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Lakes of Eldorado

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 119 Google reviews · How we rank ›

3.0(119) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Lakes of Eldorado
Service
Affordable & Subsidized Apartments
Reviews
119

What Residents Report

Staff kindness and patience during leasing stand out, especially support for applicants who faced rejection elsewhere and bilingual service in Spanish. Pest control falls far short: reviewers report roaches treated in seconds, unresolved infestations across years, and management turnover that compounds the problem. Document handling and security deposit returns create additional friction.

Praised for
  • staff professionalism and patience
  • Spanish-speaking bilingual service
  • friendly leasing agents
  • helpful application support
Watch-outs
  • persistent pest control failures
  • roach infestations
  • management instability and policy changes
  • lost or misplaced documents
  • slow security deposit processing
responsive-staffmaintenance-issueshelpful-caseworkersknowledgeable-staff
Best for: applicants who have faced rejection elsewhere and need patient, thorough leasing support
Think twice if: pest control responsiveness is critical to you; long-term residents report chronic roach issues and management inconsistency

What Works Here

  • patient, bilingual leasing agents
  • willingness to work through application problems
  • recent management improvements noted

Before You Apply: What To Expect

  • Ellie named as leasing agent praised for application support
  • pest control visits documented at under 2 minutes via doorbell footage
  • Spanish-language leasing service available
  • security deposit delays of weeks with address mix-ups noted
  • recent management team changes; new management reported as more attentive than previous

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing staff go extra miles for applicants; pest control and document management create ongoing frustration

How This Community Compares Nearby

  • Rated 3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

What Residents Mention Most

helpful staffnew managementfamily friendlyleasingapplication processfront office staffwelcoming staffcommunitypatient staffbedroom

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 90
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
7
3
6
2
7
1
49

Leasing & Application Office

Address
1400 Eldorado Pkwy, McKinney, TX 75069
Open in Google Maps
Attributes
has_onsite_serviceshas_hearing_loophas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_fitness_center

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
apartment rentalspet-friendly housingfitness centerswimming poolclubhouseplayscapewasher/dryer connectionswalk-in closets

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Dallas

Enquire about Lakes of Eldorado

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Lakes of Eldorado. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Do they have staff who speak Spanish?
Yes, the leasing office includes staff who speak Spanish and can explain contracts and guide the application process in Spanish.
What happens if my application is denied elsewhere?
Reviewers report the leasing agents here are patient and knowledgeable about working through application issues that caused rejection at other properties.
What fitness and recreation amenities are available?
The complex offers a fitness center, swimming pool, playscape, bark park, clubhouse, and outdoor grilling areas.

Similar low income housing program nearby

The Independence
69

The Independence

4.1(113)✓ Google-verified

Most tenants report a welcoming environment with attentive staff and quick maintenance response. Management named specifically (Mia, Felicia, Andrew, Jasmine, Cinthia, A'mani) handled concerns seriously and treated residents with respect. The grounds stay well-maintained and children's play areas encourage community. Problems emerge in gaps: a tenant faced language discrimination when renewing a lease, another experienced theft after a gate malfunctioned for weeks, ice storms leave walkways unsafe, and one resident disputed a move-out charge unresolved. A few long-standing noise complaints went unaddressed despite multiple reports. Staff turnover in past years reportedly affected consistency.

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Millennium Apartments
63

Millennium Apartments

3.9(90)✓ Google-verified

Staff turnover brought major changes. Reviewers named Amanda, Dominique, Ella, Salomon, and Fernando as reasons the complex transformed from neglected and bug-ridden to responsive and professionally maintained. Maintenance now addresses work orders quickly, and the office team actively helps renters. However, older reviews document persistent roach and rodent problems, filthy common areas, and management inaction that left some residents buying their own pest control. Recent five-star ratings suggest improvement, but some complainants still report infestations, broken elevators sidelined for weeks, and uncleaned hallways as of late spring. New leadership appears genuine. Multiple reviewers noted the "complete 360 change" and praised how staff follow up weeks later to confirm repairs hold. Yet the complex faces structural limits: one tenant flagged that capital improvements (repainting, professional floor cleaning) depend on corporate funding, not just local effort. Residents weighing this property should ask specifically about current pest control protocols and elevator status, since these were the most serious complaints.

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Bell Tower Reserve
68

Bell Tower Reserve

4.3(31)✓ Google-verifiedPublishes prices

Most residents report quick maintenance responses and warm, helpful staff. Several reviewers name David (maintenance), Bee (leasing), and Ida Valdez (property manager) as standouts. Resident lunches and social events are frequently mentioned. However, one family struggled to reach management after a resident's death, waited months without a refund, and felt abandoned during an already difficult time. The community appears well-suited for seniors and families. Units include in-unit washers and dryers, and the property offers a fitness center, movie theater, and on-site beauty salon. Their website advertises 2 months free on apartments.

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Last updated 2026-08-21