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Auro Crossing

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 250 Google reviews · How we rank ›

3.5(250) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Auro Crossing
Service
Affordable & Subsidized Apartments
Reviews
250

What Residents Report

Auro Crossing splits sharply: 60% of reviewers praise the new management team (Mrs. Crawford, Veronica) and attractive units, but 36% report rude office staff, filthy hallways and stairwells, unresponsive maintenance, and broken elevators. Recent management changes have improved some resident experiences while management conflicts and cleanliness problems persist.

Staff quality depends on who you encounter. Newer staff like Veronica and Crawford draw consistent praise for professionalism and resident care; others face complaints of rudeness and hostility. Amenities (pool, dog park, fitness center) exist but enforcement rules feel heavy-handed to some residents.

Recent shift: Sentiment improved noticeably when Mrs. Crawford joined as property manager (2-3 months ago); however, recent staff and rule conflicts suggest volatility in management consistency.

Praised for
  • responsive new management
  • welcoming atmosphere
  • well-maintained apartments
  • caring staff
Watch-outs
  • rude front desk staff
  • dirty common areas
  • maintenance and enforcement issues
  • elevator breakdowns
  • inconsistent property upkeep
responsive-staffmaintenance-issuesrude-staffclean-well-maintainedunresponsive-management
Best for: Renters comfortable with newer management oversight and amenities who can tolerate variable staff interactions and maintenance responsiveness.
Think twice if: Check maintenance response times and front desk consistency before signing; common area cleanliness has been spotty, and elevator outages reported.

What Works Here

  • spacious, updated units
  • accessible facilities (elevators, wheelchair access)
  • newer management focused on resident care

Before You Apply: What To Expect

  • Property manager Mrs. Crawford praised for strong management and resident advocacy
  • Staff members Veronica, Carmen, and Alex mentioned by name (mixed reviews)
  • In-unit washer/dryer and elevator access available
  • Elevators reported out of service for extended periods
  • Recent gate-access and rule changes created resident friction

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Attractive units and new management draw praise; rude front desk staff, dirty hallways, and inconsistent maintenance response undermine resident satisfaction.

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

What Residents Mention Most

helpful staffwelcoming atmospherebeautiful apartmentsnew managementcaring staffclean groundsdog parkpoolbilingual staffresident care

How We Rate These Programs & Communities

Ranking Method
Star rating 2
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
150
4
9
3
2
2
6
1
83

Leasing & Application Office

Address
16400 Farm to Market Rd 1325, Austin, TX 78728
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_elevatorhas_fitness_center

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
10:00-17:00
Wednesday
09:00-18:00
Thursday
10:00-17:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsin-unit washer and dryerswimming poolfitness centerelevator accesspackage lockers

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

Are the elevators reliable?
Reviewers report frequent elevator outages, including extended downtime. One reviewer recommended requesting a first-floor unit.
What is the staff like at the leasing office?
Experiences vary widely. Newer staff (Veronica, Mrs. Crawford) are consistently praised as professional and helpful; other staff have been criticized for rudeness and disrespect.
How clean are the common areas?
Mixed feedback. Recent reviews cite dirty hallways, stairwells, and pool areas with trash and dog waste; others praise the property condition under new management.

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Last updated 2026-07-21