

Praised for

dedicated, caring staff members
recent management improvements
well-designed units and grounds
community events and resident care

Watch-outs

maintenance delays and unresponsive repairs
inconsistent front office availability and phone responsiveness
cleanliness issues in common areas
staff attitude inconsistency

responsive-staffmaintenance-issueshelpful-caseworkersclean-well-maintainedunresponsive-management

Best for: Renters seeking affordable units with in-unit laundry who prioritize amenities over responsive maintenance.

Think twice if: Maintenance is not your priority. Phone access is unreliable and repair timelines stretch well beyond a month for major issues like AC and washer failures.

What Works Here

In-unit washer/dryer included
Multiple floor plans from one to three bedrooms
On-site fitness center, pool, dog park
Dedicated, caring staff members (Ms. Crawford, Veronica, Carmen, Ty)

Before You Apply: What To Expect

Ms. Crawford: praised for Back-to-School event, on-site dedication
Ty: manager singled out for handling resident concerns
Veronica and Carmen: noted for timely, personable service
Washer outages lasting 4-6 weeks documented
Elevators frequently out of service for days
Package lockers and business center available

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments: Units are beautiful and well-designed, but in-unit appliances and common area maintenance often delay weeks; staff quality varies sharply

How This Community Compares Nearby

Rated 3.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
Has more Google reviews than 91% of the businesses in this directory.

What Residents Mention Most

helpful staffwelcoming atmospherebeautiful apartmentsnew managementcaring staffclean groundsdog parkpoolbilingual staffresident care

How We Rate These Programs & Communities

Ranking Method

Star rating 8

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

152

Leasing & Application Office

Phone: +1737-238-6512
Website: http://www.aurocrossingapts.com/?rcstdid=Mg%3D%3D-YRjTEizZPgM%3D
Address: 16400 Farm to Market Rd 1325, Austin, TX 78728
Open in Google Maps

Attributes

has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_elevatorhas_fitness_center

Last verified 2026-08-21

Office & Application Hours

Monday: 09:00-18:00
Tuesday: 10:00-17:00
Wednesday: 09:00-18:00
Thursday: 10:00-17:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the Property

Services listed

1 bedroom apartments2 bedroom apartments3 bedroom apartmentsin-unit washer and dryerswimming poolfitness centerelevator accesspackage lockers

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

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Common Questions About Applying Here

Does Auro Crossing have in-unit laundry?: Yes. In-unit washer and dryer come with all units. However, multiple recent reviews report extended outages lasting weeks.
What are the office hours and how do I reach the leasing office?: The business lists hours for 7 days per week. Reviewers consistently report difficulty reaching the office by phone despite posted hours, and that office staff are sometimes unavailable during stated times.
Is there a fitness center and pool?: Yes. Auro Crossing has an on-site fitness center, swimming pool, and dog park. Recent reviews note pool maintenance and cleanliness issues.

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Auro Crossing

What Residents Report

What Works Here

Before You Apply: What To Expect

How Residents Rate Management & Maintenance

How This Community Compares Nearby

What Residents Mention Most

How We Rate These Programs & Communities

Rating breakdown

Leasing & Application Office

Office & Application Hours

From the Property

More Income Based Apartments in This Area

Enquire about Auro Crossing

Common Questions About Applying Here

Similar low income housing program nearby

The James on Grand Avenue

Waters at Willow Run

Art At Bratton's Edge Apartments

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