Most tenants report a welcoming environment with attentive staff and quick maintenance response. Management named specifically (Mia, Felicia, Andrew, Jasmine, Cinthia, A'mani) handled concerns seriously and treated residents with respect. The grounds stay well-maintained and children's play areas encourage community.
Problems emerge in gaps: a tenant faced language discrimination when renewing a lease, another experienced theft after a gate malfunctioned for weeks, ice storms leave walkways unsafe, and one resident disputed a move-out charge unresolved. A few long-standing noise complaints went unaddressed despite multiple reports. Staff turnover in past years reportedly affected consistency.
Last verified 2026-08-21
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Staff kindness and patience during leasing stand out, especially support for applicants who faced rejection elsewhere and bilingual service in Spanish. Pest control falls far short: reviewers report roaches treated in seconds, unresolved infestations across years, and management turnover that compounds the problem. Document handling and security deposit returns create additional friction.
Staff turnover brought major changes. Reviewers named Amanda, Dominique, Ella, Salomon, and Fernando as reasons the complex transformed from neglected and bug-ridden to responsive and professionally maintained. Maintenance now addresses work orders quickly, and the office team actively helps renters. However, older reviews document persistent roach and rodent problems, filthy common areas, and management inaction that left some residents buying their own pest control. Recent five-star ratings suggest improvement, but some complainants still report infestations, broken elevators sidelined for weeks, and uncleaned hallways as of late spring. New leadership appears genuine. Multiple reviewers noted the "complete 360 change" and praised how staff follow up weeks later to confirm repairs hold. Yet the complex faces structural limits: one tenant flagged that capital improvements (repainting, professional floor cleaning) depend on corporate funding, not just local effort. Residents weighing this property should ask specifically about current pest control protocols and elevator status, since these were the most serious complaints.
Most residents report quick maintenance responses and warm, helpful staff. Several reviewers name David (maintenance), Bee (leasing), and Ida Valdez (property manager) as standouts. Resident lunches and social events are frequently mentioned. However, one family struggled to reach management after a resident's death, waited months without a refund, and felt abandoned during an already difficult time. The community appears well-suited for seniors and families. Units include in-unit washers and dryers, and the property offers a fitness center, movie theater, and on-site beauty salon. Their website advertises 2 months free on apartments.
Last updated 2026-08-21
