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Lakes of Eldorado

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 117 Google reviews · How we rank ›

3.0(117) 56 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Lakes of Eldorado
Service
Affordable & Subsidized Apartments
Reviews
117

What Residents Report

Leasing staff, particularly bilingual agent Ellie, earn consistent praise for patience and helping applicants through a complex process. The property has recently renovated units and new management that has improved the environment. However, former residents cite persistent pest control failures, frequent management turnover, missing paperwork, and slow response to post-move disputes as serious concerns that undermine the affordable housing promise.

Praised for
  • patient, knowledgeable leasing staff
  • bilingual Spanish-speaking agent
  • recent renovation
  • responsive new management
  • friendly office team
Watch-outs
  • chronic roach infestation
  • pest control ineffective or token
  • inconsistent management policies
  • lost documents and records
  • parking enforcement issues
  • slow resolution on deposits
  • poor communication after move-out
responsive-staffmaintenance-issuespoor-communicationhelpful-caseworkersunresponsive-management
Best for: Families or elderly applicants who need patient application support and Spanish-language assistance.
Think twice if: Multiple residents reported roach problems and weak pest control response; verify current maintenance standards before committing.

What Works Here

  • bilingual leasing support
  • patient application guidance
  • recently renovated units
  • onsite fitness and business center
  • wheelchair accessible

Before You Apply: What To Expect

  • Leasing agent Ellie praised for application support and Spanish fluency
  • pest control visits recorded at under 2 minutes by residents
  • recent management change noted as improvement
  • units recently renovated
  • documents lost in office systems
  • security deposit sent to wrong address

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff help with difficult applications; pest control and paperwork systems are major pain points.

How This Community Compares Nearby

  • Rated 3 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

What Residents Mention Most

helpful staffnew managementfamily friendlyleasingapplication processfront office staffwelcoming staffcommunitypatient staffbedroom

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 90
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
7
3
6
2
7
1
49

Leasing & Application Office

Address
1400 Eldorado Pkwy, McKinney, TX 75069
Open in Google Maps
Attributes
has_onsite_serviceshas_hearing_loophas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_fitness_center

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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4.1(113)✓ Google-verified

Most tenants report a welcoming environment with attentive staff and quick maintenance response. Management named specifically (Mia, Felicia, Andrew, Jasmine, Cinthia, A'mani) handled concerns seriously and treated residents with respect. The grounds stay well-maintained and children's play areas encourage community. Problems emerge in gaps: a tenant faced language discrimination when renewing a lease, another experienced theft after a gate malfunctioned for weeks, ice storms leave walkways unsafe, and one resident disputed a move-out charge unresolved. A few long-standing noise complaints went unaddressed despite multiple reports. Staff turnover in past years reportedly affected consistency.

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Millennium Apartments
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Millennium Apartments

3.9(90)✓ Google-verified

Staff turnover brought major changes. Reviewers named Amanda, Dominique, Ella, Salomon, and Fernando as reasons the complex transformed from neglected and bug-ridden to responsive and professionally maintained. Maintenance now addresses work orders quickly, and the office team actively helps renters. However, older reviews document persistent roach and rodent problems, filthy common areas, and management inaction that left some residents buying their own pest control. Recent five-star ratings suggest improvement, but some complainants still report infestations, broken elevators sidelined for weeks, and uncleaned hallways as of late spring. New leadership appears genuine. Multiple reviewers noted the "complete 360 change" and praised how staff follow up weeks later to confirm repairs hold. Yet the complex faces structural limits: one tenant flagged that capital improvements (repainting, professional floor cleaning) depend on corporate funding, not just local effort. Residents weighing this property should ask specifically about current pest control protocols and elevator status, since these were the most serious complaints.

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Staff warmth and maintenance speed stand out for most residents. David Camacho and leasing agents like Bee earn repeated praise for going above and beyond; residents highlight clean spaces, thoughtful activities, and quick fixes. However, management becomes unresponsive during disputes over refunds or unresolved maintenance needs, leaving some families frustrated after months of follow-up with no resolution.

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Last updated 2026-07-21